Quick Facts About QT Nails & Spa LLC
QT Nails & Spa LLC appears to have both strengths and weaknesses based on the comments provided.
Starting with the strengths, many customers appreciate the work done by a nail technician named Tina. According to one comment, Tina's work lasts for a whole month without needing a refill, which suggests that she is skilled and provides quality service. Additionally, the staff is described as friendly, which contributes to a positive and welcoming atmosphere for customers. This is an important aspect of customer service, as it helps create a pleasant experience for visitors.
Another strength mentioned is the cleanliness of the place. One customer compliments the cleanliness and states that the environment is well-maintained. This is crucial for a nail salon, as cleanliness is not only important for the overall experience but also for maintaining hygienic practices. Customers value and appreciate a clean and well-kept salon.
Furthermore, the pricing is mentioned as being good by a few commenters. This suggests that QT Nails & Spa LLC offers competitive pricing, which can be an attractive feature for customers. Affordable pricing can help attract and retain clientele.
Moving on to the weaknesses, there are multiple comments mentioning negative experiences with a store co-owner named Joyce. There are allegations of harassment, spreading rumors, and talking negatively about customers behind their backs. This is a significant concern as it creates a toxic environment and may damage the reputation of the business. It is essential for employees, especially those in managerial positions, to uphold professionalism and treat customers with respect.
One comment also mentions Joyce making derogatory comments about customers being cheap. This is an issue because it shows a lack of empathy and understanding towards customers. As customer service is a vital part of the business, it is crucial for employees, especially store owners, to refrain from speaking negatively about customers and instead focus on providing excellent service to all patrons.
Despite the negative experiences with Joyce, other employees receive positive feedback. Daisy, a nail technician, is mentioned by a customer who had a great experience. Daisy is praised for her attention to detail, checking if the customer is satisfied throughout the process, and her pride in her work. This positive feedback highlights a strength within the staff, but it also emphasizes the contrast in customer experiences depending on the person providing the service.
Overall, QT Nails & Spa LLC has several strengths, including skilled technicians, friendly staff, cleanliness, and competitive pricing. However, the negative experiences with Joyce raise concerns about professionalism, customer treatment, and a potential toxic environment. These weaknesses should be addressed to ensure a consistently positive experience for customers and to protect the reputation of the business.
Best TL Reviews
I’m assuming her name is joyce. I overheard her talk about customers. This customer was explaining how she was doing well and when she left. This lady was spreading so much hate saying “wow why did you she only leave a 2$ tip then”. Why spread hate
This place is toxic, the store co owner store who name is Joyce. This lady is harassing and making up lies after me coming into the store. Friends of mine who go to this store says she over heard her. As another African American, I don’t understand why would we spread hate
I went into the store and found that the store owner, I think her name was Joyce talking about how customers were cheap. I don’t understand as someone who service is customer service, to talk about another customer behind their back
Tina does excellent work. My Nails last a whole month w/o needinga refill..The staff is very freindly..
Love my pedi and I had my eyebrows cleaned up and I loved it I will be back
I love there work and really good prices and really good and nice people love it there and here are some pictures of there work you should god and see for your self also very clean place
First time. Really nice experience. Daisy did a great Job ???? on my nails and pedicure. Daisy repeatedly asked if I was ok and did I like my nails as she went along. She takes pride in her work. Thank you Daisy for a job well done.
My girl friend got her nails done and they look beautiful.
Place Pictures
QT Nails & Spa LLC Info
Amenities
Health & safety
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Appointment required
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Gender-neutral restroom
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Restroom
Crowd
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LGBTQ+ friendly
Planning
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Appointments recommended
Payments
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Debit cards
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Credit cards
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | Closed |
How to go there
Location
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