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New China

+1 256-329-0308
867 Market Pl, Alexander City, AL 35010 United States of America
Open Today: 10:30 AM - 10:00 PM

Quick Facts About New China

New China Place has received both positive and negative comments, indicating a mix of strengths and weaknesses. In this analysis, we will examine the different aspects mentioned and how they contribute to the overall impression of the restaurant.
Starting with the strengths, one recurring theme in the comments is the reasonable cost of the buffet. Several customers mention that the pricing is cheap, only $8.50, which makes it an affordable option for many people. This is a significant strength as it attracts customers who are looking for good value for their money.
Another strength highlighted by one customer is the ample parking space that accommodates even large vehicles such as semi trucks and trailers. This is particularly beneficial for truckers or individuals who are traveling by road and may appreciate the convenience of not having to worry about parking limitations.
The owners of New China Place are praised by one customer for their kind and attentive service. The comment mentions that the owners are constantly on alert and prioritize their customers' needs over personal distractions like phones. This level of customer service is seen as a strength and can contribute to creating a positive dining experience.
Additionally, several comments emphasize that the food at New China Place is fresh and hot. Customers appreciate the freshness of the dishes and the fact that they are consistently served hot. This is a critical strength as it reflects good kitchen management and attention to food quality, which are essential for customer satisfaction.
Moreover, the affordability is not compromised by the taste, according to one comment, which praises the taste and quality of all the dishes. The customer mentions that everything they serve is delicious and expresses confidence that any customer would want to return for a repeat experience. This positive feedback regarding taste and quality contributes to the overall strength of the restaurant.
Now, moving on to the weaknesses, several customers highlight the lack of flavor in the dishes. Some describe the food as "bland" and express disappointment in the absence of any dish with flavor. One customer even states that they couldn't identify the kind of meat used, indicating a lack of clarity in the ingredients and flavors. This weakness in the taste department can be a significant drawback as it is a fundamental expectation for any dining experience.
Another criticism mentioned in multiple comments is the cold and unpleasant state of the food. Customers complained about the food being served cold and even described it as "nasty" and "horrible." Cold food can be a major turnoff and negatively impact the dining experience, undermining the restaurant's efforts to provide hot and fresh food.
In addition to the taste and temperature issues, one customer expressed dissatisfaction with the cleanliness and organization of the food bar. They described it as messy, highlighting a lack of attention to detail and proper presentation. This can generate a negative impression and contribute to a subpar dining experience.
Furthermore, a few comments mentioned rude or unhelpful employees, indicating a weakness in the overall service quality provided by the staff. Poor service can significantly impact the overall dining experience and deter customers from returning.
Lastly, the issue of food hygiene and safety is raised in a comment that mentions the need for food to be covered to prevent contamination and potential food poisoning. The customer points out that the cold bar needs to be colder to prevent melting desserts like pudding and jello. Failing to address these issues can be a serious weakness as it compromises the health and well-being of customers.
In conclusion, New China Place has a mix of strengths and weaknesses. Some of the strengths include a reasonable cost buffet, ample parking space, attentive owners, and hot and fresh food. On the other hand, weaknesses include tasteless dishes, cold and unpleasant food, messy food bar, poor service, and issues of food hygiene and safety. These strengths and weaknesses collectively shape the overall impression of the restaurant and influence customers' decision to dine there. Improving and addressing the weaknesses would be essential for New China Place to enhance its reputation and attract more satisfied customers.


Best TL Reviews

Good food and reasonable cost buffet. Plus my semi truck ???? and trailer fit on the parking lot. Thank you.
Was there at opening. Fresh, Hot, Plenty of variety and all of it BLAND. I mean really. Not even one dish with flavor.
Not sure what kind of meat that was supposed to be.
Cheap price so I shouldn't have expected much when I saw it was only $8.50
Went there tonight 1/26/2023 and food was cold and nasty me my husband and brother walked out and didn't pay cause we couldn't even eat it.
The owners are so very kind and genuinely appreciative for your business. They are on alert if your drink gets low, or if you need anything. They watch their customers, not their phones!!!
Their food always fresh and hot, and DELICIOUS. Everything they make is great ????. Any customer will be a repeat customer. Great prices too!
I don’t know what happened to this place but not only did they mess up the order what we did get was horrible the chicken fried rice was boiled unseasoned chicken in yellow rice nothing else. I wish I could not even leave one star.
The quality was not impressive!! The food was cold and the food bar was messy !! No taste really disappointed rude employees
The service was horrible but I could have gotten over that if the food would have been good unfortunately it wasn't even wearable. The sweet and sour pork was so salty it couldn't be eaten the egg rolls were nothing but cabbage the chicken fried rice was nothing but yellow rice with some build Chicken in it. If could have given a minus 5 stars I would have just save your money
The food is good most of the time and I've read the horror stories. I do worry about eating here sometimes. Today, the flies were horrible. They need to cover the food!
The staff is friendly and provide good service, it's clean when I go in, but they have got to do something about covering the food before someone gets food poisoning. Oh and the cold bar, needs to be colder. The pudding is warm and the jello is melting. Pay attention New China.

New China Info

Amenities

Service options
  • Takeout
  • Dine-in
Health & safety
  • Staff required to disinfect surfaces between visits
Popular for
  • Lunch
  • Dinner
  • Solo dining
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Offerings
  • All you can eat
  • Comfort food
  • Quick bite
  • Small plates
Dining options
  • Dessert
Amenities
  • Good for kids
  • High chairs
Atmosphere
  • Casual
Crowd
  • Groups

Today

Opening Hours

Monday Closed
Tuesday 10:30 AM - 10:00 PM
Wednesday 10:30 AM - 10:00 PM
Thursday 10:30 AM - 10:00 PM
Friday 10:30 AM - 10:30 PM
Saturday 10:30 AM - 10:30 PM
Sunday 10:30 AM - 10:30 PM

How to go there

Location