Orange Beauty & More

+1 314-282-0936

6800 Natural Bridge Rd, St. Louis, MO 63121 United States of America

Open Today: -

Quick Facts About Orange Beauty & More

Orange Beauty & More is a beauty supply store with several strengths and weaknesses based on the comments provided. In terms of strengths, the store is often praised for having a friendly staff and a clean environment. This contributes to a positive shopping experience and creates a welcoming atmosphere for customers. The store also offers versatile prices, indicating that they have a range of options to cater to different budgets.

Additionally, the store is commended for their customer service. Many customers mention that the staff is helpful and attentive, going above and beyond to assist them in finding the products they need. The staff even checks on customers to see if they need assistance, showing an extra level of care and attention.

The accessibility of the parking lot is another strength noted by a customer. Having an accessible parking lot makes it easier for customers to visit the store and indicates that the store has considered convenience for their shoppers.

The store is also known for its wide selection of products. Customers appreciate that the store consistently has what they want and need, and if not, they are willing to order it for them. This demonstrates a commitment to customer satisfaction and ensures that customers can find the products they are looking for.

Another strength mentioned is the organization of the store. Customers note that it is neat and well-organized, making it easy to navigate. The aisles are nicely spaced, avoiding a claustrophobic or crowded environment that can be common in beauty supply stores.

Additionally, the store is appreciated for offering discounts and having good deals. This attracts customers and encourages repeat visits, as they can find quality products at reasonable prices.

However, there are also weaknesses associated with Orange Beauty & More. One customer shares a negative experience where they were accused of stealing. This is a serious allegation and can greatly impact a customer's perception of the store. Accusing a customer of theft in front of others can cause embarrassment and make them reluctant to return. This incident highlights a potential issue with the store's security measures and employee training.

Another weakness mentioned is the difficulty in communicating with the staff. A customer states that it took several attempts to convey what they wanted and that there may have been a misunderstanding in the hair they received. This suggests a lack of clear communication between staff and customers, which can lead to dissatisfaction and frustration.

Additionally, one customer raises concerns about potential racial profiling at the store. The customer feels uncomfortable and singled out, indicating a negative shopping experience. This allegation can significantly damage the store's reputation and deter potential customers. It is important for the store to address these issues and ensure that all customers feel welcomed and respected.

In conclusion, Orange Beauty & More has several strengths, such as friendly staff, a clean environment, versatile prices, and excellent customer service. However, there are also weaknesses, including an accusation of theft, communication issues, and potential racial profiling. It is crucial for the store to address these weaknesses and strive for improvement to maintain a positive reputation and satisfy their customers.

Best TL Reviews

Staff are always friendly and the store is always clean. Versatile prices

Update: I visited another beauty supply chain and the staff was horrible. I decided then that I will only go to my orange beauty location. They check on you to see if you need assistance, I can't say enough how friendly they are, and they have good deals.

I had a great experience at Orange Beauty Supply and I will definitely be back. 1st off the parking lot is accessible unlike some of the other's that I've frequent. They had a young lady that helped me to find what I was looking for. And they had everything I needed and more.. and they offered a store discount. And did I mention that all had on masks..

I love them and forever will be a customer. They always have what i want and need and if not they order it and get it in. Nice selection of things as well

I JUST HAD THE WORST EXPERIENCE IN THIS BEAUTY SUPPLY MY AND I WAS ACCUSED OF STEALING! MY MOTHER WAS ASKED TO PUT ALL OF HER PERSONAL AFFECT ON THE COUNTER IN FRONT OF EVERYONE IN THE STORE AND WE WAS TRUELY EMBARRASSED AND WE WILL NEVER SHOP THERE AGAIN!!

Store is neat and well organized. Employees are really nice and helpful. I like this particular beauty supply because the aisles are nicely spaced and doesn't make you feel claustrophobic or crowded unlike a beauty supply at Kingshwy and MLK..

Love them being knowing Ray n his family for years and I've never been disappointed by anything. Great products, excellent customer service, decent prices. So many different varieties of whatever you need♥️❤♥️????????????????????Thank You

Place is newly opened and in the midst of stocking shelves. It took several attempts at talking to different people to get the point across at what I wanted. I had braids before the chemo and hair is almost long enough to replace them. I wanted good quality hair and am not a child therefore not ashamed that it came back silver. Will see if they sold me what I asked for.

Addition...

Have gotten numerous compliments on their hair: the color and the texture. Worth an additional star.

Will be a repeat customer!

To be honest, i think they racially profile at this store. I don't if it's because of the area this store is in or what. I typically like to shop at stores where I'm not watched at like a hawk. Needless to say, i won't be back.