Quick Facts About ????MAHALO NAILS SPA
Based on the comments provided, there are several strengths and weaknesses that can be identified about Mahalo Nails Spa.
Strengths:
1. Quality Service: Many customers praised the service they received at Mahalo Nails Spa. Multiple comments mentioned that the service was done perfectly and that the nail technicians did a great job.
2. Cleanliness: Several reviewers mentioned that the salon was clean and had a nice atmosphere. This is an important factor for customers as it contributes to their overall experience.
3. Friendly Staff: Multiple comments highlighted the friendly and helpful nature of the staff at Mahalo Nails Spa. Customers appreciated that the staff members were approachable and answered any questions they had.
4. Customer Service: One comment mentioned that the salon reached out to the customer and fixed their issues for free. This indicates that Mahalo Nails Spa values customer satisfaction and is willing to go the extra mile to address any concerns.
Weaknesses:
1. Inconsistent Results: One customer expressed dissatisfaction with the service they received. They mentioned that despite repeatedly asking for corrections, their issues were not resolved and the situation worsened. This indicates a potential weakness in the salon's ability to consistently deliver the desired results.
2. Long Wait Times: One customer mentioned that they had to wait for about 45 minutes past their scheduled appointment time. This suggests a weakness in the salon's scheduling or time management, which can be frustrating for customers.
3. Pricing: One customer mentioned that they paid a high price for their services but were not completely satisfied with the outcome. They specifically mentioned messy cuticles and nails that looked like they might lift. This suggests a weakness in the ability of the salon to justify the price through the quality of their work.
In summary, Mahalo Nails Spa has strengths in terms of quality service, cleanliness, friendly staff, and customer service. However, there are weaknesses related to inconsistent results, long wait times, and potential pricing issues. It is important for the salon to address these weaknesses in order to maintain and improve customer satisfaction.
Best TL Reviews
My pedicure was amazing 100/10! My rating is based solely off of my set I asked for a simple black French tip almond set. I asked several times for her to fix the issues I had and she jus making it worse. Extremely unhappy 2/10
Updated review: got contacted and they fixed my issues for free! Even added designs to all my fingers! Great customer service and satisfied with the new results! Thank you????
I really recommend this place. Clean and quiet. But most importantly the service was done perfectly. I usually go to one place at Lakewood Blvd. but am definitely go here. Thank you Mimi for the job well done. I highly recommend you and the place.
Luv experience today was a Valentine pedicure Special with rose petals in the water for the Soa type Pedicure. It felt wonderful & very relaxing with the lemon foot scrub, waxing of my feet, etc. I will definitely return for other services.
1st time at this nail salon, walk-in. The nail techs were very welcoming. I had a very good experience having my nails done > gel, mani, pedi. Lili and Yvonne did a great job. Bought gift certificate to treat my sister. Will definitely come back.
I love love love this shop.. the service is always amazing.. today I brought my bf in to get a pedicure and he loved it as well.. Lorie and Yvonne are great at pedicures
Staff is super friendly and so helpful when you have questions. Place is really cleans and they let you do karaoke if you ask! Definitely coming back.
I made an appointment for 10am and didn't get seen until almost 1045. I paid a total of $98 for a mani and Pedi with a fake nail on one toe, not including the tip I gave, for that much money I'm a bit upset that my cuticles look messy and that the nails already look like they're going to lift. Not the best experience. Everyone was nice at least.
Very clean. Nice atmosphere. Nail techs are friendly, efficient and do a good job.. They were very attentive to our needs.
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