De Paris Nails

+1 651-451-0693

1201 S Robert St # 7, West St Paul, MN 55118 United States of America

Open Today: -

Quick Facts About De Paris Nails

De Paris Nails has received a mix of positive and negative comments, indicating that the salon has both strengths and weaknesses. Below, I will evaluate these comments to provide a detailed analysis of De Paris Nails' strengths and weaknesses.

Strengths: 1. Excellent customer service: Multiple customers mentioned the kindness and dedication of the staff, emphasizing that they took extra time to ensure a perfect result. This shows that the salon values customer satisfaction and strives to provide a positive experience.

2. Wide variety of colors and specialty nail effects: One customer was impressed by the salon's extensive collection of colors and cool specialty nail effect supplies. This demonstrates that De Paris Nails offers a diverse range of options, allowing customers to explore different styles and designs.

3. Nice remodeling and ambiance: Another customer complimented the salon's recent remodeling, stating that the place looks really nice. This suggests that De Paris Nails invests in maintaining a pleasant and visually appealing environment for its customers.

4. Experienced and talented nail technician: A loyal customer mentioned how Nancy, the owner, has been doing her nails for years without any mistakes. This highlights the skill and professionalism of De Paris Nails' staff, instilling trust and loyalty among their customers.

5. Affordable prices: According to one customer, the prices at De Paris Nails are great. Affordability is an attractive feature that can help attract new customers and retain existing ones.

6. Flexibility for special occasions: A customer shared how De Paris Nails hosted her bridal nail party after working hours, providing additional perks such as discounted prices and a nail gift bag. This demonstrates that the salon is willing to go above and beyond to accommodate special occasions, creating a memorable experience for customers.

Weaknesses: 1. Inconsistent quality: Despite the positive comments, one customer expressed disappointment with their experience, stating that their nails came out crooked and sloppy. This suggests that the salon may lack consistency in delivering high-quality services, potentially leading to inconsistent customer satisfaction.

2. Careless service: Another dissatisfied customer complained about careless service, mentioning that their nails were uneven and workers seemed annoyed when asked for fixes. This indicates a lack of attention to detail and a dismissive attitude towards customer concerns, which can negatively impact the salon's reputation.

3. Lack of cleanliness and hygiene: A customer highlighted issues with cleanliness, stating that there were flies flying around and the nail shop was not very clean. This is a significant weakness as cleanliness is an essential aspect of any salon, and neglecting hygiene standards can drive customers away.

4. Unprofessional behavior: One customer observed employees eating dinner and watching TV while providing services, indicating a lack of professionalism. Additionally, another customer mentioned a nail technician laughing and talking to herself, creating an unpleasant atmosphere. This suggests a lack of professionalism and customer-focused behavior within the salon.

In conclusion, De Paris Nails possesses strengths such as excellent customer service, a wide variety of colors and specialty nail effects, a nice ambiance, experienced staff, affordable prices, and flexibility for special occasions. However, the salon also struggles with inconsistent quality, careless service, a lack of cleanliness and hygiene, and unprofessional behavior. Addressing these weaknesses through training, improving cleanliness standards, and reinforcing professionalism could help De Paris Nails enhance its reputation and overall customer satisfaction.

Best TL Reviews

How can this salon get such low ratings!!!I love the service here, the staff were kind and took extra time to make sure my nails are even and perfect.

I cant believe they hair low reviews. They just remodeled so its really nice in there. They have all the best colors. They have so much cool specialty nail effect supplies.

I got the HOT STONE PEDICURE it was really nice.

They had so much cool stuff I couldnt even decide what to get but I end up getting some really cool marble nails.

I'm pretty picky but I have no complaints.

Do not get your nails done here extremely careless, my nails came out upward, crooked and just sloppy. N over priced.

Nancy is Absolutely AMAZING!!! 10 years going there and never messes up???? likes to do challenges too.

It was a quick, no-frills experience. No other customers were present and the other employees came and sat in the massage chairs to eat their dinner and watch TV. There wasn't any massage and no upgrades were offered. My toenails looked nice when he finished with them. I think the employees may have forgotten about me after they set me up to dry. Quite some some time passed; I wanted to leave but hadn't paid yet and no one was around.

Workers are not very talkative and a bit rude. Seem to do nails quickly instead of taking their time. Lady who did my nails kept laughing to herself and talking to herself. Not pleased and a very unpleasant experience. Don't waste your money here. Nails were very uneven and workers got annoyed when asked to be fixed or redone. Overall the nail shop itself had flys flying all around and not very clean.

I absolutely LOVE THEM!! I have known Nancy and her husband before they relocated to this shop (for about 8 yrs total). She has done my nails for many different birthday, baby shower, occasions. They also hosted my Bridal nail party in 2017 (at other location- but they also can do it at current location). It was held after working hours, they closed shop just for us! I got a discount on my nails and "a nail gift bag" (we could also bring our own 'drinks' and food). EXTREMELY NICE, AND VERY PROFESSIONAL! They take their time, and the nails look wonderful! I don't go ANYWHERE ELSE! #LoyalCustomer

This shop was recently bought out by Nancy and Tam. I have been going to Nancy since I met her as her last shop. They are awesome! Their prices are great and the work they do is great. I get my nails done every two weeks and have been doing gel polish for years. I have my co workers who now drive to this shop every other week like I do. I wouldn't go anywhere else!!

-Monica