Quick Facts About T P Nails
Strengths:
1. Reasonably priced: One customer mentions that T P Nails offers affordable prices, which can be seen as a strength as it attracts customers who are looking for good value for their money.
2. Lasting results: Another customer expresses satisfaction with the long-lasting outcome of their nails. This indicates that T P Nails provides durable nail services, which can be seen as a strength as it enhances customer satisfaction and reduces the need for frequent visits.
3. Fast service: The comment mentioning a "fast friendly place" implies that T P Nails provides efficient service, which can be advantageous for customers who value quick and convenient experiences.
4. Pleasant staff: One customer mentions the pleasant staff at T P Nails, suggesting that the employees are friendly and create a positive atmosphere for customers. Friendly staff can contribute to a welcoming and comfortable environment, making customers feel valued and increasing their likelihood of returning.
5. Beautiful spa and new equipment: T P Nails is praised for having a beautiful spa atmosphere, indicating that the salon provides an aesthetically pleasing environment for customers. Additionally, the mention of new equipment suggests that T P Nails invests in modern and up-to-date tools, which can enhance the overall quality of the services provided.
6. Sterile environment: The comment about T P Nails maintaining a sterile environment for their craft can be seen as a strength. A clean and hygienic environment is crucial for any salon or spa, as it ensures the safety and well-being of customers. This can help attract customers who prioritize cleanliness and good hygiene practices.
7. Reasonable prices: The same customer who praises the spa and staff also mentions reasonable prices. This indicates that T P Nails offers competitive pricing, which can be appealing to potential customers who are budget-conscious.
Weaknesses:
1. Painful and uncomfortable experience: One negative comment mentions a painful and uncomfortable experience during a nail service at T P Nails. This can be seen as a weakness as it indicates a lack of attention to customer comfort and satisfaction.
2. Poor quality service: The customer who had a yellow gel manicure that peeled off after a day and resulted in a broken nail expresses dissatisfaction with the quality of the service. This suggests a weakness in the application technique and the nail products used, as they did not meet the customer's expectations.
3. Inadequate application technique: Another comment highlights an issue with a dip manicure where the employee did not use a clear dip on top to protect the nails. This resulted in chipping after a day, indicating a weakness in the application technique and attention to detail.
4. High prices and inconvenient payment options: A negative comment mentions that T P Nails is comparatively expensive and also gave the customer a hard time when paying with a credit card. This implies a weakness in pricing strategy and customer service, as customers may be deterred by high prices and inconvenient payment options.
5. Non-responsive to customer concerns: One customer expresses disappointment with the owner's rude behavior and lack of assistance when they wanted a different color gel applied. This suggests a weakness in customer service and responsiveness to customer concerns.
6. Decline in service quality: A long-time customer mentions a decline in the quality of the gel French tip manicure service and the owner blaming them for discoloration. This implies a weakness in consistency and quality control.
7. Inefficient and rushed service: A negative review mentions a quick pedicure that was completed in less than 20 minutes, suggesting a rushed and inadequate service. This indicates a weakness in customer experience and attention to detail.
In conclusion, T P Nails has several strengths, including affordable prices, lasting results, fast service, pleasant staff, a beautiful spa, new equipment, and a sterile environment. However, there are weaknesses that need to be addressed, such as painful and uncomfortable experiences, poor quality service, inadequate application techniques, high prices, inconvenient payment options, non-responsive customer service, decline in service quality, and rushed service. Addressing these weaknesses can help T P Nails improve customer satisfaction and attract more loyal clients.
Best TL Reviews
I have a wonderful time each time I've come they have pleased me with the outcome of my nails each time very reasonably priced. They last a long time fast friendly place
I have never had such a painful and uncomfortable time getting my nails done. i loved this yellow gel manicure but it literally lasted for a day and started literally peeling and then i noticed my nail hurt and and they literally ripped or broke my nail
Had a dip manicure done by a young girl here yesterday.. First I have always paid $40 everywhere I've gone for a dip polish change. It cost $50 here. She didn't use the clear dip on top to protect the nails she just put on 2 coats of polish. It's been one day and the nail has chipped because of this. Normally dip nails don't chip at all and last a month. I won't be returning. Also, they require you to wear a mask still...
aka MIA nails.
Beautiful spa. Very pleasant staff. All new equipment. Sterile environment for their craft. Very very pleased with my service. Reasonable prices.
Took forever and ended up with a thick bumpy dip powder. She used gel top coat which I’ve never had anyone do before. Can’t even say how long it would have lasted because it was so awful looking I had to go somewhere else to have it redone. Also the most expensive place I’ve been to and gave me a hard time when I tried to pay with a credit card. They wanted Venmo which I found to be super sketchy.
I have been coming here since they opened.
The last 3 times I got a gel French tip manicure my nails have turned yellow brown in a matter of 2-3 days.
I went in today to have a different color gel applied because I did not want French tips again.
I expected them to do it for me in good faith.
She wanted me to pay for full gels again. I just got these 2-3 days ago.
The owner was very rude. She blamed me for the discoloration.
This never happened before they changed gel brands.
I will never go here again and I will tell everyone I know.
Doesn't even deserve one star. Took my sister in for a pedicure for her birthday. We walked in at 11:07 and and she was done by 11:24. For $25?? Are you kidding me. I have gone there for the past couple years in and off. They used to be good but I think that they now feel better than they truly are. Too much money they have made has affected their ability to offer a quality service any more. Avoid this place at all costs. There is plenty of competition for your money. Go to people who at a minimum treat you
Wow. I just the other reviews AFTER I posted mine and it appears I am not the only one who feels this way. Go out of business if you don't care about your clients !!!!
I got my first pedicure! It was relaxing but didn't get half the things I paid for (my calluses removed) and as I left, a lady came in, that had a pedicure done the day before, with scraps and cuts all over the tops of her feet (she was have calluses removed). I apparently escaped with the skin still in tack. Thankful they didn't do it but mad that I paid for it.
T P Nails Info
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Today
Opening Hours
Monday | 10:00 AM - 08:00 PM |
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Tuesday | 10:00 AM - 08:00 PM |
Wednesday | 10:00 AM - 08:00 PM |
Thursday | 10:00 AM - 08:00 PM |
Friday | 10:00 AM - 08:00 PM |
Saturday | 10:00 AM - 06:00 PM |
Sunday | Closed |
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