Glitz Nails & Spa

+1 417-877-9999

454 E Battlefield Rd, Springfield, MO 65807 United States of America

Open Today: -

Quick Facts About Glitz Nails & Spa

Glitz Nails & Spa, based on the comments provided, has both strengths and weaknesses. In order to understand these, it is important to analyze each comment in detail.

Starting with the weaknesses, one customer expressed disappointment in the durability of the services provided. They mentioned that their nails fell off within 8 days of getting them done. This suggests a possible issue with the quality or technique used by the salon. Additionally, the customer mentioned that they have been trying to contact the salon but have not received a response, indicating a lack of communication and customer service.

Another customer had a similar experience, stating that multiple nails popped off within a few days of getting them done. This customer also expressed dissatisfaction with the curved shape of their nails, which they claimed did not happen at other salons. This suggests a possible lack of attention to detail or customization to the customer's preferences.

Furthermore, a customer mentioned that they have been trying to contact the salon for several days but the phone number provided is not working. This indicates a potential issue with the communication channels of the salon, which could result in frustrated customers and missed opportunities for bookings.

On the other hand, there are several strengths mentioned in the comments as well. One customer mentioned that the staff at Glitz Nails & Spa were able to accommodate their special needs due to a stroke, which affected the customer's ability to open their left hand. This demonstrates a willingness to work with customers and provide personalized services, ultimately leaving a positive impression.

Another customer highlighted the cleanliness of the establishment and praised the professionalism of the nail technician they had. This suggests that Glitz Nails & Spa prioritizes cleanliness and maintains a professional environment, which is important for customers' comfort and satisfaction.

Moreover, a customer commented on the fast service provided by the salon, even for walk-in clients. This indicates that Glitz Nails & Spa is efficient and able to accommodate customers in a timely manner, resulting in convenience for those with busy schedules.

Lastly, a customer mentioned having a positive experience with their elderly grandmother who has Alzheimer's. The staff at Glitz Nails & Spa treated her with compassion and respect, going above and beyond to make her feel comfortable and happy. This showcases their dedication to providing exceptional service to all customers, regardless of their circumstances.

In conclusion, Glitz Nails & Spa has both strengths and weaknesses. While they may prioritize cleanliness, be accommodating to special needs, and provide great customer service to certain individuals, there are concerns regarding the durability of the services provided as well as issues with communication and attention to detail. By addressing these weaknesses and building on their strengths, Glitz Nails & Spa can improve their overall reputation and customer satisfaction.

Best TL Reviews

I haven't had my nails 8 days and they all fell off. Not happy about it. I barely got to enjoy them and they all popped off on one. Waste of 45 dollars for nothing. Got them done on Sept 2 and 8 days later they all came off. I just want them redone at not charge.

I got shellac polish and a looks great I had a stroke and my left hand does not open on its own, they worked with me and was able to paint my nails , they were very nice, I will definitely go back

Got my nails done and in the first 3 days THREE of my nails have popped off and it is day #5 and my 4th nail has popped off and all I was doing was washing my face before bed... Never had this happen anywhere else. Been calling them for days now but keeps saying number is not working. Spent 200 on me and my 3 year old daughter and not at all satisfied. Also my nails are super curved downwards and I tried to explain to him my nails never did that anywhere else and he said it was my finger nail shape but anywhere I’ve ever went they never curved like that. I get my nails done regularly at another place but they were fully booked so went to glitz. Just not happy with my results and them popping off so quick especially because I paid SO MUCH. Have tried to call several times as well as messaging them on their page. No response.

They always work hard to get me in fast even with a walk in and the nails look amazing! Great quality and wonderful service

Very clean establishment. I had Kim.She was very sweet and professional and did exactly what I wanted. I had the gel manicure and pedicure. I don’t use acrylics. She did a very nice job. I was greeted when I first walked in by a different lady. I did not have an appointment but I was able to get right in. I will be back.

My nails have been beautiful but the first time I had 3 nails come off within the week and a half and went back and got them filled and replaced and it's been not even a week and I've already got one off again.....

Amazingly talented staff, I have taken my grandma three times now. She has Alzheimer's and is in her 80's, she doesn't get around easily and has a hard time understanding things, but they treated her like a queen! Very compassionate towards the elderly, and really was very respectful! Its nice to be able to relax and watch her smile everytime while I enjoy a glass of wine while being pampered!

It's difficult to find a good nail place when you move to a new city! Glitz is Amazing! They take their time. Very good massage with pedicure. I have not been disappointed! I've had a fill and pedicure and waxing. Definitely found my spot!