Bells Hardware & Lumber Co

+1 731-663-2367

53 E Main St, Bells, TN 38006 United States of America

Open Today: -

Quick Facts About Bells Hardware & Lumber Co

Bells Hardware & Lumber Co has several strengths that make it a reliable and popular place for customers to shop for their hardware and lumber needs.

Firstly, one strength of Bells Hardware is its quick and efficient service. Customers appreciate the ability to grab what they need and get in and out of the store without any hassle. The comment about being able to quickly purchase PlexiGlass sheets and boxes of odds and ends shows that Bells Hardware is able to promptly fulfill customer orders according to the invoice. This efficiency makes shopping at Bells Hardware a convenient experience.

Another strength highlighted in the comments is the friendly and knowledgeable staff. Customers appreciate the energy and helpfulness of the staff members, as well as their ability to provide excellent customer service. The fact that the entire staff is knowledgeable and willing to help customers find what they need is another strength of Bells Hardware. The store's commitment to ensuring customers have a positive experience by providing knowledgeable and helpful staff is a significant advantage over larger, impersonal big-box stores.

Bells Hardware's ability to remain open and helpful during bad weather spells is another strength that sets it apart. This shows that the store values its customers and is dedicated to meeting their needs, even in challenging circumstances. This reliability and commitment to customer service contribute to the positive reputation of Bells Hardware.

Additionally, the store is commended for its patience and willingness to provide informative advice. The comment about the gentleman being patient and informative during a project demonstrates the store's commitment to helping customers with their specific needs. This personalized approach to customer service is valued by customers who seek guidance and advice when working on projects.

One of the strengths that makes Bells Hardware unique is its old-fashioned style. Customers appreciate the nostalgic and traditional feel of the store, which sets it apart from modern big-box stores. This old-fashioned style adds a charm and character to the shopping experience, making Bells Hardware a destination for customers looking for a more personalized and unique approach to their hardware and lumber needs.

Finally, a significant strength of Bells Hardware is its longevity and reputation. With a history dating back to 1909, the store has established a sense of trust and reliability in the community. The comment about the store being a friendly and family-owned business that customers have been doing business with for years speaks to the positive reputation that Bells Hardware has built. This long-standing history and positive reputation make Bells Hardware a go-to place for customers seeking genuine advice and quality products.

Despite these strengths, Bells Hardware may also have a few weaknesses to consider. One potential weakness is the limited selection of products compared to larger big-box stores. While customers praise Bells Hardware for having what they need, there may be instances where the store does not carry certain specialized items. In such cases, customers may need to go elsewhere to find specific products. However, the comment mentioning that the staff will recommend alternative stores suggests that Bells Hardware tries to provide solutions even if they do not have a particular item in stock.

Another potential weakness could be the store's geographical location. While some customers appreciate the convenience of not having to drive too far, others may find it inconvenient if they live far away from the store. This can limit the customer base to those within close proximity, potentially missing out on customers who prefer to shop at bigger stores or online.

In conclusion, Bells Hardware & Lumber Co has several strengths that contribute to its positive reputation and customer satisfaction. These strengths include quick and efficient service, friendly and knowledgeable staff, reliability during bad weather, patience and informative assistance, an old-fashioned style, and a long-standing history. While it may have limitations in terms of product selection and location, Bells Hardware's commitment to customer service and personalized experience make it an attractive option for customers seeking quality products and genuine advice.

Best TL Reviews

Quick in and out to grab some PlexiGlass sheets for my Employer and a few boxes of odds and ends. Staff was highly energetic, order was filled exactly according to invoice. Great little shop.

I enjoy visiting this store to purchase, whatever I need ( hay, flowers, plants, seeds, nuts and bolts, etc.) without driving to Jackson! These guys are friendly and provides great customer service! I don't have to drive too far..

Always nice to deal with. Entire staff is knowledgeable and helpful. They have what you need. If not, they will tell you where to go.

Was open and helpful through the bad weather spells

Oh my goodness! The gentleman that waited on me was patient, very helpful and very informative on the project I was going to do.

An excellent old fashioned style hardware store.

So much better than the big box stores.

I was at home visiting family and my mother needed some plumbing done. I said I dont think anyone will have what you need. I took her part to Bells Hardware and they walked over picked it up and said this is what you need. Anything else? I think they have been there since 1909. Not the same owner of course. Friendly and know what they are doing. Skip the big box stores if you want real advice and help. These guys know their stuff!

We've been doing business with Bells hardware for years as long as I can remember as a matter of fact. A friendly family owned business. I always look forward to going in a few times a month and seeing what's new also.