J & Santos Dominican Barber Shop

+1 706-229-3995

1207 N Glenwood Ave, Dalton, GA 30721 United States of America

Open Today: -

Quick Facts About J & Santos Dominican Barber Shop

Strengths:

1. Fast service: Several customers commented on the quick service they received, indicating that the barbers at J & Santos Dominican Barber Shop are efficient and can provide a haircut in a short amount of time.

2. Clean lines: One customer mentions that they received clean lines, suggesting that the barbers at J & Santos Dominican Barber Shop have good attention to detail and can provide precise cuts.

3. Friendly atmosphere: Multiple customers mentioned the pleasant atmosphere at the barber shop, indicating that the staff is welcoming and creates a positive environment for customers.

4. Quality haircuts: Many customers praised the quality of the haircuts they received, stating that they were satisfied with the results. This suggests that the barbers at J & Santos Dominican Barber Shop are skilled and capable of delivering good haircuts.

5. Repeat customers: Some customers mentioned that they will only go to J & Santos Dominican Barber Shop for their haircuts, indicating that they have built a loyal customer base.

6. Affordable prices: One customer mentioned that the prices at J & Santos Dominican Barber Shop are great, suggesting that they offer competitive prices for their services.

7. Professionalism: One customer mentioned that the barbers at J & Santos Dominican Barber Shop are professional, indicating that they conduct themselves in a manner that is appropriate and respectful towards customers.

Weaknesses:

1. Inconsistent service: One customer mentioned that their son's haircut experience was not satisfactory, as a large amount of hair fell off his scalp and the barber allegedly only used hair gel. This suggests that there may be inconsistencies in the quality of service provided by different barbers at the shop.

2. Poor customer service: One customer complained about being ignored for 25 minutes while waiting for a haircut. This indicates that there may be issues with the staff's attentiveness to customers and a lack of customer service skills.

3. Limited staff availability: The same customer mentioned that there were multiple barbers present but none of them helped them. This suggests that there may be a lack of coordination among the staff or that they may be understaffed, causing delays and inconvenience for customers.

4. Lack of diversity: The same customer mentioned feeling out of place and hopes that the barber shop strives to be more open-minded when dealing with customers. This suggests that there may be a lack of inclusivity or cultural sensitivity in the shop's approach, potentially alienating certain customers.

In conclusion, J & Santos Dominican Barber Shop has strengths in terms of fast service, clean lines, a friendly atmosphere, quality haircuts, loyal customers, affordable prices, and professionalism. However, there are weaknesses in terms of inconsistent service, poor customer service, limited staff availability, and a potential lack of diversity and inclusivity. Understanding and addressing these weaknesses can help the barber shop improve its overall customer experience.

Best TL Reviews

Took my son for a simple haircut this morning; the service was fast it took about 8 mins for a “full cut” that was the first red flag. However when my son was showering he began to scream as a large amount of hair fell off his scalp… it appears the Barber just cut his hair and slapped hair gel and called it a day!!! Would not recommend!!!

Guy did a great job. First time at this location. Gave me some clean lines.

Great place,give great haircuts would highly recommend

Only place I will get my hair cut! Great service and great price! Must try you won’t go anywhere else.

Took 2 of my boys here to get cuts for the beginning of school! We were greeted quickly and the atmosphere was so pleasant. Their hair cuts were so good. They seen 2 different barbers and both did a excellent job. Will go back.

Jose (third chair on the right when you walk in) is FANTASTIC! He is super friendly on top of being an outstanding barber. I’ve been to him twice now (my longtime barber that I had been going to moved away) and I plan to keep going back. I strongly suggest going to see him if you need a good haircut!

Went here last Monday and was completely ignored for the 25 mins I sit there. There’s what about 8 or more chair’s there, every chair had a barber and not one helped me. I sat there and one by one they finished and walked to the back. There was only three left by the time i got up and said something. I’ve heard about and seen they’re work and thought it be a great place for a trim!. Never have I felt more outta place just getting a haircut, or trying to, I’ll never go back and hope they strive to be more open minded when dealing with customer’s. Thankfully All Dolled Up just north of this place hooked me up

I’ve been cutting my hair myself for almost 20 years. I have tried different places over the years never been satisfied. I’ve been to this place twice they are outstanding very polite very professional great prices both times exceed my expectations. Definitely place I’m going to keep going!