Quick Facts About T.T Nails
T.T Nails place has received a mix of positive and negative comments, providing insights into their strengths and weaknesses. In order to analyze and understand these comments, let's categorize them into their respective strengths and weaknesses:
Strengths:
1. Excellent service and care: Several comments highlight the salon's excellent service and care. Customers appreciate the great service provided by Tina and Jenny, making them feel valued and satisfied with their experience. This demonstrates a positive aspect of the salon's customer service and expertise.
2. Accommodating and friendly: The salon has been praised for being accommodating and friendly to customers. They accept walk-ins, which is convenient for customers with busy schedules. Additionally, the staff is friendly, making customers feel welcomed and comfortable.
3. Stable and sturdy nails: One comment mentions that the salon is known for providing stable and sturdy nails. This demonstrates their expertise in nail services and implies that customers can expect good quality results.
4. Pleasant and fast experience: Several comments mention that customers have had fast and pleasant experiences at the salon. This suggests that the salon is efficient in its services, minimizing waiting time and providing a positive overall experience.
5. Good pedicure service: The pedicure service at T.T Nails place has been praised for being good. Customers appreciate the cleanliness of the pedicure area and the skills of the woman who performed the pedicure.
Weaknesses:
1. Terrible customer service: One comment mentions that the customer service was terrible, as the staff was talking and laughing in their native language and the male employee was not nice. This suggests a lack of professionalism and inclusivity in the salon's customer service.
2. Painful and damaging manicure: A customer complains about a painful and damaging manicure experience. The technician shredded layers of the customer's nail during a NexGen removal, causing pain and discomfort. This highlights a weakness in the salon's expertise and quality of services.
3. Not clean at the nail desk: Another comment mentions that the nail desk was not clean. This reflects a lack of hygiene and cleanliness standards in the salon, potentially affecting the overall customer experience.
4. Nagging to get NexGen: A customer mentions that the salon staff pushes customers to get NexGen, even if it may not be recommended. This indicates a potential issue with upselling, prioritizing sales over customer satisfaction and well-being.
5. Sloppy nail polish application: One customer noticed that their nail polish application was sloppy, suggesting a lack of attention to detail and precision in their nail services.
In conclusion, T.T Nails place has a number of strengths, including excellent service, accommodating staff, stable nails, pleasant experiences, and good pedicure services. However, there are also some weaknesses identified, such as poor customer service, painful and damaging manicure experiences, lack of cleanliness at the nail desk, pushy sales tactics, and sloppy nail polish application. By addressing and improving upon these weaknesses, T.T Nails place can further enhance their reputation and provide a better overall experience for their customers.
Best TL Reviews
I would like to give a special thanks to Tina. I left my phone there today, and she found it and put it aside for me. I always go there to get my eyebrows waxed, and the lady that provides the service is amazing at her job, so thank you as well. Thank you so very much for your honestly and service. I will continue to return and I will inform others of your wonderful business. Thank you kindly Tina, your the best....
Terrible customer service, they were talking and laughing in their language. The guy wasn’t nice at all. Will never go back there again.
They have been in the game for so long. They accept walk ins, very stable and sturdy nails for sure and they do good with simple requests. I’ve always had a fast, pleasant experience here. Both owners are awesome.
This was awful. All the nail beds on my left hand sting when i wash my hands EVEN WITHOUT SOAP. The person who took my NexGen off kept shredding layers of nail to the point I had to tell them to please move to the next nail multiple times because they were hurting me. My hands reflexed to jump back without me trying because i felt a sharp burning. Taking them off at home would be safer at this point. As my nails grow out you can see a significant difference in the thickness of my nail and you shouldn't be able to notice it this much. I don't recommend getting Nex Gen with them but they will nag you to get it. The customer service is also not the best. Just overall do not recommend.
Great location, I got a pedicure, nail dip and my eyebrows waxed. Friendly and accommodating. Highly recommended.
I will not go back there. I had a nail dip it was the worst I ever had. I stopped in to get a gift certificate for a friend who goes there. Not clean at the nail desk, very cramped although I gave it 2 stars because the pedicure area was cleaner and the woman who did my pedicure was good.
Yesterday was my first time going to this salon. I usually only do my nails on special occasions so I just got a regular manicure and a brow wax as I'm going to a wedding. The lady that did my nails was nice. I love the massage she gave my hands. I took off a star because I just noticed that my nail polish looks a little sloppy and I can't fix them because I used their polish. Like I said I don't do my nails regularly so I'm not too picky but if I'm going to do them, I want them to look nice. If I ever use them again, I'll bring my own polish so I can touch them up later.
Always excellent service and care from this salon.
Jenny does my Nexgen ..they lay about 3 weeks and they are beautiful each time!
Place Pictures
T.T Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 06:00 PM |
|---|---|
| Tuesday | 09:30 AM - 06:00 PM |
| Wednesday | 09:30 AM - 06:00 PM |
| Thursday | 09:30 AM - 06:00 PM |
| Friday | 09:30 AM - 06:00 PM |
| Saturday | 09:30 AM - 06:00 PM |
| Sunday | 10:00 AM - 04:00 PM |
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Location
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