Quick Facts About TONY BLACK BARBER/SALON
TONY BLACK BARBER/SALON, based on the comments provided, has both strengths and weaknesses. In this analysis, we will examine these aspects in detail to get a comprehensive understanding of the business.
Starting with the strengths, it is evident from several comments that the barbers at TONY BLACK BARBER/SALON are highly skilled and provide excellent haircuts. Customers have praised their attention to detail and the quality of their work. This indicates that TONY BLACK BARBER/SALON has barbers who are competent in their craft and can provide satisfactory results to their clients. Additionally, the barbers are known to be patient, especially with children and individuals with specific needs, such as autism. This patience and understanding contribute to creating a comfortable and inclusive environment for all customers.
Another strength highlighted in the comments is the professionalism of the barbers. Customers have mentioned that the staff is attentive, patient, and provides great services. This professionalism is crucial in a barbershop as it helps to build trust and loyalty among customers. Moreover, the barbers go the extra mile by providing their personal contact information, offering a personalized touch and enhancing the customer's experience.
The comment mentioning high ratings suggests that TONY BLACK BARBER/SALON has received positive feedback from other customers. Positive online ratings and reviews can have a significant impact on the reputation of the business and attract more customers. This indicates that TONY BLACK BARBER/SALON has been successful in delivering satisfactory services to a considerable number of clients.
Moving on to the weaknesses, there are a few complaints about the availability and communication of TONY BLACK BARBER/SALON. One customer mentioned facing difficulties reaching them through phone calls. Although it is unclear why the phone lines were constantly busy, this issue can be off-putting for potential customers who may want to schedule an appointment or inquire about services. Similarly, another customer mentioned arriving during the stated operating hours only to find the door locked, indicating a discrepancy between the business's stated hours of operation and its actual availability. These inconsistencies in availability and communication can frustrate customers and adversely impact their overall experience.
Furthermore, one comment mentions being left waiting in the barbershop while the barbers had already left for the day. This indicates poor customer service and a lack of consideration for the customers' time and comfort. Leaving a customer seated in the waiting area without any assistance or information is unacceptable and can result in dissatisfaction and negative word-of-mouth.
To summarize, TONY BLACK BARBER/SALON has several strengths, including skilled and attentive barbers, professional services, positive online ratings, and a personalized touch. However, it also has some weaknesses, such as availability issues and poor communication, as well as instances of inadequate customer service. To address these weaknesses, the business should focus on improving their availability, communication channels, and customer service practices to ensure a more consistent and satisfactory experience for all their customers.
Best TL Reviews
So I first called 3 times, busy signal each time. Then I said I'll see if I can walk in. Rode by, the door said walk ins welcomed. They close at 7 ,I came by at 4. Door is locked. Explain this to me, how did u get such a high rating? Oh, those are for the cuts and not for being open at the times the door and the website states.
God bless, if we could just few more business owners to say come see me! I can help you earn money legally, morally acceptable, and no streets involved! No robbing, stealing, or murdering others to get a dollar or a reputation! God bless you my brother!
Scooter and the other barbers will get you looking like a movie star, they give an A-1 cut every time, they really pay attention to the fine details of cutting hair!
Always a great cut. My son is Autistic so haircuts can be a but hair-raising but the barbers are patient with him, especially Ced.
Great services. Very patient with the hair cuts and professional. Never been disappointed.
I got a cut and shave every Tuesday! Looking for a barber, go. Heck him out! I highly recommend him!
You won't be dissatisfied with your cut, barbers also give cards with their numbers so you can personally call.
No one bothered to assist me. Barbers left for the day while I was still seated in waiting area
TONY BLACK BARBER/SALON Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended