Chic Nails

+1 410-638-7922

692 Baltimore Pike, Bel Air, MD 21014 United States of America

Open Today: -

Quick Facts About Chic Nails

Chic Nails has both strengths and weaknesses based on the comments provided. To analyze these, we will evaluate the salon's strengths first.

One strength mentioned by a long-term customer is that Chic Nails has the ability to meet customer expectations when it comes to unique nail shapes and color combinations. The customer mentioned that their requests have never been a problem and the nail technician has always delivered flawless results. This suggests that Chic Nails has skilled and creative professionals who can handle diverse requests.

Another strength highlighted in a positive comment is the salon's willingness to rectify any issues. The customer mentioned having a negative experience initially, but when they returned to get it fixed, the salon fixed the issue for free. This demonstrates that Chic Nails values customer satisfaction and is willing to make things right if a mistake occurs.

Furthermore, one customer mentioned that they had a pleasant experience with their eyebrow waxing. The customer praised the salon for doing an excellent job, indicating that the salon has expertise in other beauty services beyond just nails.

However, there are also several weaknesses that can be discerned from the comments about Chic Nails. One common complaint is the lack of customer service and professionalism towards clients. Multiple customers experienced rude behavior from the staff. One customer mentioned that the technician was dismissive when they requested a correction on their nails, suggesting a lack of courteousness and attentiveness to customer concerns. Another customer mentioned feeling rushed during the manicure process, indicating that the salon may prioritize speed over quality service.

There were also complaints about the quality of the services provided. Several customers mentioned issues with their nail services, such as cuts, chipping nails within a short period, and poor nail designs. These comments suggest that Chic Nails might have inconsistent quality standards and that their technicians may not provide the desired outcomes consistently.

Additionally, there were complaints about the cleanliness and hygiene of the salon. One customer mentioned a toe cuticle being cut, which raises concerns about sanitation practices. Another customer mentioned excess nail polish and wax left on their skin, indicating that attention to detail and cleanliness might be lacking.

Lastly, there were comments about pricing discrepancies and feeling overcharged for services. One customer mentioned being charged for a manicure that was not done, while another felt that the nail design they received was overpriced. These complaints indicate that Chic Nails might have issues with transparency in pricing and value for money.

In summary, Chic Nails has strengths in their ability to meet unique nail requests, willingness to rectify mistakes, and expertise in eyebrow waxing. However, they also have weaknesses in terms of customer service, professionalism, quality consistency, cleanliness, and pricing transparency. These areas are important for the salon to address in order to improve customer satisfaction and maintain a good reputation in the industry.

Best TL Reviews

I had a horrible experience and do not recommend! I requested a regular pedicure although he insisted I get a spa pedicure. I wanted to spend more money getting acrylics instead. After this he was very rude, and rough. And when doing my acrylics he was still extremely rough, and cut my cuticle multiple times. My nails did not look ANYTHING like the picture I showed him, and when I asked for him to correct them, he insisted that, that’s how they were supposed to look. I’d recommend saving your money, and going to a different salon. Overall the customer service I received was horrible, and there are much better salons in the area.

I have been going here for years. I know people have complained about feeling rushed, but Chic Nails is located in a relatively busy spot and when business gets hectic it's hard to please every single person so I have always had sympathy for their workload. I have only had one negative experience at this Nail Salon and when I came in a day or so later they fixed it, free of charge, and made them absolutely perfect again. I have always requested odd shapes and color combinations and they have never failed to meet my expectations. The picture below is one such example. Those are my real nails, there wasn't room for any error, and Jessica did an AMAZING job. She shaped each carefully, double checked each nail every few seconds to make sure they lined up nicely, and in the end, her work was flawless. I am heading back in a few hours to get my nails done in the same style and I am positive they will look great again.

I went for a manicure on Thursday. Regular manicure. They wanted to give me a gel one and I said no thanks, because I had a gift certificate for a regular one. So did my daughter. Not even 48 hours later, both of us had chipped nails. I stopped back in and asked for one of my nails to be fixed, and the same lady who did my nails just painted over the chip (so it’s still noticeable), and then proceeds to tell me how regular manicures don’t last long. Compared to gel, no they don’t last as long; however, they should last more than 48 hours! Very disappointed and won’t be returning there.

I went there 5 days ago for a gel polish on finger nails and a pedicure. They began to set up for a manicure. I said I’m not getting a manicure just the gel polish on my fingernails. I was charged for the manicure anyway even though it was not done.

Five days later all of my gel polish was peeling off. I came back and they charged me $25 for a gel polish change. They did not even offer to reduce the price. To make matters worse I left with lumps and bumps on the nails not a smooth polish. I felt it was rushed and they did not want to bother. I’m not an irate loud type of customer so I left without complaining are making a seen. I just won’t go back.

I’ve had gel polish for years and have gone to many places in SC, CA, NC and MD. This place is the worse I’ve ever been to.

Don’t go there!

I only got my eyebrows waxed here which they did an excellent job of. My daughter got acrylic nails that turned out beautifully. Be aware there are different prices per length (if you want long nails it's a ten dollar charge.) Neither of us had to wait to be taken care of. (It was a weekend morning.) My only issue & the reason I didn't give 5 stars: they are too rough on your skin while they are cleaning up your own nails. My daughter had small chunk of skin missing. She said that when they cleaned her own nails that it was painful. Otherwise everyone is nice & helpful.

I went there to get a fill in and waited 40 mins to even get a seat. The guy who did my nails was nice but very sloppy and did a horrible job, the nail polish was not even and you could see my nail through the polish because it needed another coat. to add to that, there was a lot of extra polish on the sides on my nails that was not clean up. i also got my eyebrows down there and the guy was very rough and left wax and hair all on my face!! you could tell they rushed through everyones nails and did not do a good job because there was multiple people who came back and complained. i will never go here again!!!!

Not a good experience. Went for a manicure and pedicure. I have been there before and never had a problem. My toe cuticle was cut and powder had to be applied twice to get the bleeding to stop. The tech made me feel that it was my fault. Hopefully I will not get an infection. I felt that the manicure was rushed because one of the tech's regular came in. I had to remove clear coat from my skin when I got home. I understand that there is a new owner. How about getting a dedicated phone line to take payments.

I had come in for a pedicure and gel full set. My nail tech took almost 2 hours to do everything and after all of that time my nails were still poor quality. The nails are thick and look very unnatural. I had asked for some simple daisies on my ring finger and she completely disregarded what I had asked for and did her own thing and ended up putting gem stones on my finger. What should have been a simple design turned into a $25 nail design. The nails I payed for were way over priced. Never coming here again.