Quick Facts About Nails So Happy
Nails So Happy place is a nail salon with both strengths and weaknesses, as indicated by the comments provided.
Starting with the strengths, one comment praises the salon for its good experience and professional nail technicians. The customer mentions that they have been using the salon for a year and always have a positive experience. This indicates that the salon has consistent quality service and satisfied customers who keep coming back. Another comment also mentions the nice staff and their ability to do a good job on acrylics and pedicures. This suggests that the salon has skilled and friendly employees who are capable of delivering excellent results.
Furthermore, another customer expresses their satisfaction with Krystal's work, stating that they had an amazing job done on their nails. This indicates that the salon has at least one highly skilled nail technician who is capable of delivering exceptional results. Additionally, another customer mentions Miss Kim's sensitivity towards their feet issues and expresses gratitude for her care. This suggests that the salon has staff members who prioritize customer comfort and cater to specific needs.
Another strength of the salon mentioned in a comment is the reasonable pricing. A customer mentions that they are satisfied with Mary's work, and their nails last a long time. This indicates that the salon provides good value for money, as the customer is happy with the service and durability of their nails.
Now moving on to the weaknesses highlighted in the comments, a significant concern raised by multiple customers is the issue of unexpected charges and up-selling. One customer mentions how the staff initially quoted $10 for gel polish removal but started adding extra charges once they sat down. This indicates a lack of transparency in the pricing and a potential issue of misleading customers into paying more than they initially agreed upon.
Additionally, another customer shares their negative experience of being charged $43 on their card after leaving the salon, starting from the date of their visit. This suggests a potential issue of unauthorized charges or mishandling of customer payments, which can be seen as unprofessional and unethical.
Another weakness mentioned in a comment is the cancellation of an appointment without proper communication and rude customer service. The customer had made a follow-up appointment, but it was canceled without their consent. When they contacted the salon, they were met with rudeness and unhelpfulness from the staff. This indicates poor customer service and a lack of organization in managing appointments.
Furthermore, there are complaints about unprofessionalism during services. One customer mentions not receiving a full manicure as requested and experiencing discomfort during the service. The nail technician filed their cuticles and made them bleed, displaying a lack of attention and care. This indicates a potential lack of training or negligence among some staff members.
Another customer expresses disappointment with the rudeness of the staff, unclean tools, and excessive cutting of cuticles during a pedicure. This indicates a lack of hygiene standards and poor treatment of customers, leading to an unsatisfactory experience.
Lastly, a customer mentions being forced to have gel polish during their pedicure, as the salon no longer offers regular polish. This inflexibility can be seen as a weakness, as it limits the options available for customers and may not suit everyone's preferences.
In conclusion, Nails So Happy place has its strengths, such as consistent good experiences, skilled nail technicians, attentive staff members, and reasonable pricing. However, the salon also faces weaknesses in terms of unexpected charges, lack of transparency, unauthorized transactions, appointment mishandling, poor customer service, unprofessionalism during services, and limited options. It is important for the salon to address these weaknesses to improve customer satisfaction and maintain a positive reputation.
Best TL Reviews
If I could give ZERO stars I would. I went here to have gel polish removed lady at the desk said it’ll be $10, ok cool. Then all of a sudden when I sit down the up charges begin when at the desk it was just $10 now you’re asking if I want polish for $25 then I say cut down that’s extra too. I had gel so it wouldn’t be easy to just remove it myself and if it was I would have done so, so I just told the lady just remove the polish and I’ll cut it down myself. I NEVER went to this nail shop because of the low rating but ironically after leaving and having to use my card because I didn’t not have cash I start getting charges on my card $1 each totaling $43 starting from the date I was at this nail shop. I’m not slow, dumb, or stupid it did not occur until after leaving this shop. The only reason why I came to this shop was to have the gel removed and because I did not want to drive 40 mins to the GOOD nail shop that I go to which I should have done. Never been in this situation and never will I ever advise anyone to go here UNLESS YOU ABSOLUTELY HAVE TO AND HAVE CASH! Nothing good comes to a thief and scammer, yall are NASTY FOR WHAT YALL DID and deserve every low rating you have gotten and will get and don’t mind trying to take this review done cause it’s on yelp where it STICK. NOW HAVE A GOOD DAY SCAMMER!
I have used this salon for about a year now. I always have a good experience when I am there.They do get busy so my suggestion be their at opening hours. The place is clean and the nail techs I have had take their time and are professional.
Really nice staff. They are friendly and they do a good job on acrylics and pedis. I’ve been there at least 20x and I’m very happy.
I had my nails done 2 weeks ago with Krystal and she did an amazing job. I loved them so much that I made a follow up appointment for my birthday. I received a confirmation text and email reminding me tof my appointment and 30 minutes later I received a text saying that it was canceled. After numerous attempts to get through to the salon I got someone on the phone. I explained it to the man on the phone and he said that I called and canceled my appointment. I told him that I didn't. He got nasty and was arguing with me saying I canceled it and rescheduled for Friday. I said well I didn't do that because I am working that day. So he canceled the Friday appointment too! He told me to reschedule but there wasn't any available slots and he said well I can't help you. So, not only did I loose my appointment on my birthday but so did someone else. He was rude and didn't care. I will not be back.
Miss Kim is the one who cares for my feet because she is sensitive to what wrong with them she never makes me feel bad.. Thank you so much for putting up with my feel ..Your amazing ????????
Highly recommended. I am always satisfied with Mary's work and my nails last a long time. Very good service at a reasonable price.
very unprofessional. asked for a full manicure and never received one, only received the nail set (which is nothing too good). i got dip nails, and then filing them, the lady filed my cuticle and skin — made me bleed like crazy; she could see i was bleeding and flinching and did nothing about it. also, whether it was the intention or not, she would glance at me weirdly and it made me uncomfortable. honestly i would skip the place
Came for a quick mani and pedi. Staff is rude, tools are dirty and not to mention they cute my cuticle so bad I bled. Won’t be returning this was my last straw. While getting a pedi I was forced to have gel polish “they don’t offer regular” anymore. This place is a disaster.
Place Pictures
Nails So Happy Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 08:00 PM |
|---|---|
| Tuesday | 09:30 AM - 08:00 PM |
| Wednesday | 09:30 AM - 08:00 PM |
| Thursday | 09:30 AM - 08:00 PM |
| Friday | 09:30 AM - 08:00 PM |
| Saturday | 09:30 AM - 08:00 PM |
| Sunday | 11:30 AM - 06:30 PM |
How to go there
Location
Places
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14. Ventana Village