ROYAL NAILS & SPA

+1 412-564-5403

1597 Washington Pike Suite A50, Bridgeville, PA 15017 United States of America

Open Today: -

Quick Facts About ROYAL NAILS & SPA

ROYAL NAILS & SPA is a nail salon that has received mixed feedback from customers. While there are positive comments about the cleanliness, professionalism, and quality of service, there are also complaints about pricing, lack of clarity, and issues with the final results.

One of the strengths of ROYAL NAILS & SPA, as mentioned by multiple customers, is the cleanliness of the salon. The whole place is described as bright and clean, creating an inviting atmosphere upon entering. This contributes to a pleasant experience for customers and helps them feel comfortable during their visit.

Another strength mentioned is the professionalism of the staff. Customers appreciate the skill and expertise of the technicians, specifically mentioning Anthony and Jenna. They note that the technicians are gentle, efficient, and take the time to ensure a great result. This professionalism contributes to a positive experience for customers and enhances their overall satisfaction with the salon.

The salon is also commended for its ability to accommodate customers and fit them into the schedule, even for last-minute appointments. This flexibility in scheduling is appreciated, as it allows customers to receive services without having to wait for a long time or plan far in advance.

Customers also mention the longevity of their nails after visiting ROYAL NAILS & SPA. They note that their nails last for a significant amount of time, even for those who work with their hands all day. This speaks to the quality of the products and techniques used by the salon, as well as the expertise of the technicians.

However, there are several weaknesses mentioned in the comments as well. Some customers express dissatisfaction with the pricing, mentioning that they were charged differently than what was quoted or surprised with unexpected additional charges. This lack of clarity and transparency about pricing is seen as a weakness, as customers believe they should be informed about the costs of the services upfront to avoid any surprises.

Another weakness mentioned by a customer is the durability of the gel nail polish. One customer states that the polish came off completely after only one week, leading them to remove all of the polish. This suggests that there may be issues with the quality or application of the gel polish, which can be a drawback for customers looking for long-lasting results.

Additionally, there are complaints about specific technicians at the salon. One customer mentions that a technician burned their finger with an electric nail filer due to rushing and lack of attention. Another customer states that their nails were not finished according to their detailed request, and that the technician did not clean up their cuticles or file underneath the nails properly. These complaints indicate a lack of attention to detail and thoroughness by some of the technicians, which can negatively impact the overall experience for customers.

Lastly, one customer mentions that the salon does not have their hours posted anywhere, which can be inconvenient for customers who want to know when they are open or closed without having to call. This lack of readily available information can be seen as a weakness, as it can be time-consuming and inconvenient for customers to constantly have to guess or inquire about the salon's hours.

In conclusion, ROYAL NAILS & SPA has strengths in terms of cleanliness, professionalism, and the ability to accommodate last-minute appointments. However, there are weaknesses related to pricing transparency, durability of gel polish, attention to detail by certain technicians, and lack of readily available information about operating hours. These strengths and weaknesses should be taken into consideration by potential customers when deciding whether to visit the salon.

Best TL Reviews

My husband and I came here to get our nails done before our wedding. The salon came highly recommended by both my Maid of Honor and Step-Mother and it did not disappoint. The whole place is bright and clean- very inviting when you first enter.

I had my nails done by Anthony, the owner. He removed the dip polish that I had on my fingers and then gave me almond tips and acrylic on my fingers and painted my toes to match (I didn't get a full pedicure because I have very sensitive feet). He was professional and gentle the whole time. It was a great experience!

I had a specific request for the design on my fingers and at that point Anthony turned me over to one of the techs who did a very impressive job on free-handing the delicate leaves you see in the photo. She was super quick and efficient and I was awestruck at how wonderful they looked.

The same female tech did my husband's manicure. I believe her name was Jenna, but to be honest, I am not certain, so apologies if I got that wrong. My husband had never had his nails done before and we were both very happy with the result. He works in the medical field, so his hands are not always in great shape and we wanted to get them cleaned up and shaped nicely before the wedding. They looked great and his hands were wonderfully soft.

Would definitely recommend this salon to all and will be coming back in the future!!

This was my first visit here and I liked the atmosphere. However, I paid a different price from what I was quoted and I have a deep file cut on my finger from where he tried to file my nails to make my “man nails” as he called them appear thinner. The gel is uneven, but the color and shape is exactly as I wanted. Overall happy with my experience, just a few things that could be better.

They are always so kind and welcoming! My nails last forever and I work with my hands all day. Super kind doing my 5 year olds nails and they always look fantastic!

I am unhappy today because they were not clear enough at the beginning about the pricing and at the end they surprised me with extra charge that no one told me about when I came in, they have to be crystal clear about how much each service cost and how much is the expected total before the work start.

Update: my gel nail polish came off completely after only 1 week in couple of my fingers which made me remove all of them. So, I paid $70 for just 1 week nail polish.

So, they’re nice inside. However the one guy who sits in the front burnt my finger with the electric nail filer because he wasn’t paying attention and rushing through to get to someone else. I had a detailed photo of the nails I wanted and even tho he had the picture pulled up in front of me and I verbally explained what I wanted as well. He finished my nails without the jewels and then acted like he had no idea that I wanted them. Then he glues them on after and 2 days later 3 of them fall off. He didn’t clean up my cuticles either and he also didn’t file underneath the nails so they’re think and uneven. The only thing I like about the nails is he picked the exact colors like in the picture.

They’re okay. Don’t recommend for the price.

I have had a pedicure here though and I did enjoy that a lot.

I have natural long nails that I put dip over to make them strong and not break. They did a phenomenal job very thin beautiful the best shape. Also the BEST pedicure I've had since I moved to the area a year ago!!

Highly highly highly recommend!

One negative is they don't have their hours posted anywhere it's great to know what time they're open and close without me constantly guessing or having to call

Called to book an appointment day-of, they fit me in with no issues. Which I love because I can't always schedule a week in advance. Helen did my nails for me. She took great care in making sure the shape was well done. Everything was nice and clean, the employees were nice and friendly. Plenty of color options. I had a full set done with cat eye gel for $70. If you would like to leave a tip, be sure to bring cash or if you have venmo they accept that for tips as well. The payment for the services can be done on a card. Overall really happy with my nails and will be back for a fill in a few weeks ????

They squeezed me and my 9 year old daughter in for my birthday and the guy not sure his name took his time doing my nails which I appreciated. They all was very welcoming and mine and my daughters nails look beautiful ????. The place was clean and pretty