Touch Of Class Beauty Salon

+1 440-340-5953

5570 Ridge Rd, Parma, OH 44129 United States of America

Open Today: Closed

Quick Facts About Touch Of Class Beauty Salon

Strengths:

1. Skilled and talented stylists: Several customers mentioned that they had a great experience with their hairstylists and were satisfied with the results. These stylists were praised for their expertise, ability to meet specific requests, and delivering consistently good haircuts.

2. Friendly and welcoming atmosphere: Many customers mentioned that the salon had a nice and friendly environment. They felt welcomed and comfortable during their visit, which is an important aspect of a salon experience. This is especially important for customers who may feel anxious or nervous about getting their hair done.

3. Good prices: A few customers mentioned that the prices at Touch of Class Beauty Salon were reasonable or good. This is a significant strength, as competitive pricing can attract customers and make the salon more accessible to a wider range of clients.

4. Variety of services: Customers commented that the salon offers a range of services, including hair styling, coloring, and cuts. This is seen as a positive aspect because it allows customers to have their hair needs met all in one place.

Weaknesses:

1. Inconsistent quality: One customer mentioned that while they had a good experience during their first two visits, their third visit resulted in a sloppy and unsatisfactory haircut. This inconsistency in quality can be a major weakness, as it leads to a lack of reliability and potential dissatisfaction among customers.

2. Long wait times: A customer mentioned that they had to wait 40 minutes past their scheduled appointment time before being seen. This can be frustrating for customers, as they may have other commitments or time constraints. Long wait times can also indicate poor time management on the part of the salon.

3. Language barrier: A customer mentioned that the salon staff primarily spoke Spanish, which made them feel left out and uninformed during their visit. This language barrier can be a weakness for customers who do not speak Spanish fluently, as effective communication between the stylist and the client is crucial for a satisfactory salon experience.

4. Lack of seating: Another customer mentioned that the salon had limited seating in the waiting area, which may be a problem for walk-in appointments. This lack of seating can inconvenience customers and create a less comfortable waiting experience.

5. Lack of clear pricing: One customer mentioned that they were not informed of the price of their haircut until after it was completed. This lack of transparency and absence of visible pricing signs can create a negative experience for customers, especially if they are on a budget or have specific price expectations.

In conclusion, Touch of Class Beauty Salon has strengths such as skilled and friendly stylists, a welcoming atmosphere, good prices, and a variety of services. However, the salon also has weaknesses including inconsistent quality, long wait times, a language barrier, limited seating, and a lack of clear pricing. These weaknesses should be addressed in order to improve the overall customer experience at the salon.

Best TL Reviews

This is my third and last time coming to this hair salon. The first 2 times, they did a decent job, I was happy. Third time, the girl did a sloppy job. I only needed a trim> I have short hair, long on top. I left with sides and back uneven. The top was blow-dried and not styled right. I got home crying! Calling another hairstylist to please see me later today or tomorrow to see if this mess is fixable. The place is nice for people that have straight hair. If your hair is curly, or coarse, do not go there. They do not know how to do a fade or trim hair correctly. I had so much hope in this place since the stylist that used to do my hair moved. Now I'm in search for new stylist and starting my year with my hair destroyed! They don't talk to you, so you feel like you're not even welcomed in there.

Had a 12:00 apt., waited 40 minutes till I was taken. Suppose to have a "style and cut". Ended up with the same hair cut but a lot shorter. No style. NEVER GO THERE. unless you like spanish TV and can speak spanish and have your scalp burn from a hot blow dyer. Plus pay $50.00 for nothing. doent even deserve a star!

Jocelyn gave me a beautiful cut! I will 100% go back to her for all my hair needs. :)

Absolutely love this place, I was able to get my hair styled & colored by a TRUE beautician. Marianna is the truth, if you need a cut, be sure to ask for her when scheduling a appointment. Nice atmosphere as well, this is definitely a great salon ☺

My son and daughter goes here. Nice friendly place. Good prices. Thank u again!

I scheduled a haircut for 3:30 to get a bob haircut and undercut. I’ve only ever been to Great Clips before this, and they knew it was my first time in the salon. As soon as I came in, they sat me down and started. While they did a good job on the haircut and were fairly quick in doing so, the woman was distracted and a bit rough. I don’t know her name. They speak Spanish, so I did not know what was going on when they spoke to anyone besides me, and the woman was talking to others around her as she was cutting and shaving my hair. She didn’t say much to me throughout my experience. I have sensitive skin and a small but clear mole on my neck, and while she was shaving my hair, she ran the mole over several times with the razor. Hours later, I took a shower and it’s still painful. I paid $35 for my haircut, which I wasn’t informed I would be paying until after it was completed, as there are no signs with prices. I am low-income and did not greatly appreciate the experience I had for paying so much. It is a fairly small salon with barely any seating in the waiting area, so if you go for a walk-in appointment, be aware that there may not be a seat for you.

I have been going to Minerva for a little over a year now. She is lovely to work with and my hair turns out amazing every single time. She always meets my crazy requests with enthusiasm. My hair has been virtually every color of the rainbow. I highly recommend A Touch of Class and I absolutely recommend Minerva for all of your vivid color needs! ????????

Bianca Pavel has been doing my hair for years and she has never disappointed me! She is extremely professional and knows how to converse with her clients to help make the time go by. She does such an amazing job that I trust her experience with every bone in my body! I will always request her as my stylist and I highly recommend that each person reading this does as well! Keep up the great work, Bianca! I’ll see you soon for my next appointment!