Gotcha Nail Spa

+1 760-991-6688

11336 Bartlett Ave # 5, Adelanto, CA 92301 United States of America

Open Today: -

Quick Facts About Gotcha Nail Spa

Gotcha Nail Spa has received a range of positive and negative comments from customers. In order to evaluate the strengths and weaknesses of the salon, these comments will be analyzed and discussed in detail.

Starting with the strengths, many customers praise the salon for their skills in pedicures and acrylic nails. One customer comments that they do the best pedicures and are particularly adept at fixing ingrown nails. This indicates that the salon staff have the knowledge and expertise to properly address common foot and nail issues that customers may have. Additionally, another customer mentions that their acrylic nails last longer at Gotcha Nail Spa compared to other salons they have visited. This suggests that the salon uses high-quality products and techniques, resulting in better durability.

Another strength highlighted by customers is the excellent customer service provided by the husband and wife duo who run the salon. One customer shares a positive experience where they called late in the evening and the salon was willing to wait for them and their mom. This reflects a willingness to accommodate customers and go the extra mile to provide a good experience. Additionally, another customer mentions that the husband did a better job shaping their nails than a previous nail shop, indicating a high level of skill and attention to detail.

The affordability of the salon is also mentioned as a strength. A customer mentions paying $50 for two fills with gel, which they considered to be a reasonable price given the area. This shows that Gotcha Nail Spa provides competitive pricing, making their services accessible to a wide range of customers.

The fast service at Gotcha Nail Spa is also praised by some customers. One individual mentions that the couple works quickly and efficiently, allowing customers to get their desired services done promptly. This suggests that the salon can handle a high volume of customers without compromising on quality.

Moving on to weaknesses, one recurring complaint from customers is about the nail technician who does the nails being rough and rude. One customer specifically mentions not liking how their nails have turned out in recent visits, attributing it to the rudeness and roughness of the technician. This indicates a lack of consistent quality and professionalism in the nail services provided by this particular staff member.

Another weakness mentioned by a customer is a poor manicure experience. They state that they didn't receive a proper manicure, just a basic filing before the application of gel. Furthermore, the customer adds that the gel was left with bumps and not clean, indicating a lack of attention to detail and quality control. This highlights a potential inconsistency in service quality within the salon.

In conclusion, Gotcha Nail Spa has several strengths that can be drawn from customer comments. These include their expertise in pedicures and acrylic nails, excellent customer service, affordability, and efficient service. However, there are also areas that need improvement, such as addressing the reported rudeness and roughness of the nail technician and maintaining consistency in the quality of manicures. By addressing these weaknesses, Gotcha Nail Spa can further enhance its strengths and provide an even better experience for its customers.

Best TL Reviews

They do the best pedicures she’s very good at fixing ingrowns and my acrylics last longer than anywhere else I’ve gone I’m always pleased with them.

I called around 5:30 and they said they where closing early for the night but were willing to wait for me and my mom which was nice. The husband and wife duo that run this place are the sweetest. The husband did my fill and he honestly left the shape better than the original nail shop I had gone too! Paid $50 for both fills with gel. Yes they do ask to pay in advance before service but given the area I don’t blame them.

Fast and sweet couple. The husband did a beautiful coffin shape pink and white ombre on my nails and I am so happy with how they turned out. I definitely recommend if you are in the area.

I have been a customer since 2016 and then slowed down mid 2019. Started back Dec 2020. Still a great place to go for nails, feet, and wax. The best place in my opinion. They are very nice and good prices. Go when they open and get what you want done. They do get very busy fast!!!

Friendly people...Quality work.Massage chairs very relaxing.

I have gave this place a few tries, I love Ann she does a amazing job in pedicures - the man that does the nails is so rude, he is rough- I just don’t like how my nails have turned out the last few times overall really humble place

Always professional and have going to them for 4 years since I've moved to the high desert. Never a complaint.

Worst Manicure.. didn't even get a manicure they just filed them and started putting the gel on and they left it with bumps and not clean