EM LASH STUDIO #4450

+1 502-245-8555

inside walmat, 12981 Shelbyville Rd, Middletown, KY 40243 United States of America

Open Today: -

Quick Facts About EM LASH STUDIO #4450

EM LASH STUDIO #4450 place has received a mix of positive and negative comments, indicating a variation in the strengths and weaknesses of the establishment. Overall, it appears that the quality of service provided by Shelly is inconsistent, resulting in differing experiences for customers.

One of the strengths mentioned by several customers is the quality of service provided by Shelly. One comment specifically states that Shelly is amazing and performs a great job. Another customer mentions that Shelly is skilled and personable, reflecting positively on the overall experience. It seems that when Shelly is the technician, customers are generally satisfied with the outcome.

The efficiency of the service is also considered a strength. Customers mention that the lash extensions were placed in just 30 minutes, reflecting a quick and efficient process. In addition, a customer states that they rarely have to wait more than 15 minutes for service, indicating that the establishment values punctuality.

The natural and full appearance of the lash extensions is another strength mentioned by a satisfied customer. They state that the results exceeded their expectations and that the lashes look and feel natural. This suggests that when done properly, the lash extensions at this location provide a desirable and natural look.

However, there are also significant weaknesses mentioned in the comments. One customer specifically states that their experience was awful. They received individual lash extensions and a brow tint, both of which they considered to be of poor quality. Another customer echoes this sentiment, describing their lashes as blotchy and fragile on one side and unnoticeable on the other. Similarly, they mention that their eyebrows were over-tinted and looked unnatural. These comments highlight a lack of consistency in the quality of the service provided at EM LASH STUDIO #4450 place.

Another significant weakness is poor customer service and professionalism. One customer mentions that the technician charged them for threading their eyebrows when they specifically requested a tint only. They also express frustration with the over-tinting of their eyebrows and describe the overall experience as unsatisfactory. Another customer describes the owner as rude and unprofessional when it came to receiving tips. They suggest that the owner made them feel uncomfortable regarding tipping. Moreover, one comment describes how the technician tried to charge them again for a lash extension redo, even though the extensions had already come out shortly after the initial visit. This poor customer service and attitude towards refunds further emphasizes the unprofessionalism of the establishment.

In conclusion, EM LASH STUDIO #4450 place has both strengths and weaknesses based on the comments provided by customers. The quality of service from Shelly is inconsistent, with some customers extremely satisfied and others dissatisfied. The efficiency and natural appearance of the lash extensions are strengths, while the poor quality of service, overcharging, and unprofessionalism are significant weaknesses. It is important for potential customers to consider these factors when deciding whether or not to visit this establishment.

Best TL Reviews

Quality service! Shelly is amazing. Eyelashes threaded and tinted; and lash extensions placed in 30 minutes.

I have had services done at another location and I’ve been satisfied. I tried this location and the results were awful. I had individual lashes put on and she did a horrible job . I had my eyebrows tinted and threaded and that too was awful. I paid 67 .00 for absolutely nothing. I could of done a better job.

Never again!

Today I got my lashes done for the first time and it was just amazing . They were super full and well done. It was beyond my expectations as I’ve always thought lashes would be difficult to manage. They look natural and feel as if I’ve always had them on. Everything was done in a very safe manner and very efficiently also. She took her rime and they now look just perfect and very natural looking which I Love.

I’d definitely recommend getting lashes done from this place.

Always excellent job!! Shelly is very Skilled and personable! Great quality! I rarely have to wait more than 15 min for service and my lashes last 2-3 weeks!! I always get LOTS of compliments!!

Went in for an eye lash lift and tint as well as a brow tint and came out looking like a clown. My lashes look awful. One side is blotchy and looks super thin and fragile and the other side, you can't tell anything has even been done. My eyebrows are horrendous. First they threaded my eyebrows when I specifically said a tint only and then charged me for it! Then, they over tinted my entire eyebrow area and made them look very unnatural. VERY disappointed with my results and am going to be demanding a refund even if I have to go through my bank to do it.

They are so Rudd if the y geat tip she is made the owner no mor

I was so satisfied with my Lashes and Brows. Shelley did a great job. I will be back in two weeks. I recommend this to everyone.

Went in on a Saturday for the first Time to get my eyelash extensions, by Saturday night they were all coming out At dinner how embarrassing. I go back Sunday they are closed. I go in Monday she said to me Set down I will redo ...

after I told her that they all came out I assume she was gonna to replace them for free NO she charged me again and then try to have an altercation with me,I ended up giving her half of the money .

what a joke I would not recommend this place to anyone this place is so unprofessional and she had the temerity to argue with me .