My Beauty

+1 301-333-0286

5931 Martin Luther King Jr Hwy UNIT B, Capitol Heights, MD 20743 United States of America

Open Today: -

Quick Facts About My Beauty

My Beauty place, based on the comments provided, has both strengths and weaknesses. In order to fully analyze the strengths and weaknesses, we will discuss the following aspects: pricing and discounts, customer service, store atmosphere, product availability, and security.

One of the strengths of My Beauty place is its pricing and discounts. Customers mentioned that they offer a 20% off discount on any item in the store or off the total order. This is a significant discount that can attract customers and make the store more affordable. Additionally, one customer mentioned that they received a 30% discount on wigs. This shows that My Beauty place is willing to provide discounts to customers, making their products more accessible.

Another strength of My Beauty place is the customer service. Multiple comments mentioned the helpfulness and professionalism of the staff. One commenter specifically mentioned that the lady working at the store was knowledgeable and familiar with natural hair products. This indicates that the staff is well-trained and can provide valuable advice and assistance to customers. Good customer service can improve the overall shopping experience and create loyalty among customers.

However, there are some weaknesses that should be addressed. One customer mentioned their dissatisfaction with the store atmosphere. They claimed that the owner followed them around the store with a gun on his hip, making them feel uncomfortable. This can create an unsafe and unwelcoming environment for customers. It is important for the owner to address this issue and improve the store's atmosphere to ensure a pleasant shopping experience for everyone.

Another weakness mentioned by a customer is the store opening time. They claimed that the store does not open on time, causing people to wait outside. Punctuality is crucial in retail, as customers expect businesses to respect their time. My Beauty place should work on improving their opening time to avoid inconveniences and potential loss of customers.

Moreover, one customer mentioned their disappointment with the store's product availability. They called to inquire about a particular brand of hair and were falsely told that it was in stock. This can lead to customer frustration and a loss of trust. It is essential for the store to accurately communicate their inventory to avoid disappointing customers and damaging their reputation.

Lastly, the mention of security concerns by one customer highlights another weakness. They claimed that the store posts pictures of thieves on their entrance door. While it is important to address theft concerns, this approach can create a negative atmosphere for customers and potentially deter them from visiting the store. It would be more effective to explore alternative security measures that do not compromise the shopping experience for legitimate customers.

In conclusion, My Beauty place has some notable strengths, such as their pricing and discounts, as well as positive customer service experiences. However, there are weaknesses that need to be addressed, such as improving the store's atmosphere, ensuring timely store openings, accurately communicating product availability, and finding alternative security measures. By addressing these weaknesses, My Beauty place has the potential to provide an even better shopping experience for their customers.

Best TL Reviews

Here we go one more time wasn't going to do this one but , I liked this store ! But , I am a fan of wigs even though I have a head full of lovely nappy 4c hair Lol . I had an experience yesterday, ok I choose two wigs yesterday one full one half , the full wig was $47 dollars and the half was $26 I do believe. With a discount of 30 percent on each wig well , my math may be a little shabby but that doesn't come up to the $91 .So then I got two bandanas at $ 4.99 a piece and some hair grease at $ 4. 59 the girl told me that would cost me with the wigs together $181 dollars WOW I told her I didn't want the other products and to just get there wigs . Even though I knew she didn't apply the discount and she also stated I could pay half cash and half card , so she was probably going to pocket the difference ok .I am hip but no no no , I called and informed the manager but wasn't upset just told her to watch her employee. Anyway scams going on and will find another store to go to Lol people are a mess

They have great wigs and always 20% off any item in the store or off your total order. Staff is professional. Alot of pictures posted of thieves on the entrance door. Signed TW Wedding Officiant LLC

The owner will follow you around the store with a gun on his hip and make you feel uncomfortable the whole time you’re shopping. The one black person they got up the front always got an attitude. Bad business

It’s a good store but they don’t open up on time they have people outside waiting on n them

visit this location because I live 45 minutes away but was looking for particular brand of hair. Female put me on hold yes we have the hair. Liar!!! one thing I don't like is people assuming your going to steal

Has just everything you need and great service

Great selections and they have the best prices in the area. Clean store and no wait for lines- quick service at the register. The lady is very knowledgeable and familiar with natural hair products.

I went to this store for the first time workers are really nice to me and very helpful they have a lot of different good selections of hair n wigs