Quick Facts About Nail Perfect
Nail Perfect place has received both positive and negative comments from customers. In order to analyze the strengths and weaknesses of the salon, we will examine each comment and identify common themes.
Strengths:
1. Fair Pricing: One customer mentioned that they received an "amazing job at a fair price." This suggests that Nail Perfect place offers competitive pricing, which can be attractive to customers who are looking for affordable nail services.
2. Attention to detail: Another customer mentioned that the specific nail technician they saw had great attention to detail. This implies that Nail Perfect place employs skilled technicians who focus on providing high-quality results.
3. Positive customer experience: One customer expressed gratitude towards the nail technicians, emphasizing that their nails had "never looked better." This indicates that some customers have had positive experiences with the salon, suggesting that the staff may be friendly and welcoming.
Weaknesses:
1. Poor service quality: Several customers raised concerns about the quality of the service they received. Complaints included the use of improper techniques during acrylic nail removal, painful treatment, and nails popping off easily. These comments indicate a lack of attention to customer satisfaction and suggest that the salon may not prioritize providing a high-quality service.
2. Rude and unprofessional behavior: Multiple customers mentioned that the nail technicians were rude or unprofessional. They described incidents such as being spoken to with irritation, being rushed, and feeling neglected. This type of behavior can negatively impact the overall customer experience and may discourage repeat visits.
3. Lack of customer care: Some customers complained about the lack of care given to their nails. They mentioned issues such as nails breaking and splitting easily, which suggests that proper techniques and care were not utilized during the nail application process. This indicates a lack of attention to detail and a potential lack of training or expertise among the staff.
4. Poor customer service: One customer mentioned that they attempted to seek a refund but were hung up on and had their subsequent calls ignored. This type of behavior demonstrates a lack of professionalism and customer care, further illustrating potential weaknesses in the salon's management.
5. Inconsistent service: One customer noted that their nail shape was inconsistent, suggesting a lack of consistency in the quality of service provided. This can be a red flag for potential customers who value consistency and reliability in their nail treatments.
In conclusion, Nail Perfect place has both strengths and weaknesses. It offers fair pricing and some customers have had positive experiences, particularly when it comes to attention to detail. However, several customers have raised concerns about poor service quality, rude behavior from staff, lack of customer care, and inconsistent service. These weaknesses suggest a need for improvement in customer service and quality control within the salon. By addressing these weaknesses, Nail Perfect place could enhance its reputation and provide a better experience for its customers.
Best TL Reviews
Lleve a mi hija y el trabajo q le icieron no me gusto el hombre q le iso las uñas le maltrato mucho los dedos por fuera de la cutícula y auq ella le dijo el no iso nada y le jalaba las manos o se la eventaba cuando según le terminava algo las uñas están bien pero si le maltrato la piel 2 días le dolieron sus dedos gracias al hombre manicurista q será q es racismo ono se porq se porto así y todavía cobraron $90
I would give 0 stars. Went to take off my acrylics and the man peeled my nails off without any type of preparation (didn’t use acetone to loosen up the acrylic first). I didn’t not feel that they cared about my satisfaction at all, just doing it fast in order to get me out the door. Not only was it painful, the man broke most of my natural nails and I still had residue when I got home. Could’ve done better myself at home.
Im not what the name of the nail tech was but she did an amazing job at a fair price ????????
Sam is the best tech I have ever been too, attention to detail is on point .
Got my nails done two weeks ago and they are popping off one by one. The nail tech was rushing because she had alot of customers and was not gluing my nails in securely. While she was trying to apply nails other nails were falling off. It was a waste of money even all the shapes of my nails were all different shapes. Save your money and go somewhere else. Only got 2 stars cause my feet was done ok.
I came here a week ago. The VERY NEXT DAY AFTER I GOT AN ACRYLIC ULL SET, ONE OF MY NAILS ALREADY BROKE OFF ! And ever since then my nails just kept breaking with just simple everyday tasks. 2 out of 5 of my broken nails actually split my real nail in half!!! I was pulling my pants up and my right pointer finger nail split in half and then JUST NOW my pinky finger split in half with just putting a blanket on my bed... HOW?!
When getting my nails done in the first place, the guy was just so rude to me. I asked if he had a gold nail polish and he said “I don’t know go look on the shelf....” like what?? And then he just kept yanking my hands and fingers . He did them SUPER THIN. When I asked where a towel after I washed my hands , he sounded so irritated and said “Here...Here! Come. Hurry now!”
$30... $30...... smh $30!!! for 5 broken off nails and 2 of my real nails split in half. I called to get a refund but the lady hung up on me and now the damn store won’t answer my calls.
Sooo amazing!! Same and Jane are the BEST???? My nails have never looked better!!!! EDIT: Once again Same and Jane, THANKYOU????????❤️
DON'T GO HERE!!! The lady who did my feet rushed through it, the lady next to me started before I did and I finished before her. She barely cleaned my feet, I had to tell her to file my nails and had to ask her to put top coat. She didn't even care that I was unhappy with my service. Never going back there. I was so mad I didn't even see she left polish around my toes. NEVER AGAIN!!!!
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Nail Perfect Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 08:00 PM |
|---|---|
| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 09:00 AM - 08:00 PM |
| Sunday | 02:00 AM - 06:00 PM |
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