Umberto

+1 310-274-6395

416 N Canon Dr, Beverly Hills, CA 90210 United States of America

Open Today: Closed

Quick Facts About Umberto

Umberto Salon has received highly positive feedback from its customers, highlighting several areas of strength.

The first strength mentioned is the salon's professional and beautiful atmosphere. Customers appreciate the salon's ambiance, which contributes to their overall experience. This positive environment likely enhances customer satisfaction and loyalty.

Another strength of Umberto Salon is its talented and experienced stylists. Thima, Sylvana, Marta, Arthur, Joe Tomez, Justine, and Batiste have all been praised for their exceptional skills and expertise. Customers mention receiving great haircuts, beautiful color, and perfect layers from these stylists. This indicates that the salon employs top-tier professionals who can deliver excellent results.

Additionally, many customers highlight the reliability and consistency of Umberto Salon. Several comments mention the stylists' ability to listen to instructions and understand individual hair needs. This indicates that the stylists pay attention to detail and take the time to understand their customers' preferences. The salon's dedication to meeting customer expectations likely contributes to customer satisfaction and loyalty.

Umberto Salon is also commended for its customer service. The front desk staff receives praise for providing exemplary service and making customers feel welcome. Friendly employees and great haircuts contribute to a positive overall experience for customers.

Another strength mentioned by customers is the salon's adherence to COVID-19 protocols. Customers appreciate the thorough measures taken by Umberto Salon to ensure their safety during the pandemic. This shows that the salon prioritizes the health and well-being of its customers.

Furthermore, many customers express their long-term loyalty to Umberto Salon, with some mentioning being customers for over 20 years. This indicates that Umberto Salon has been successful in building strong, long-term relationships with its customers. Loyal customers are likely to recommend the salon to others, which can contribute to its success and growth.

While the comments mainly focus on the salon's strengths, there are a few weaknesses that can be inferred. Firstly, there is no mention of pricing or affordability in the comments. This could imply that Umberto Salon may be on the expensive side, potentially making it less accessible for some customers.

Additionally, while the comments express satisfaction with the stylists' abilities, there is no mention of other salon services such as massages, facials, or nail treatments. This suggests that the salon may have a narrower focus on hair services and lacks diversity in its offerings.

In conclusion, Umberto Salon has several strengths that contribute to its positive reputation. These strengths include a beautiful and professional salon environment, talented and experienced stylists, reliability and consistency, excellent customer service, adherence to COVID-19 protocols, and long-term customer loyalty. These strengths help create a positive customer experience and contribute to the salon's success. However, potential weaknesses include higher pricing and a narrower range of services. Overall, Umberto Salon appears to be a reputable and popular choice among its clientele.

Best TL Reviews

Beautiful Salon, very professional. I see Thima for cut and color, he is amazing and so fun and so lovely.

LOVE SYLVANA! She's been doing my hair and all of my friends for the last forever.

She's done my hair for the last forever. She listens to instructions and by this point she knows my hair better than I do. She's extremely reliable and always on time.

I have been going here for several years and absolutely love Marta! She has always given me a great cut and beautiful highlights. The people are all friendly and the Covid protocols have been thorough. I highly recommend Marta and Umbertos!

Love this place!

Arthur is the best hair master! I had a bad experience in another salon, I came with very dry and not very healthy hair. After just one appointmen with Arthur, my hair look amazing! Moisturized, shiny and healthy! Very happy!

I've been going to Umberto's Salon for almost 20 years.

Joe Tomez is my stylist and he is amazing with the classics, always keeps my blonde on point and he's also not afraid to get adventurous with color! He really listens to what YOU want while ensuring your hair health is top of mind. ????

All staff are wonderful, the location is spotless and I look forward to many more years as a customer.

very nice employees and give great haircuts.

There are not enough superlatives to adequately describe the Umberto salon on Canon. I have been a regular customer for more than 16 years, and drive almost 300 miles for the treat! Starting at the front desk, they are the epitome of customer service.

Justine is the best colorist ever, always fresh, never harsh, just beautiful natural looking color.

Batiste creates the most perfect layers; so smooth and blended, yet, giving the lift that flatters every woman.

I came back to my original stylist Batiste and he has only gotten better over the past 20 years. My husband and I are so incredibly happy with our hair. Definitely worth every penny.