Top Line Barbers

+1 347-476-2011

115 04 Lefferts Blvd, South Ozone Park, NY 11420 United States of America

Open Today: -

Quick Facts About Top Line Barbers

Strengths:

1. Comfortable atmosphere: One comment mentioned that the barber shop is a very comfortable place. This indicates that the environment is welcoming and suitable for customers.

2. On-time appointments: A comment stated that the barbers are always on time with their appointments. This is a positive aspect as it shows professionalism and respect for customers' time.

3. Affordable prices: It was mentioned that a haircut won't cost more than $15 without a tip. This can be seen as a strength, especially for budget-conscious customers who want quality services at an affordable price.

4. Skilled barbers: Despite some negative comments, one person highlighted that the barbers are West Indians who know what they're doing. This suggests that the barbers have expertise in their craft and can provide satisfactory haircuts.

Weaknesses:

1. Horrible service and cuts: A comment criticized the service and quality of cuts, calling them terrible. This highlights a major weakness of Top Line Barbers as it suggests inconsistency in delivering satisfactory results to customers.

2. Distracted barbers: Another comment mentioned that the barbers often seemed distracted and rushed, leading to poor service and unsatisfactory haircuts. This points to a lack of focus and attention to detail, which can negatively impact the overall customer experience.

3. Poor customer service: Several comments mentioned the poor customer service at Top Line Barbers. Waiting for hours, not receiving promised services, and dealing with unprofessional behavior, such as being drunk while cutting hair, are clear indicators of subpar customer service. This is likely to deter customers and harm the reputation of the business.

4. Razor bumps and hairline issues: One comment stated that their son experienced terrible razor bumps after a visit to Top Line Barbers, and another claimed that their hairline was messed up due to a drunk barber. These complaints indicate a lack of skill, attention, and diligence on the part of the barbers, leading to negative outcomes for the customers.

5. Limited range of styles: One customer mentioned that Top Line Barbers can only do basic styles like a taper/spike. This suggests a lack of versatility and the inability to meet the diverse style preferences of customers who may be looking for more intricate or unique haircuts.

In conclusion, Top Line Barbers has some strengths, such as a comfortable atmosphere, on-time appointments, and affordable prices. However, the weaknesses, including horrible service and cuts, distracted barbers, poor customer service, issues with razor bumps and hairlines, and a limited range of styles, overshadow these strengths. Addressing these weaknesses is crucial for the barbershop to improve its reputation and gain customer confidence.

Best TL Reviews

Horrible service and horrible cuts please do not waste your time to go here and the reviews about this place are true! They have terrible customer service and gave my son terrible razor bumps!

Usual barber passed away and was forced to look for a new shop and this definitely not the place to go to. Never have I ever dealt with a constantly distracted barber, rushed out of a chair because other customers were waiting, had to pay for extra services that I didn’t receive because of it and still needed a proper cut a week after previously getting one that I wasn’t happy with. The customer service level here is extremely poor. Top Line Barbers...more like Tough Luck Barbers.

This barber shop is one of the best is south ozone park , it’s a very comfortable place . The barbers are always on time with there appointments. They give the best looks. Specially one of the barbers Romell! & everyone is respectful .

So I decided to give These guys a chance since my barber is bk in Brooklyn an I didn't want to travel up there , my humble opinion "THEY CAN'T CUT" "THEY CANT STYLE" it would be better to just go ham on your head at home with a Philips cutter and it would look better.

If ur style is a tapper /spike that's abt it that they can do so take my advice an go else where

This place is pretty good. It's run by West Indians who know what they're doing. A haircut won't set you back more than $15 without a tip. Weekends are busy so beware.

Bad serviceeeeee!!!!! Every time that I make an appointment, I would have to wait 1-2 hours. Like, people would just walk in and get their haircut, and I would have to wait . They be taking like 1 hours alone just to do a fade . Avoid!!!! Don't waste your time . If anyone wants to look fresh ,please go to "Klassic Kutz" .

Best barber in NYC HANDS DOWN tell them tall man sent you barber in the second set is the best my opinion

Guy messed up my hairline cause he was drunk the other night. Best change your job or don’t cut hair drunk Vic I’m sorry Omar I’m so disappointed after cutting wit you for 8yrs I will never be back because 2 Vic’s can’t cut and pushes hairline back because they have blades to it