Quick Facts About John's Beauty Supply
John's Beauty Supply, like any business, has its strengths and weaknesses. In analyzing the comments provided, we can identify some of these aspects.
One of the strengths of John's Beauty Supply is the atmosphere, as mentioned by one customer. They describe it as different, which implies a unique and possibly enjoyable shopping experience. Additionally, the comment mentions that there are not a lot of customers, which could mean that the store is less crowded, allowing for more personalized attention from the staff. However, another comment points out that the shelves are not fully stocked, which can be seen as a weakness. Customers expect a wide range of products to choose from, and if the store fails to meet this expectation, it could result in missed sales opportunities.
Supporting small businesses is also mentioned in one of the comments, which could be seen as a strength for John's Beauty Supply. Consumers who prioritize supporting local businesses are more likely to choose this store over larger chains, enhancing its customer base. However, another comment highlights how COVID-19 has affected small businesses, implying that John's Beauty Supply may have faced challenges and setbacks during this time. This could be a weakness, as the store may struggle to recover financially or maintain a steady flow of customers amid the ongoing pandemic.
Customer loyalty is evident in the comments, with one person stating that they are willing to travel 20 to 25 minutes just to shop at John's Beauty Supply. This loyalty can be seen as a strength, as it indicates that the store has built a solid reputation and has customers who trust and appreciate their products and services. However, the comment about not finding red and green hair beads for Christmas suggests that there may be some limitations in terms of product availability, which could lead to missed sales opportunities and disappointed customers.
Price is a significant factor for many consumers, and one comment mentions that the prices at John's Beauty Supply could be better. This can be seen as a weakness, as competitive pricing is essential to attract and retain customers. Additionally, another comment indicates a negative experience with payment processing, where the customer's card was swiped multiple times due to technical issues. Poor customer experiences can damage a business's reputation and lead to lost sales, making this a potential weakness for John's Beauty Supply.
It is worth noting that there are some positive comments about the store. One customer describes the owners as nice, polite, and humble. This speaks to the strength of the customer service at John's Beauty Supply, as friendly and attentive staff can enhance the overall shopping experience. Furthermore, another customer praises the store for its wide selection of products and reasonable prices. This indicates that John's Beauty Supply can cater to different customer preferences and offers competitive pricing, which can be seen as a strength.
However, one comment highlights that the store is overcrowded, making it difficult to navigate the aisles. This can be considered a weakness, as cramped spaces can deter customers and hinder their ability to browse or find products efficiently.
In summary, John's Beauty Supply has several strengths and weaknesses. Its unique atmosphere, customer loyalty, and friendly staff are some of its strengths, while limited product availability, pricing, and technical issues with payment processing can be seen as weaknesses. Understanding and addressing these areas can help John's Beauty Supply improve its business and customer satisfaction.
Best TL Reviews
The atmosphere seems different, not alot of customers and shelves are still not full to it normal capabilities.
Please support our small businesses.
Crovid has really affected small business...
As long as he is open I will travel the 20 to 25 minutes
Was looking for some red and green hair beads for Christmas but they didn't have them.
Nice people the prices could be better ????
Grace swiped my card 3x times yesterday because her card machine wasn't working. I checked my online banking and it showed all 3x she swiped as processing. She told me to come back if it cleared and she would give me what I paid for. I came back today and showed her through my online banking that one of the Charges cleared and I was there to pick up my products which came to a total of $10.46. I entered the store at 9:50 am. She stated that she didn't not belive me and called the company she uses for her card machine who told her that they didn't have the money. I explained to the person she was on the phone with that one has cleared and the money has been removed from my account. So I decided to call my bank and they also explained to her that one of them did clear and I needed to get what I paid for. She calls her card machine company to tell them that the bank said it did clear. So her card company calls someone higher up in their company who refuses to talk to me. After they talk they ask to speak to me to tell me they need 3-4 hours to research to see what happened and that I should leave my card info with her so they can refund me my money. I said why would I do that if your telling her you dont see my transaction. None the less I had to file a claim with my bank who refunded me money. I told grace that she could tell them they needed to do no further work because my bank to care of it. She continued to try to argue with me about it not showing up. I eventually just left the store. THE OWNER OF THIS STORE CANNOT BE TRUSTED. TAKE YOUR BUSINESS ELSE WHERE!
Liked the look of it and everything was neat even though they had a lot of stuff. I bought a magnetic wallet, moisturizing spray for my locs, and hair nets to wear under wool hats. I enjoyed the experience ????
This store is a hidden gem. They have tons of beauty products at very reasonable prices the other stores don't have. If you live around bellwood mush check it out the owners are super nice they are always polite & humble.
Store is well stocked with beauty supplies. Clerks are patient and know their products.
More expensive than the average beauty supply. Customer service was ok, nothing exceptional. The store is way overly crowded, hard to walk down the aisle.
John's Beauty Supply Info
Amenities
Service options
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In-store shopping
Health & safety
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Mask required
Accessibility
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Wheelchair accessible parking lot
Planning
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Quick visit