Quick Facts About NY STAR BARBERSHOP
NY STAR BARBERSHOP has been highly recommended by many customers for its professionalism, excellent haircuts, and reasonable prices. Customers have praised the owner, Khalid, for his skills and ability to understand and deliver exactly what they ask for. He takes his time with each customer to ensure satisfaction and is also described as a nice person to converse with. The barbershop is also commended for being a great place for the whole family to get haircuts.
One of the strengths of NY STAR BARBERSHOP is its appointment-only system. This allows for a more organized and efficient experience for both the barbers and the customers. It ensures that customers can secure a time slot that is convenient for them and eliminates the need for long wait times. This is especially appreciated by customers who have been coming to the shop for years, as they can easily schedule regular appointments.
Another strength of the barbershop is the cleanliness and renovated appearance of the shop. Many customers have mentioned that the shop is always clean and well-maintained. The recent renovation has made it look even nicer, creating a pleasant and comfortable environment for customers during their visits.
NY STAR BARBERSHOP is also praised for its consistency. Customers have mentioned that Khalid consistently delivers excellent haircuts, ensuring that they receive the same high-quality service every time they visit. This consistency has contributed to building trust and loyalty among customers, even those who have moved further away but still make the effort to come to the shop.
Additionally, Khalid, the owner, is described as a hardworking individual who always does the right thing. His dedication to his craft and commitment to providing excellent service have been recognized by customers.
However, there are some weaknesses that have been mentioned by customers. One recurring complaint is the difficulty in contacting the shop via phone to schedule appointments. Customers have reported either no answer or the phone being out of service. This can be frustrating for those trying to make appointments and may cause potential customers to seek service elsewhere.
Another weakness mentioned by a customer is the lack of time management and communication skills of the owner. In one instance, the customer had a scheduled appointment but had to wait longer due to the owner taking someone else who was waiting as a walk-in. This lack of consideration and communication can create inconvenience and dissatisfaction among customers.
In another instance, a customer expressed frustration when he was denied service without an appointment, despite having shown up at the scheduled time. The owner's lack of apology and argumentative response further exacerbated the situation. This incident highlights a potential weakness in customer service and the need for improved communication and conflict resolution skills.
Pricing is also mentioned as a weakness, as it is not cheap compared to other barbershops. While the skills of the barbers are praised, this higher pricing may deter some potential customers who are looking for more affordable options.
In conclusion, NY STAR BARBERSHOP has several strengths including professionalism, excellent haircuts, cleanliness, and consistency. Customers appreciate the appointment-only system and the accommodating nature of the owner. However, weaknesses such as difficulty in scheduling appointments, lack of time management and communication skills, and higher pricing compared to competitors have been identified. These weaknesses should be addressed in order for the barbershop to continue attracting and satisfying customers.
Best TL Reviews
I have been coming to this barbershop for a little over two years now from the recommendation of a friend. Khalid is very professional and will understand exactly what you are asking for. He takes his time and ensures everything is ok with your cut while also being a really nice guy to converse with. The prices are also reasonable. I would highly recommend anybody to give this barbershop a visit.
Main thing to keep in mind is this shop is appointment only and not walk-in so make sure you call and book a time PRIOR to coming in.
We've been taking our boys to Khalid for over 10yrs. He's easy to get appointments with and he has always been accommodating. Great place for the whole family to get cuts.
Absolutely the best!!! I’ve been coming here and also bringing my son here for 14 years. I wouldn’t trust anyone else with our hair. The owner is a master at hair cutting. He is consistent every time and very professional. Really nice guy. The shop was recently renovated and looks very nice and is always clean. Even after we moved 30 minutes away we still come here every month. I will continue to come here until I have no hair left to cut! Or he retires. ????
I've been going here for a long time now (can't remember how long...7+ plus years). Khaled always takes care of me and gives me a phenomenal cut. Always friendly and accommodating.
Khalid is a very hard working individual, always does the right thing , cuts always on point... been going here since he opened and my 2 boys as well...highly recommend!!!
Good haircuts but impossible to get a hold of them via the phone trying to call for an appointment no answer or the phone isn’t in service
Follow up: lesson not learned. I showed up at 6:20pm, but had door locked, opened after knocking and said you don’t have an appointment.
Pricing is not cheap, but barbers are skilled at cutting hair. One of them (owner) lacks time management and communication skills. I called a few days ago at 11:45am and owner gave me a 12:30pm appointment, I showed up on the dot. Owner finished with someone at 12:45pm then took another person that was waiting cuz he was running late. He takes walk-ins and appointments. Today i walked in, owner finished with someone, two others waiting, one gets up to get cut, other says he’s a walk-in, then owner tells me that i need an appointment and writes me down for over two hours later! I mentioned the previous fiasco and he didn’t even apologize! Instead he argued with me. I walked out and will return for the scheduled appointment in a couple of hours. I will write reviews every single time he and I interact. Hoping lessons get learned
The barbershops owner seems like a really nice guy, keeps the shop clean between customers. Make sure to call ahead for an appointment to ensure a seat is open.
NY STAR BARBERSHOP Info
Amenities
Health & safety
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Mask required
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 10:00 AM - 06:00 PM |
| Wednesday | 10:00 AM - 06:00 PM |
| Thursday | 10:00 AM - 06:00 PM |
| Friday | 10:00 AM - 06:00 PM |
| Saturday | 10:00 AM - 06:00 PM |
| Sunday | 10:00 AM - 03:00 PM |
How to go there
Location
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