The Dollhouse Salon

+1 928-348-3655

201 W Relation St, Safford, AZ 85546 United States of America

Open Today:

Quick Facts About The Dollhouse Salon

The Dollhouse Salon has several strengths based on the comments. First, many customers praised the salon staff for being friendly and welcoming. They made customers feel comfortable and took good care of them. The positive environment created a pleasant experience for clients.

Another strength of The Dollhouse Salon is the talent and skill of the staff. Customers specifically mentioned Rachel and Alexa, complimenting their abilities in haircuts, nails, and designs. This indicates that the salon employs talented professionals who can deliver high-quality services.

It is also worth noting that the salon offers a variety of services. Customers mentioned getting their hair, nails, and even tattoos done at The Dollhouse Salon. This suggests that the salon is a one-stop destination for multiple beauty needs, making it convenient for customers who want a full-service experience.

The Dollhouse Salon also received positive comments regarding the outcome of the services provided. Customers expressed satisfaction with their haircuts, nails, and overall appearance. They felt that their desired styles were achieved, and the end results were perfect or beautiful. This indicates that the staff at The Dollhouse Salon can effectively meet customer expectations.

In terms of weaknesses, there is one negative comment that stands out. A customer had a negative experience with their niece's nail service. According to the comment, the finished product was described as horrible, with the polish chipping within hours. Furthermore, when the customer expressed their dissatisfaction on social media, the salon responded defensively and called the customer a liar. This demonstrates poor customer service and a lack of professionalism.

While this negative experience seems to be an isolated incident, it is crucial for The Dollhouse Salon to address issues promptly and professionally to maintain customer satisfaction. The salon should have better communication with customers and handle complaints with empathy and understanding rather than becoming defensive.

Overall, The Dollhouse Salon has several strengths that make it a popular choice for customers. The friendly and talented staff, full-service options, and ability to deliver satisfactory results are commendable. However, the salon should improve its customer service and resolution of complaints to ensure a consistently positive experience for all clients.

Best TL Reviews

Went with Rachel for a haircut this morning and she was super friendly and talented ! My hair came out so perfect!

Alexa was great she did an amazing job on my nails and she got me in the same day. She is so sweet and definitely will be coming back here.

The best place ever to get your nails done. They are a full service salon as well and also have a tat artist. Alexa did a beautiful job on my acrylic nails.

Stacy is amazing. She has the best design ideas and her art work is to die for.

I love them. They made me and my boyfriend feel really comfortable. They took really good care of us. 10 out of 10 definitely recommend coming here.

Really friendly environment and all the workers were super nice she even showed me a practice nail to make sure I got what I wanted nails turned out really good

Rachel is the best. She did a great job and made sure my experience was as enjoyable as possible. My hair looks great and I will be returning again soon.

My niece went in and the finished product of her nails was horrible. She cried, product was on her nail it look like they built up the product so high on her nail like they painted a rock. The polish was already chipping less then 12 hours later. Less then 2 days later I ended up taking my niece to someone else in Safford who fixed her nails but it took 2 1/2 hours. When I posted my review on their Facebook they called me a liar and said everything wrong with my niece. She’s the customer, so learn those ethics. If I could give this place 0 stars I would!