Quick Facts About J & J Nail Spa
J & J Nail Spa has both strengths and weaknesses based on the comments provided. Here is an analysis of their strengths and weaknesses:
Strengths:
1. Friendly service and greeting: One customer mentions being greeted upon arrival, which indicates that the staff at J & J Nail Spa are attentive and welcoming to their customers.
2. Reasonable prices: Several customers comment on the affordable prices at J & J Nail Spa. This can be a significant strength as it can attract customers looking for quality service at a lower cost.
3. Efficient service: Multiple customers mention that the staff at J & J Nail Spa provided efficient service, getting them in and out quickly. This efficiency can be appealing to customers who are in need of a quick treatment or have busy schedules.
4. Talented technicians: Customers mention that the technicians at J & J Nail Spa did a great job with their nails and were able to meet their specific requests. This indicates that the staff is skilled and capable of providing quality service.
5. Accommodating customer requests: A customer mentions that the salon was able to fix their nails and match the color they wanted, even though it was not originally available. This shows that the staff is flexible and willing to go the extra mile to meet customer demands.
Weaknesses:
1. Lack of organization: One customer mentions that the overall salon appeared to be haphazardly put together, with different items acquired at random times from different sources. This lack of organization can give the salon a less professional and polished image.
2. Inconsistent service: A customer mentions that they have had repeated issues with polish quality and lack of greeting. This inconsistency can make it difficult for customers to trust the salon and may lead to negative experiences.
3. Appointment mishandling: One customer mentions that they had to wait for 45 minutes for their appointment only to be told it was not available that day. This indicates a lack of proper scheduling or communication, leading to customer dissatisfaction.
4. Unprofessional behavior: One customer mentions that a staff member had a bad attitude. Any display of unprofessional behavior can negatively impact the salon's reputation and deter future customers.
5. Lack of diversity: A customer notes that they were the only person of color in the salon and felt that one staff member had a bad attitude towards them. This implies a lack of diversity and potentially discriminatory behavior, which can create a negative and unwelcoming environment for customers.
In conclusion, J & J Nail Spa has some strengths, such as friendly service, affordable prices, efficient service, talented technicians, and willingness to accommodate customer requests. However, they also have weaknesses, including lack of organization, inconsistent service, mishandling of appointments, unprofessional behavior, and lack of diversity. These weaknesses need to be addressed in order to improve the overall customer experience at J & J Nail Spa.
Best TL Reviews
I went today around 545pm and left around 645pm. This is my first time coming here since my normal place( La Perla Nails )was so busy. I was greeted when I walked and picked my color. They did not have the color , so I picked a second one and they didn’t have that either. I had dip on my nails and regular polish on my toes. I wanted polish change on my toes and gel instead of dip on my nails. I was hesitate about this place because of the reviews , so I tried to stick to basic stuff in case the reviews were true. The overall salon appears like things were bought at random time but all different people. They had a tv going and nice peaceful music as well. The guy that did mine was at number 7 and was chatty and quick overall. I did not see anywhere with prices in the reviews. So I included that along with my finished nails. My total price that I paid was 49 including tax. The price was cheap for police change ,dip soak off, gel and color. I will be back for the cheap prices and friendly service. But for any designs or anything advance then I will stick with my normal salon.
i've been here about 4 times & everytime i come i have problems with the polish or i don't really get greeted i set an appointment a few days ago had to wait 45 minutes inside just to tell me they couldn't get me today so went back the next day and i was in there for an hour without anyone saying anything about my appointment. bad service don't recommend at all.
My husband and I came in for pedicures I wanted gel Polish and he didn't get anything on his toes.
The pedicure was fabulous it took just as long as a traditional pedicure should have.
The gentleman who did my full set was absolutely amazing. He did exactly what I asked for. My nails are beautiful.
It was our first time here and we will be back!
came to get my nails fixed from luminous by krogers, they were nice enough to fix the lumps and shape of my acrylics. Although the color I chose was all gone, they listened and color matched with a similar color that was also cute.
Great customer service. The girls were super busy tonight and got both my mom and I in and out for pedicures and Manicures. I love my new nails!
I would definitely recommend J & J Nail Spa! The ladies are always very efficient, friendly, and professional. My nails always look great and last. I've never had any issues here. The salon is clean and orderly. I think their prices are totally reasonable compared to other area salons. There's a wait sometimes but appointments can be made to avoid having to wait too long.
So I was very worried about going here after reading some reviews! But so happy I did. Im not for sure the girl who did my nails, but she hit the head right on the nail. She nailed it done exactly what I wanted. I wanted black nails dipped with white tips. And she did exactly what I wanted plus some. She said she never done this way before so she tried it anyways. I love how they turned out. I would diffently recommend these ladies ans give them a chance to do what you want. And the price was no different then what I pay back home. I live in Michigan and I am an over the road truck driver. I now found a new place to go while on the road! ????
I was the only person of color in the salon, the dark Asian man that works there has a bad attitude. Kim got my feet and lashes all the way together would recommend Kim vs. J&J salon any day.
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J & J Nail Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:30 PM |
|---|---|
| Tuesday | 10:00 AM - 07:30 PM |
| Wednesday | 10:00 AM - 07:30 PM |
| Thursday | 10:00 AM - 07:30 PM |
| Friday | 10:00 AM - 07:30 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 02:00 AM - 05:00 PM |
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Location
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