Quick Facts About Toe Heaven Nail Salon & Spa
Toe Heaven Nail Salon & Spa is a place that has received mixed reviews from customers. By analyzing the comments, we can identify both strengths and weaknesses of the salon.
One of the strengths mentioned by a satisfied customer is the spacious and clean environment. The fact that the salon is rarely crowded and has short waiting times is also seen as a positive aspect. Additionally, the selection of colors and the availability of massage chairs are highlighted as enjoyable features.
Another strength mentioned is the friendliness and accommodating nature of the staff. A customer who has been coming to the salon for over 15 years is satisfied with the service and mentions the patience of the staff when helping with color selections.
On the other hand, there are several complaints about the quality of service at Toe Heaven Nail Salon & Spa. Multiple customers mention that the technicians do not know what they are doing and provide subpar results. There are complaints about the lack of skill and attention to detail. One customer mentions that their French tip nails were done disgustingly and that the technicians did not listen to their requests.
Another weakness brought up by several customers is the issue of pricing. There are complaints about the lack of posted prices for services, which leads to a perception that prices are charged based on arbitrary factors such as how the customer looks. A customer mentions feeling like they were being robbed after being charged $210 for acrylic nails without even knowing the price beforehand.
Communication issues and a language barrier are also mentioned as weaknesses. Some customers express frustration that the staff does not understand their requests or provide the desired nail designs. One customer mentions that the acrylic application was done poorly and without proper cuticle sealing, leading to disappointment and the need to get them fixed elsewhere.
The negative reviews highlight rude and unhelpful behavior from the management. A customer mentions that the manager is rude with no repercussions and that they have no regard for customer satisfaction. Another customer mentions the staff giving attitude when complaints are made.
In conclusion, Toe Heaven Nail Salon & Spa has both strengths and weaknesses. The positive aspects include a spacious and clean environment, short waiting times, a selection of colors, and friendly staff. However, the salon faces criticism for lacking skill and attention to detail, unclear pricing, communication issues, and unhelpful management. These negative aspects can significantly impact the overall customer experience and may deter potential customers from visiting the salon.
Best TL Reviews
do not patronize this business. my gf and her mother had their nails done there and it was a horrible experience. manager is rude with no repercussions and because they took so long on the acrylic set we had to hold off on the pedicures. thank god they did because when she told them 210 dollars WITHOUT tip for the nails they almost fainted. there’s a reason none of their services have POSTED PRICES. the lady in front charges you according to however she feels and you look. come in dressed to the nines and your going to pay double for your work! straight robbery! never again.
I would totally pick a 0 star if I could. The two nail tech were very nice but they absolutely did not know what they were doing. The main lady who I believe tuns the place and gives orders. I was so upset with the work in progress that I just wanted out. I originally wanted a no chip nail polish but once I knew I was going to have to go somewhere else to fix my nail I asked her how much for regular nail polish and she said it was only $10 less. I then asked her to leave them unpolished and she said she would still charge me the full price as if I was getting a no chip mail color because that’s all they offer on acrylic “apparently”! Will never go to this place even again. I’d rather pub in $5 press on nails that pay $55 for trash!!!!
What I love about Toe Heaven is how spacious and clean it is, in addition to the services provided. Most times when I come in, it is rarely crowded and even if I have to wait, it’s never been more than 10 minutes. The selection of colors, the massage chairs, the friendliness of the staff, all make for an enjoyable experience. I highly recommend this business.
I have been coming here for more than 15 years . Very nice and accommodating . I just had a pedicure today and the extra massage was excellent . I had to switched many colors and they were patience in helping me. A nice place to go .
Stay Away! Stay Away!
I asked for a French tip and she gave me the most disgusting nails ever. She even wanted to put a tip on my broken nail !!! What is wrong with you guys ? They don’t even listen , they do whatever they want.
Disgusting.
Acabo de leer un comentario que dice, "ojalá hubiera leído las reseñas antes de poner un pien en ese lugar", lo mismo cruzó por mi mente, es un lugar donde no trabajan limpio, no esterilizan el material con que te realizan el trabajo, el servicio es de pésima calidad, no entienden lo que les dices, pedí un diseño de estrellas y me pusieron puntos, sin contar que el aricrilico me lo pusieron como una torta sin sellar la cuticula bien, y son tan amables que parece que con eso compensarán el pésimo trabajo que realizan, me dio más vergüenza a mi decirles algo, solo deje que terminarán la aplicación pague y me fui con una tremenda decepción de uñas, a pagar para que me las quiten en otro lugar
Should’ve read the reviews before Stepping foot in this horrible place. Old lady with glasses was doing my nails for 2 hours. She did a horrible job from the beginning to end. Another lady with glasses had to finish them because I expressed my unhappy I was with them , the shape of my nails was horrible! Every nail looked like it had a different shape, they were super thick , just horrible in every way. I was charged 75 dollars for the worst nails of my life! Now I understand why I never see people in there. Will never return there again.
This place is horrible!!! I wish I would've read the reviews before going there! They're trash!!! They don't listen to you, they do w.e they want and when you say something they give you an attitude as if It's free or something also they overcharge for garbage work. Never again!!
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Toe Heaven Nail Salon & Spa Info
Amenities
From the business
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Identifies as women-owned
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Restroom
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Wi-Fi
Payments
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Credit cards
Today
Opening Hours
| Monday | 11:00 AM - 07:00 PM |
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| Tuesday | 11:00 AM - 07:00 PM |
| Wednesday | 11:00 AM - 07:00 PM |
| Thursday | 11:00 AM - 07:00 PM |
| Friday | 11:00 AM - 07:00 PM |
| Saturday | 11:00 AM - 07:00 PM |
| Sunday | 02:00 AM - 06:00 PM |
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