Quick Facts About Magic Nails
Magic Nails place has received a mix of positive and negative comments from customers. In order to evaluate their strengths and weaknesses, let's analyze each comment individually.
1. "Was able to get right in. The man who did my pedicure was very good! My gel polish is still looking great after 2 weeks. I received many compliments too. Manicurist was very good as well. I would definitely recommend this place."
Strengths:
- Efficient service: The customer was able to get an appointment quickly and didn't have to wait.
- Skillful staff: The pedicurist and manicurist both received praise for their work.
- Long-lasting results: The gel polish lasted for 2 weeks without any issues.
- Positive word-of-mouth: The customer stated they would recommend the place.
Weaknesses:
- None mentioned in this comment.
2. "Amy and Andy along with all of their staff are amazing. Whenever I visit the area I go here with my mom and sister. We came here with a whole bridal party for my sister's wedding and they did an incredible job with everyone!"
Strengths:
- Excellent team: The owners and the entire staff were praised for their skills and service.
- Customer loyalty: The customer visits the place with their family regularly and trusted them for a bridal party, indicating a positive relationship.
Weaknesses:
- None mentioned in this comment.
3. "Amy is awesome! I have problems with ingrown nails and she does a terrific job taking care of it for me!"
Strengths:
- Skilled staff: Amy is commended for her ability to address specific nail concerns.
Weaknesses:
- None mentioned in this comment.
4. "Amy introduced me to powder dip nails in Spring. Had 4 beautiful manicures and loved the nails. Went north when I returned immediately made an appointment with Amy. She was rushed and I received a terrible manicure. It was thick, uneven and powder dip lifted in 4 days. I will never go back!!!"
Strengths:
- Positive initial experience: The customer had 4 beautiful manicures and loved the nails when Amy was not rushed.
Weaknesses:
- Inconsistent quality: Amy's rushed manicure was subpar, indicating that the service quality can vary.
- Lack of attention to detail: The manicure was thick, uneven, and the powder dip lifted in a short period.
- Customer dissatisfaction: The customer is adamant about not returning to the place after their bad experience.
5. "Tools were ancient and worn. Tub liners are reused. I felt like I was marinating in germs. Not going back. Very disappointing."
Strengths:
- None mentioned in this comment.
Weaknesses:
- Dilapidated tools: The comment suggests that the tools used by the salon are old and worn out, which may compromise hygiene and the quality of services.
- Unsatisfactory cleanliness: The reuse of tub liners and the perception of uncleanliness by the customer raises concerns about sanitation standards.
- Customer dissatisfaction: The customer expresses disappointment and declares not returning.
6. "The staff were very polite. Tina did a great job on my nails. I've never gotten gel nails before, so it was pretty fun for me. My daughter got her nails done also. She loves hers too. She thinks the girl's name was Anna...she liked her. We didn't have an appointment and we didn't have to wait very long. We both recommend Magic Nails."
Strengths:
- Polite staff: The comment acknowledges the staff for their politeness.
- Skilled nail technician: Tina's work on the customer's nails is praised.
- Enjoyable experience: The customer found getting gel nails to be a fun experience.
- Short wait time: Despite not having an appointment, the customer didn't have to wait for a long time.
- Positive word-of-mouth: Both the customer and their daughter recommend the place to others.
Weaknesses:
- Uncertainty about the name of the nail technician: The customer couldn't recall the name of the person who attended to their daughter, which may suggest a lack of personal connection.
7. "My toes were done exceptionally well by the person who did them. My fingernails, on the other hand, were done by three separate people. Because the personnel were all over the place, I felt like I wasn't a priority. They got up and started doing other people's nails right in the middle of doing mine. Also my nails are extremely thick and have a terrible shape."
Strengths:
- Excellent pedicure: The comment acknowledges the exceptional work done on the customer's toes.
Weaknesses:
- Inconsistent service: The customer had their fingernails done by three different people, which indicates a lack of consistency and coordination among the staff.
- Customer dissatisfaction: The customer felt neglected and not prioritized during their service.
- Poor nail shape: The customer's nails were described as extremely thick and having a terrible shape, suggesting a lack of attention to detail and professionalism.
8. "Excellent pedicure by Amy. This was my 1st time there. Fast, proficient, and friendly. Happy employees! Will return."
Strengths:
- Skilled staff: Amy is commended for providing an excellent pedicure.
- Efficient service: The customer appreciated the speed and proficiency of the service.
- Friendly staff: The employees were described as friendly and happy.
- Customer loyalty: The customer expresses their intention to return to the place.
Weaknesses:
- None mentioned in this comment.
In summary, the strengths of Magic Nails place include efficient service, skillful staff, long-lasting results, positive word-of-mouth, excellent performance in specific services, customer loyalty, and friendly employees. However, the weaknesses of the salon encompass inconsistent service quality, lack of attention to detail, perceived uncleanliness, dilapidated tools, inconsistent personnel, and instances of neglect towards customers. These criticisms potentially impact the salon's reputation and customer satisfaction. It is crucial for Magic Nails place to address the mentioned weaknesses and strive for consistent service quality to ensure customer loyalty and positive word-of-mouth.
Best TL Reviews
Was able to get right right in. The man who did my pedicure was very good! My gel polish is still looking great after 2 weeks. I received many compliments too. Manicurist was very good as well. I would definitely recommend this place.
Amy and Andy along with all of their staff are amazing. Whenever I visit the area I go here with my mom and sister. We came here with a whole bridal party for my sister's wedding and they did an incredible job with everyone!
Amy is awesome! I have problems with ingrown nails and she does a terrific job taking care of it for me!
Amy introduced me to powder dip nails in Spring. Had 4 beautiful manicures and loved the nails. Went north when I returned immediately made an appointment with Amy. She was rushed and I received a terrible manicure. It was thick, uneven and powder dip lifted in 4 days. I will never go back!!!
Tools were ancient and worn. Tub liners are reused. I felt like I was marinating in germs. Not going back. Very disappointing.
The staff were very polite. Tina did a great job on my nails. I've never gotten gel nails before so it was pretty fun for me. My daughter got her nails done also. She loves hers too. She thinks the girl's name was Anna..she liked her. We didn't have an appointment and we didn't have to wait very long. We both recommend Magic Nails.
My toes were done exceptionally well by the person who did them. My fingernails, on the other hand, were done by three separate people. Because the personnel were all over the place, I felt like I wasn't a priority. They got up and started doing other people's nails right in the middle of doing mine. Also my nails are extremely thick and have a terrible shape.
Excellent pedicure by Amy. This was my 1st time there. Fast, proficient and friendly. Happy employees! Will return.
Magic Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 06:00 PM |
|---|---|
| Tuesday | 09:00 AM - 06:00 PM |
| Wednesday | 09:00 AM - 06:00 PM |
| Thursday | 09:00 AM - 06:00 PM |
| Friday | 09:00 AM - 06:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | Closed |
How to go there
Location
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