Star Nails

+1 763-689-5722

1870 2nd Ave SE # 160, Cambridge, MN 55008 United States of America

Open Today: -

Quick Facts About Star Nails

Star Nails is a nail salon that has received a mix of positive and negative feedback from customers. In order to assess the strengths and weaknesses of the salon, we will analyze the comments provided.

One of the strengths mentioned by multiple customers is the great service provided at Star Nails. One customer mentioned that they have been to the salon multiple times and have always had a great experience. They highlight the attention to detail and the fact that the technician takes their time to ensure the customer's satisfaction. This positive feedback shows that Star Nails is capable of providing high-quality service.

Another strength of Star Nails is their ability to accommodate customers without appointments. One customer mentioned being able to get a walk-in appointment without any hassle, indicating that the salon is efficient in managing their schedule. This flexibility in scheduling could be seen as an advantage for customers who prefer spontaneity or have unexpected nail care needs.

Fair pricing is another strength of Star Nails that was mentioned by a customer. According to the comment, the salon offers reasonably priced services. This could be seen as a positive aspect for customers who are budget-conscious and looking for quality nail care without breaking the bank.

Star Nails also received compliments for their variety of color options. One customer mentioned that the salon has very pretty colors available. This suggests that the salon has a wide range of nail polish choices, offering customers the opportunity to find a color that suits their preferences. This variety can be seen as a strength for customers who value a wide selection of options.

However, several weaknesses were also pointed out by customers. One recurring complaint is the rushed service and poor quality of work. A customer mentioned that their pedicure and fill were done hastily, resulting in a subpar result. The customer noticed that their pedicure only lasted 18 minutes, which is significantly shorter than the average time for that service. Additionally, the customer mentioned that their toe nails were polished poorly and not clipped straight. This suggests that the technicians at Star Nails may prioritize speed over quality, negatively impacting the overall experience for customers.

Another significant weakness of Star Nails is the lack of professionalism displayed by the staff. One customer mentioned that the nail technician was on her phone throughout the entire pedicure service. This behavior is unprofessional and indicates a lack of respect for the customer's time and experience. Additionally, the same customer mentioned that their client's fake nails were all different shapes and sizes, which suggests a lack of attention to detail and precision. The overall ambiance of the salon was also commented upon, with one customer mentioning it as "boring" and the absence of music until an hour after their arrival. These observations indicate a lack of effort in creating a pleasant and relaxing environment for the customers.

Another weakness mentioned by a customer is the inability of the gel manicures to last for more than a week. The customer mentioned that the tips of their nails started to chip and peel after just one week, which is unusual and disappointing for them. This suggests that the salon may not have the necessary expertise or quality products to provide long-lasting gel manicures.

One other weakness mentioned by a customer is the poor customer service. They mentioned that the staff at Star Nails were rude to their daughter and refused to put any design on her nails, citing that it was too close to closing time. This behavior is unacceptable and indicates a lack of customer-centric values at the salon.

In conclusion, Star Nails has certain strengths such as great service, a variety of colors, fair pricing, and flexibility in scheduling. However, there are also notable weaknesses including rushed services, poor quality of work, lack of professionalism, inability to provide long-lasting gel manicures, and poor customer service.

Best TL Reviews

I have been here 4 times now and the service is always great! I have been to a lot of nail places to find the right pedicure for me. I finally found it! She always takes her time and really gets my feet feeling baby soft. I definitely recommend coming here!

I definitely don’t recommend this place. I got a fill and a pedicure, and I had both services done in an hour. It was rushed, and not enjoyable. My entire pedicure lasted about 18 minutes and my toe nails were polished horribly. My toe nails aren’t clipped straight at all. My finger nails don’t look as bad, but they still aren’t great looking.

Got us in right away with no appointment. Fair pricing and very patient. Good place to get acrylics (especially for the first time lol)

Not super good, I went with my client as the nail technician sat on her phone the entire time while giving her a pedicure. She missed a bunch of spots on her toes with the polish. My client also got a fake nails on her hands and her nails are all different shapes they are not the same sizes. Very pretty colors I will give them that. But overall the salon was boring and they didn't play any music until about a hour after we were there.

Recently moved to the area and have been getting my nails done for the last 12 years. I have tried this salon 3 times for gel manicures and each time the tips start to chip and peel after 1 week. They can get you in quick but the gel doesn't last and I've never had this happen before. Very disappointing since there aren't many options in this area.

My friend and I got our nails done and they took there time on her nails but they didn’t with mine hers took id say around 20 mins mine was less then 5 and mine are starting to peal

Took my daughter here they were very rude to her and wouldn't put any design on her nails cuz they said it was too close to closing. Why would u take an appointment to have nails done and then refuse to color? Worst nail salon I've ever been to.

I had my nails done at a different salon. They were hideous!! I decided to wait until I needed a fill to try somewhere different. My daughter has been to Star and suggested we try it. I went with a short coffin shape with ombre. They are absolutely gorgeous! The owner was the one who performed my service and she is a true artist. Star Nails is my new place!!