Quick Facts About Lux Barber Shop
Lux Barber Shop has both strengths and weaknesses based on the comments provided.
One of the strengths mentioned is the diversity of barbers and their ability to cater to all hair types. This indicates that the barbershop has a range of skilled professionals who can provide quality haircuts to a wide variety of customers. Additionally, the positive feedback about James Shoemaker suggests that the barbers are capable of delivering both traditional and modern styles, demonstrating their versatility.
Another strength that stands out is the attention to detail and customer service provided by certain barbers, such as JD. Customers appreciate the meticulousness and consistency of their haircuts, which speaks to the skill and professionalism of these barbers. Additionally, the mention of great customer service indicates that the staff at Lux Barber Shop place a priority on providing a positive experience for their clients.
The cleanliness and professionalism of the barbershop is also highlighted as a strength. Customers mention that the shop is clean and well-maintained, creating a pleasant environment for their grooming needs. This shows that Lux Barber Shop values hygiene and professionalism, which can contribute to a positive customer experience.
However, there are also some weaknesses that emerge from the comments. One recurring issue is the dissatisfaction with the quality of haircuts received. Multiple customers express disappointment with their haircuts, citing problems such as incorrect length, taking too long, or completely shaving the head when only a trim was requested. These instances suggest a lack of competence or attention to customer preferences from some barbers.
Another weakness mentioned is the unsanitary practices observed by some customers. One comment refers to a barber using a towel with brown stains during a hot towel shave, which is considered unhygienic and off-putting. This raises concerns about the cleanliness and professionalism of certain barbers at Lux Barber Shop.
Another negative aspect highlighted in one comment is the unavailability of staff. The customer mentions arriving at the shop during regular operating hours but finding the doors locked and no one answering the phone call. This lack of responsiveness and unavailability can lead to frustration and inconvenience for customers.
Lastly, there is a mention of an incident involving the barbershop's TikTok account arguing with a child on a live stream. This reflects poorly on the shop's professionalism and customer service. It suggests that the staff handling the social media account may not have appropriate discretion and restraint, potentially damaging the shop's reputation.
In summary, Lux Barber Shop has strengths in terms of the diversity of its barbers, attention to detail, customer service, and professionalism. However, there are weaknesses regarding inconsistencies in the quality of haircuts, unsanitary practices, unavailability of staff, and inappropriate behavior on social media. Addressing these weaknesses could help Lux Barber Shop enhance its overall customer experience and reputation.
Best TL Reviews
$40 for the worst haircut I have ever received. The cut took over an hour to do. I asked to leave an inch on top and he left almost 3 inches. I was already annoyed it was taking so long and he was clearly incompetent so I decided to go somewhere else. Imagine my surprise when I asked the price and he told me $40! I only had a 50 and he only had a 5 in change so ended up paying $45!
Edit: they were willing to offer a full refund.
This place is terrible! First of all my father came in to get a haircut the other day wanting a small trim and they buzzed his head completely! My father was devastated when he came home, he also said this place is very nasty and unsanitary. The guy who was giving him a hot towel shaved used a towel with brown stains?!?! HELLO?!?! That is disgusting!! To top it all of I was on a tik tok live and i saw their tik tok account commenting on the live and the person who runs that account started arguing with a CHILD!! This is what he does for a living…. I am SO disappointed with this shop and their tik tok account.????
Great people, great shop. I go to James Shoemaker, he's traditional, and modern at the same time, but they've got all hair types covered there, and several other barbers. It's so good to see a diverse group of people there getting the cuts they want, in a great atmosphere. It feels like what I would call a modern barber shop. I'll be going back. Gotta respect barbers. Try ''em out.
I would highly recommend JD at the South location off of Douglas street. This gentleman is a perfectionist when it comes to cutting hair and he always goes above and beyond. His attention to detail is always above par and that's great. If you're looking for a consistent barber who's detail oriented and great customer service, then JD's your guy.
Showed up, 1220 on Sunday doors locked people inside no one answering phone call.
Very polite barbers who pay attention to detail.
Very professional, clean barbershop. Ruben has cut my hair each time I've visited and has done a great job. Fade, beard trim and lineup look great each time. Fun atmosphere, have recommended to several people!
No doubt the nicest barbershop in the 316. Can't say enough about this Barber shop. Definition of professionalism and come out fresh every time. Mad love to Lux Crew and the way they conduct business. There's a reason why so many people are behind them and support this shop.
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Lux Barber Shop Info
Amenities
Health & safety
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Staff required to disinfect surfaces between visits
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
How to go there
Location
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