Quick Facts About Nails Spa
Nails Spa place has received a mix of positive, negative, and neutral comments. Based on these comments, we can identify several strengths and weaknesses of the establishment.
Starting with the strengths, it is clear that Nails Spa place has a track record of providing good services to their customers. The first comment commends the salon for doing a great job on both the nails and fingers, without causing any pain. The customer even claims it to be the best experience they have ever had, indicating a high level of satisfaction. Furthermore, in another comment, a customer recommends the place after receiving a decent pedicure and a good job on their nails. The fact that more than one person commends them for their services suggests that their quality is consistent.
Another strength of Nails Spa place seems to be their friendliness and professionalism. One customer mentions that the technicians are respectful and friendly, and that they always do a fantastic job on their nails. This indicates that the staff is attentive to customers' needs and provides a pleasant experience. Additionally, a customer praises the "super friendly" staff and mentions that the salon is very clean. This suggests that the management has taken the necessary steps to ensure a welcoming ambiance for customers.
It is also worth noting that Nails Spa place seems to have undergone some changes in their management. A customer expresses their love for the "NEW management" and the positive changes they have made inside the salon. This suggests that the establishment is responsive to feedback and actively works towards improving their services.
On the other hand, there are several weaknesses that can be identified from the comments. One major weakness is the inconsistency in service quality. While some customers praise the salon, others have had negative experiences. One customer mentions that they received poor service and encountered rude behavior from the staff. They express disappointment at the unprofessional attitude displayed during their visit. Another customer shares a similar sentiment, stating that they were treated with attitudes by the nail technicians and felt unwelcome. These comments indicate that the staff may need to work on improving their customer service skills and providing a more welcoming atmosphere.
Another weakness highlighted in a comment is the unsanitary conditions in the waxing center. A customer mentions that they regret not noticing the conditions before getting their eyebrows waxed, as they are now dealing with serious irritation. This highlights a lack of attention to cleanliness and hygiene standards, which can deter potential customers from choosing Nails Spa place.
Additionally, there is a specific weakness regarding acrylic nail services. One customer advises others not to use Nails Spa place for acrylics, as they have had two negative experiences. This indicates that the salon may not specialize in or excel at acrylic nail services.
In conclusion, Nails Spa place has several strengths such as providing good services, being friendly and professional, and undergoing management changes to improve the establishment. However, there are weaknesses in terms of inconsistent service quality, rude behavior and unwelcoming atmosphere, unsanitary conditions in the waxing center, and difficulties with acrylic nail services. It is crucial for the salon to address these weaknesses to maintain or improve their overall reputation and customer satisfaction.
Best TL Reviews
My sister and I both got our nails done here today and they did so so good. I’ve been to plenty of places and every time I’ve been my nails and fingers have hurt really bad but today I didn’t get any pain at all and he took his time and they look the best I’ve ever gotten them. DEFINITELY coming back!!
I've used them many times for pedicures. They are fairly decent for them. Do Not use for acrylics! This is the 2nd chance I gave them.. Go to U Nails, it's worth the wait for an appointment.
Daughter and I both had a mani & pedi. They were nice to is both, listened to our request and did a good job on our nails. I'd definitely recommend them.
Finally found my Alabama nail spa. Super friendly and very clean. Got a gel pedicure and regular mani. Very professional.
I’ve been going here for about three years. Tonight they were extremely rude, and had attitudes the whole time I was getting my nails done. I get that you close at 6, but when one of the owners say come back in an hour at 4:49 then get mad when we do come back at 5:49. Totally unprofessional. I do not recommend this place because of the poor service and their attitudes. If I’m spending $80 to get my nails done I don’t expect to get attitude and I request to have a different nail tech. They will not be getting my service anymore. I hope they don’t get anyone else’s either. 0/10. They made the atmosphere unwelcoming. The overall experience was not worth $80 and 2 hours of my time.
I love the NEW management and the way they have changed inside. The techs are very respectful and friendly. They always do a fantastic job on my nails. I am picky so I will continue to go there.
Very unsanitary conditions in the waxing center, wish I would have taken a second to look around before letting them wax my eyebrows because now I’m dealing with serious irritation.
Been here many times and am always very happy with the service. I will not go anywhere else!!!
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Nails Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 06:00 PM |
|---|---|
| Tuesday | 09:30 AM - 06:00 PM |
| Wednesday | 09:30 AM - 06:00 PM |
| Thursday | 09:30 AM - 06:00 PM |
| Friday | 09:30 AM - 06:00 PM |
| Saturday | 09:00 AM - 05:00 PM |
| Sunday | Closed |
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Location
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