Quick Facts About Esther's Nail & Spa
Esther's Nail & Spa Place is a nail salon with a loyal customer base and positive feedback from many clients. Despite some negative experiences, the overall strengths of the salon can be summarized as follows:
1. Skillful and Professional Technicians: The reviews consistently praise the nail technicians, especially Lisa, Nina, and Judy, for their exceptional skills and professionalism. These technicians have a reputation for producing high-quality nail designs and ensuring customer satisfaction. Their attention to detail and ability to care for customers' nails contribute to the salon's positive image.
2. Friendly and Courteous Staff: Clients frequently mention the friendly and accommodating staff at Esther's Nail & Spa Place. The receptionist is noted for going above and beyond to accommodate customers' schedules. The positive atmosphere created by the staff fosters a welcoming environment for clients, making them feel comfortable and valued.
3. Clean and Hygienic Salon: Numerous comments highlight the salon's cleanliness and hygiene. Clients appreciate the clean and well-maintained environment, which is essential for any nail salon. This factor helps build trust and confidence in the establishment, as customers can feel safe knowing that proper sanitation measures are in place.
4. Long-Lasting Results: Many clients indicate that their manicures and pedicures from Esther's Nail & Spa Place have lasted longer than expected. This demonstrates the skill and precision of the technicians in applying products and ensuring longevity. Long-lasting results contribute to client satisfaction and justify the prices charged by the salon.
5. Appointment Availability: The salon's appointment system is mentioned as a positive aspect. Clients appreciate being able to schedule their services in advance, saving them from waiting for extended periods. This convenience aligns with the salon's desire to provide efficient and timely service to their clients.
6. Fair Pricing: Although not explicitly mentioned in the comments, the fair pricing mentioned by one reviewer suggests that the salon charges reasonable rates for their services. This is an important aspect for customers, as they want to feel that they are receiving value for their money.
Despite its strengths, Esther's Nail & Spa Place is not without weaknesses. The negative comments point out the following areas that the salon could improve upon:
1. Inconsistent Service: While the majority of clients have positive experiences, the review from a customer who saw Cindy highlights the issue of inconsistency. This customer experienced rough treatment, rushed service, and a lack of attention to detail. This suggests a potential lack of consistency among technicians regarding their skill and customer service.
2. Quick Work for Pedicures: One reviewer notes that pedicures at the salon are done quickly, possibly suggesting a lack of attention to detail or thoroughness. This feedback implies that clients may feel rushed during their pedicure services, and some may prefer a slower, more detailed approach.
3. Negative Experience with Certain Technicians: The negative review regarding Cindy's service suggests that not all technicians at Esther's Nail & Spa Place consistently deliver a high standard of service. It is essential for the salon to address such instances to maintain its reputation and ensure consistent quality across all technicians.
In conclusion, Esther's Nail & Spa Place is generally praised for its skilled and friendly technicians, clean environment, long-lasting results, convenient appointments, and fair pricing. However, inconsistencies in service and rushed pedicures, as mentioned in some comments, should be addressed to maintain and improve the overall customer experience.
Best TL Reviews
In LOVE with these new spring nails by Lisa! She’s the best nail technician I’ve ever had. Very professional and friendly! Always beyond my expectations! Definitely recommend to all!
Lisa did my nails and she did a GREAT job. She really took the time to care for them and make sure they looked great. I really couldn't be happier with how they turned out. I know where I will be going if I am in town again and need my nails done!
I have been coming to this nail salon for 6 years now and I have never had a negative experience! I have been seeing Nina recently and she always does a spectacular job and shes great with designs! definitely recommend
The best of the best. I prefer to see Lis, I do powder on my natural nails & she also does my waxing. The girl upfront always will go above& beyond to accommodate my work schedule just to fit me in. Their prices are fair & the salon is extremely clean, I always leave feeling brand new lol & refreshed. This nail spa truly always kills it lol!! My nails always look amazing & last long, like the saying goes “you get what you pay for!” I love you all at Esther’s!! Never a disappointment & for the record because I have read their prior reviews, they would never as for a tip, that is your option! They deserve it, the work they do is impeccable & the time & effort they out into there nail work is worth it! Thank you all to the staff!!
Since I started with Esther Nails I LOVE them. They are polite. They are clean. Very ease when it comes to doing nails and toes. Another day, enjoying the mani / pedi done. Flawless. EXCELLENT.
Today 11/10 - Judy did her thing. I love her. I can't go anywhere else.
Great place, courteous staff. My guy is Jason, you can also get the other male nail specialist there too but if not, I'm sure everyone else is great. Clean spot, lot of staff nembers. For pedicure, good service but quick work, pay attention so they can slow it down a bit.
I never write reviews, specially if it’s negative, but I had the worse experience here. The lady doing my nails (Cindy) was so rough, specially when removing the powder and filing my nails. Rushed the entire time. Bumps all over my nails, nails all crooked that I had to tell her to file them again and they were still bad that I just gave up and when she was cleaning the glue/powder off that gets stuck she used the cuticle remover and took some of my skin off ???? & still left them messy. I have friends/family that have come here & told me to stay away & I didn’t listen, so lesson learned. Over all the worse experience EVER & will not be coming back.
I used this place for years prior to the pandemic. I moved and was going somewhere near my new home. Was totally unhappy surely was not the quality service I get at ESTHERS. I have gone back to ESTHERS even though it is a drive to get there. Never disappointed I find all the technicians to,be wonderful. I like the appointments so you don’t sit there for a long time waiting to be taken care of.
Esther's Nail & Spa Info
Amenities
Health & safety
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Appointment required
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Gender-neutral restroom
Planning
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Appointments recommended