Quick Facts About Holly Famous Barber Shop
Strengths:
1. Skilled and Expert Barbers: The customers consistently mention the high quality of haircuts they receive, with specific mentions of the barbers' expertise in men's taper fades. This indicates that the barbers at Holly Famous Barber Shop have the necessary skills and knowledge to provide excellent haircuts.
2. Personalized Service: Customers appreciate the attention to detail and the ability of the barbers to listen to their requests and deliver exactly what they want. This demonstrates a high level of customer service and a commitment to meeting individual customer needs.
3. Friendly and Welcoming Atmosphere: Several customers mention the warm and friendly atmosphere at the barber shop. They feel comfortable and enjoy the conversations with both the barbers and other customers. This creates a positive and inviting environment for customers.
4. Affordable Prices: Many customers mention the reasonable prices at Holly Famous Barber Shop. This indicates that the business is offering competitive pricing, making their services accessible to a wide range of customers.
5. Reputation and Loyalty: There are specific mentions of Donna and Devon being the best barbers in the building. This indicates that there is a dedicated customer base and a positive reputation for these barbers. This loyalty from customers suggests that the barbershop consistently delivers satisfactory results.
Weaknesses:
1. Long Wait Times: Some customers express frustration with the long wait times at the barber shop, with wait times exceeding two hours. This can be seen as a major weakness as it may deter potential customers who do not have the luxury of waiting for such long periods.
2. Inconsistency and Lack of Organization: A customer mentions being told to come back after an hour only to find that the barber was far from being done. This inconsistency and lack of organization can lead to frustration and disappointment among customers.
3. Outdated Appearance and Facilities: A few customers mention that the barbershop feels outdated and messy in appearance, which may not appeal to customers who prefer a modern and clean environment. This can give the impression of a lack of professionalism.
4. Limited Staff and Resources: It is mentioned that there is usually only one person working at a time, and the older age of the barbers may result in slower service. This can contribute to longer wait times and potentially impact the overall customer experience.
5. No Appointments and Cash-Only Policy: Multiple customers express dissatisfaction with the inability to make appointments and the requirement of cash payment. This inconvenience may discourage customers who prefer more flexible payment options or the convenience of scheduling appointments.
In conclusion, Holly Famous Barber Shop has several strengths, such as skilled barbers, personalized service, friendly atmosphere, and affordable prices. However, there are also weaknesses, including long wait times, inconsistency, outdated appearance, limited staff, and inconvenient policies. Improving on these weaknesses would greatly enhance the overall customer experience and potentially attract more customers.
Best TL Reviews
I had the pleasure of meeting the owner and having one of the best haircuts I've had in a while. Great conversation, great people, they can do Men's taper fades to an expert level, anything, truly a rare find!! 10 stars ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
Great barbershop! Devon was my barber and she did a great job! It was my first time there and they were very kind and personable. She cut my hair exactly as I described, and was very patient with a high degree of attention to detail. I highly recommend this place. I'll be back next time I'm in Virginia Beach. BTW, you must make an appointment; they don't do walk-ins since the COVID pandemic, so call ahead.
Visiting from FL. Needed a quick cut. 2 ladies took me in as a walk-in . Short wait of 10 to 15 min. Worth the wait. Professional cut and style. She listened to my requests and met every one of them. I could not be happier with my experience .
The ladies at Holly Famous Barber shop are truly amazing at what they do. This is one of the few remaining barber shops that still has that old feel to it. Everyone slowly but surely gets to know everybody. The customers chat it up while they stylists do their thing. Great atmosphere, great prices, great haircuts. Donna and Devon are by far the best in building though. If you're going for your first time I would definitely recommend seeing either of them, it's always worth the wait.
If you’re looking for a great haircut for your guy this is the place. I took my son while on vacation. The one barber was very friendly and gave quality cuts. We waited for a while but it was worth the wait. She helped us understand that she’d rather give a great quality cut and have to turn people away than hire just anyone to make a dollar. I respect that wholeheartedly. Besides in a world full of immediate satisfaction, we can all use a reminder of what it means to wait for something great.
Go there! Great ladies perfect cut I was ready to fall asleep before she was done, you know that means it was a great barber.
My hair was cut at another barbershop five minutes prior to going into this one and it looked terrible. I told my story to Donna Marie and she took the time and effort to explain what she was going to do and did an amazing job repairing the damage that the previous Barber had done. The shop is very welcoming and I truly appreciated her. I highly recommend this spot to anyone in the ocean front area
Every time my husband and I have come here to get his haircut, the wait time has been over 2 hours. We came in a few days ago, sat and waited for an hour because there were two others in front of us, which we completely understood. The owner told us to come back in an hour; we came back, and she was nowhere near done. There was still one other client in front of us. So we wasted 2 hours out of our day and were lied to. We come in today, and had even called beforehand. Same exact deal. The wait time is absolutely ridiculous, not sure if it’s worth the services provided. We’ve already waited for an hour. This time there were two barbers. One barber was working while the other one was reading a book. She asked my husband if he needed a haircut when we first walked in. He said yes of course, and she continued reading. A walk in comes in, and he asks if she’s available for a haircut. She jumps up and services the guy that just walked in, rather than us who have already been waiting for an HOUR. Who does that? Extremely upsetting. Not to mention, this particular barbershop is outdated, does not feature the latest in men’s haircare and is overall run down and messy in appearance. The women who work here are older, and work more slowly, and there’s only one person working at a time. Not quite sure about the other rave reviews, we haven’t received the same experience. Just as an FYI, they do not accept appointments whatsoever and you have to pay cash.
Holly Famous Barber Shop Info
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Today
Opening Hours
Monday | 09:00 AM - 06:30 PM |
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Tuesday | 09:00 AM - 06:30 PM |
Wednesday | 09:00 AM - 05:30 PM |
Thursday | 09:00 AM - 05:30 PM |
Friday | 09:00 AM - 06:30 PM |
Saturday | 09:00 AM - 04:00 PM |
Sunday | 10:00 AM - 03:00 PM |
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