Azusa Auto Spa

+1 626-334-5216

730 W Foothill Blvd, Azusa, CA 91702 United States of America

Open Today: -

Quick Facts About Azusa Auto Spa

Azusa Auto Spa has received a range of reviews, both positive and negative. In order to provide a comprehensive analysis of the strengths and weaknesses of the place, we will examine the comments and categorize them accordingly.

Strengths:

1. Super nice and excellent service: Multiple customers mention the friendly and helpful staff, indicating a strong emphasis on customer service. This is a significant strength as it creates a positive experience for the customers.

2. Thorough cleaning: Several customers praise the thoroughness of the car wash and detailing services. This indicates that the employees take their time and pay attention to detail, ensuring high-quality cleaning.

3. Fair pricing: One customer mentions that the price is incredible for the level of service provided. This suggests that Azusa Auto Spa offers competitive pricing, which is attractive to customers.

4. Quick service: Many customers mention the speed at which their cars were washed or detailed. Fast service is a strength because it saves customers time and can potentially attract more customers.

5. Friendly staff: Multiple customers express appreciation for the friendly staff, suggesting that the employees create a positive and welcoming atmosphere for customers.

6. Good customer care: One customer specifically thanks the staff for taking care of their car, indicating that Azusa Auto Spa prioritizes customer satisfaction.

Weaknesses:

1. Slow service: One negative comment highlights the slow service experienced by the customer. This can be a significant weakness as slow service can frustrate customers and discourage them from returning.

2. Inconsistent quality: One customer reports a horrible job done on their car, indicating inconsistency in the quality of service provided. Inconsistency can lead to dissatisfaction among customers and result in negative reviews.

3. High prices: A customer mentions that the premium wash did not meet their expectations for the price paid. This suggests that the services may be overpriced, which can deter potential customers.

4. Lack of attention to detail: One customer reports several areas of the car that were not adequately cleaned or addressed during the service. This highlights a weakness in the attention to detail and thoroughness of the employees.

Based on the comments provided, Azusa Auto Spa has a strong emphasis on customer service, quick and thorough service, and friendly staff. However, there are weaknesses in terms of slow service, inconsistent quality, high prices, and a lack of attention to detail. To improve, Azusa Auto Spa should focus on addressing these weaknesses and ensuring consistent high-quality service to attract and retain customers.

Best TL Reviews

Super nice and excellent service. Came here and they were quick and did an excellent job. The owner is super nice and tried to advise me on the best service even though I didnt want to spend a lot of money. And they removed every bit of dog hair. I’m super happy and will definitely be back. Most thorough wash I’ve had in California!

glad they got their washers running good very fast and friendly service. they guys clean and wipe my interior very good. i like their strawberry air freshener

I get a car wash every month and a detail every 3 months. They do such an amazing job and the price is incredible.

Service has been WAY to slow here the last few times I’ve come. The last time I went it was a Friday afternoon and they had 2 employees for about 10 cars. The manager decides to have them both hand wash a car that came in last making every other car wait longer. It’s fine if the owner wanted his car hand washed and not ran through the machine but then make them wait their turn AND don’t have the only 2 employees washing that one car. I really did like this car wash but the wait has been over an hour the last few times I’ve come. I’ll be going elsewhere.

Great place for a car wash. Fairly quick yet thorough vacuuming and drying

One of the most cleanest Quick and good taking care of customer service I always love to go to this place. Thank you Miguel ????????

Expensive and they did a horrible job. Many spots near the rocker panel were still dirty, they put no air freshener in my car. The inside front window still had marks and streaks, wheels were not cleaned properly and they did not remove my carpets in the rear seating area when vacuuming. This was their "platinum wash". First and last time coming here. Why pay to have your car washed when you have to go home and finish the job they couldn't.

Super friendly staff. Thank you for taking care of my car :) A+