Prodigy Salon and Spa, LLC

+1 937-336-5442

122 N Barron St, Eaton, OH 45320 United States of America

Open Today:

Quick Facts About Prodigy Salon and Spa, LLC

Prodigy Salon and Spa, LLC has both strengths and weaknesses, as seen from the comments provided.

Starting with the strengths, it is evident that some clients have had positive experiences at the salon. Kalie, Tonya, and Sarah were mentioned specifically for their exceptional service and skill in hair and nail services. These positive experiences demonstrate the expertise and talent of the stylists and technicians at Prodigy Salon and Spa, LLC. Clients also appreciate the reasonable prices offered by the salon, suggesting that it provides good value for money. Additionally, the salon is praised for its professional atmosphere and the availability of a wide range of services. This indicates that Prodigy Salon and Spa, LLC caters to various beauty needs and preferences, making it a versatile option for clients.

However, there are also notable weaknesses mentioned in the comments. One client expressed dissatisfaction with the service they received, noting that it took a long time to get an appointment and that they were unhappy with their haircut. They further stated that their follow-up appointment was canceled, which they found unprofessional. This suggests that there may be issues with scheduling and communication within the salon, leading to a negative customer experience. Another client mentioned a stylist named Kali who made a mistake with their hair color and did not rectify the issue. This highlights a potential lack of expertise or skill in dealing with specific hair treatments, particularly with blonde hair.

These weaknesses are important to address as they have the potential to impact the reputation and customer loyalty of Prodigy Salon and Spa, LLC. The unprofessionalism demonstrated by canceling appointments and failing to rectify mistakes reflects poorly on the salon's customer service. Additionally, the lack of expertise in certain areas, such as dealing with blonde hair, can lead to dissatisfied clients who may seek services elsewhere.

To address these weaknesses, Prodigy Salon and Spa, LLC could focus on improving their scheduling process to ensure that clients are not left waiting for extended periods or experiencing cancellations. Offering more transparent communication about their availability and limitations could help manage client expectations and prevent unnecessary disappointment. Furthermore, the salon should invest in ongoing training and development for their stylists to ensure they have the necessary skills and knowledge to handle a wide range of hair treatments, including working with different hair colors. This would help build trust and confidence among clients that they will receive high-quality services regardless of their specific hair needs.

In conclusion, Prodigy Salon and Spa, LLC has both strengths and weaknesses based on the comments provided. While some clients were pleased with the service, pricing, and expertise of certain stylists, others expressed dissatisfaction with scheduling, communication, and lack of expertise in certain areas. By addressing these weaknesses and focusing on improving customer service and skill development, Prodigy Salon and Spa, LLC has the potential to enhance their reputation and provide a more consistent and satisfactory experience for all clients.

Best TL Reviews

I wasn't impressed with how the service I received was handled. Took forever to get in, then once I got in as a client, wasn't happy with my haircut like I thought i would be. Then, once it was supposed to be followed up with the continuation of the cut, color, style, they canceled on me. The whole situation was unprofessional. I won't go back ever. They acted like they were to busy to take me on as a new client, well if your to busy, then don't take a new client on. Simply explain that you can't, so there not left hanging with a bad hairstyle.

Kalie did an amazing job! price was great and was all around an awesome experience. I was super nervous and she gave me good advice and made me very comfortable with what I chose to get. I highly recommend this place!

I always LOVE coming in to get my hair done here!! Tonya always does an amazing job and gets my hair perfect!! I highly recommend this salon!

First time I had a pedicure at Prodigy and was very pleased, Sarah did a great job.

I went in there with hair that I hated and was nothing that I wanted from a different salon a few days before. I showed Meghan a picture of what I wanted and she fixed my hair to the way I asked and touched up the mess ups from the previous salon. I will definitely be coming back everyone is so nice and welcoming. In love with my hair!

Absolutely love this salon Ms.Kali Williams is the best I absolutely love her personality and not to mention how great she is with hair she makes you feel beautiful before she even touches your hair and then you feel like a rockstar when you leave I've been going for a while since the pandemic started and I don't think I will be going anywhere else she is amazing at what she does and I highly recommend her every time I leave her salon I get multiple compliments for days on my hair thanks again Kali????????

Came in wanting an all over color with blonde. Left with a bronze orange all over. The stylist Kali tried to pull it off by acting like it was know big deal. Instead of letting someone leave your chair like that. Feeling like I would have been better off keeping my roots.Fix the mistake,do some toner make it right. Unfortunately I find a lot of hair stylists that just don’t know what there doing with blonde hair.

Great, professional salon atmosphere. Lots of services available. Flexible hours due to multiple stylists. They make your hair needs hassle free. I always leave looking amazing loving my hair!