Quick Facts About Av's Spa Salon
AV's Spa Salon place has received mostly positive feedback from customers, highlighting the strengths of the salon. The most common strengths include the caring and attentive staff, their skills in hair and nail services, and the warm and inviting atmosphere of the salon.
One major strength of AV's Spa Salon place is the caring and attentive staff. Multiple commenters mentioned how the staff, particularly Jen and Nick, are fabulous and take special care of their customers. One customer specifically mentioned how the salon staff were very careful with their nail treatment after having a stroke, demonstrating their empathy and consideration. Their attentiveness to specific needs, such as neuropathy, was also appreciated by customers, with one commenter noting that the pedicurist, Henry, was patient and provided one of the best pedicures they've had in years. This indicates that the staff at AV's Spa Salon place takes the time to listen and address customer concerns, providing a personalized experience for each client.
Another strength is the expertise and skills of the staff in hair and nail services. One customer mentioned that Jennifer has been cutting their hair since high school and they trust her with their whole family's haircuts. This long-term relationship suggests that Jennifer consistently delivers quality haircuts. The commenter who had a new layered cut expressed the satisfaction and happiness with the result, further showing the skill of the salon's stylists. The positive reviews about the nail services provided by Nick and Luke reflect their ability to deliver excellent results and meet clients' expectations.
The warm and inviting atmosphere of AV's Spa Salon place is another strength. Customers consistently mentioned feeling welcomed and comfortable in the salon. One commenter described it as a warm and inviting place from the moment they walked in. The staff's friendly demeanor, including holding conversations and asking for names, contributes to the positive atmosphere. Additionally, the commenter mentioned laughing a lot during their visit, indicating that the staff's friendly nature creates a fun and enjoyable experience for customers.
Despite these strengths, AV's Spa Salon place also has some weaknesses. One customer mentioned a decline in the salon's quality over time. They experienced inconsistent pricing and a poor nail job with different technicians working on each hand. The customer also mentioned cuts on their cuticles from the drill, indicating potential negligence or lack of attention to detail. Another issue was the expectation to tip all technicians, even if the nails looked subpar. These negative experiences demonstrate a lack of consistency and attention to detail within the salon.
In conclusion, AV's Spa Salon place has several strengths, including a caring and attentive staff, skilled hair and nail services, and a warm and inviting atmosphere. The positive reviews highlight the personalized care provided by the staff and their ability to deliver high-quality results. However, there are weaknesses, such as inconsistent pricing, potential negligence, and lack of attention to detail. These areas of improvement could impact the overall customer experience and should be addressed by the salon.
Best TL Reviews
Love Jen and Nick!!!
They are fabulous!!!
I had a stroke in March of 2022 & in the picture this is my effected hand.
They have been very careful with me during the process of getting my nails done and always ALWAYS ask how I'm doing and so, in the time that I started going to them, I get my nails and my hair done.
I absolutely love them. They are a lovely family.
Went in for a pedi and mani. Explained to the young man (Henry) doing my pedicure that I have neuropathy and he needed to be gentle with my toes. He was so patient with me and gave me one of the best pedicures I've had in years. Everyone in the salon was kind, they asked your name and held a conversation. I will definitely come back.
Jennifer has been cutting my hair since high school. Just got a new layered cut and I cannot be happier!! My whole family trusts her with our hair and we know where to go when we need a trim!
I have been coming here for years and it has definitely been going down hill. Every time I come in and get pretty much the same thing done and it’s always a different price. On top of that my last visit I had 2 separate nail technicians work on my nails(not by choice)so now I have one hand that looks alright and another that’s clearly done by someone else and it looks awful. One top of that I have cuts all over my cuticles from the drill burning me continuously. Then they expect you to tip everyone who worked on your nails even tho they look like shit… I used to recommend this place all the time. I will no longer be doing that or wasting my money on this place.
This place is so warm and inviting the moment you walk in Jen does amazing work with my hair and eyebrows and nick and Luke are always taking such great care of my nails. They literally work miracles and I am super picky with my nails.
David, Luke, Nick, & Jennifer are all the best!! Serious bang for your buck! They love to inspire their clients with their designs and have you love your nails!!! Thank you!!!
Love them!!! They are great people and do a great job on my nails.
Went here for the 1st time with a friend that goes here often. Had the best pedicure and the staff was so much fun! Never laughed so hard!
Place Pictures
Av's Spa Salon Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | 10:30 AM - 05:00 PM |
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Location
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