Quick Facts About Studio Beauty Salon
Studio Beauty Salon is a place that has received mixed reviews from customers. While some customers have expressed positive experiences with the salon, praising the customer service and quality of services, others have had negative experiences, particularly with certain staff members. In order to analyze the strengths and weaknesses of the salon, we will examine the comments provided.
Starting with the strengths, one customer commended the salon for managing to accommodate them and their friend for acrylic nails despite a busy schedule. This showcases the efficiency and ability of the salon to handle a high volume of customers, providing quick service without compromising the quality of the work. Additionally, several customers have mentioned the excellent customer service they received, emphasizing the kind and friendly nature of the staff. This indicates that the salon prioritizes customer satisfaction and values good interpersonal relationships with clients. Such positive experiences with the staff create a welcoming and comfortable environment for customers.
Another strength highlighted by a customer is the ability of a nail technician to make their nails look natural and thinner, effectively correcting a previous mistake made by another salon. This showcases the skill and expertise of the nail technicians at Studio Beauty Salon. The customer also mentioned receiving a hand massage, suggesting that the salon offers additional services to enhance the overall experience for their clients.
Furthermore, a customer who has been going to the salon for years expressed their satisfaction with the salon's services. This loyalty indicates that the salon has built a strong reputation among its regular customers, likely due to consistently providing quality services.
However, there are notable weaknesses that have been identified by several customers. One customer had a terrible experience where a new staff member cut their cuticles so badly that they were bleeding. Not only did the staff member continue to drill on the bleeding cuticles, but they also made inappropriate comments about the customer's weight. This indicates a lack of professionalism and respect from the new staff member, potentially highlighting a weakness in the salon's training and supervision of their employees. Nevertheless, the fact that the owner stepped in to help the customer indicates that they are attentive to customer complaints and take measures to rectify the situation.
Another negative experience shared by a customer was feeling disregarded and skipped over by the staff after waiting for 30 minutes. This suggests that the organization and management of the salon may need improvement in order to ensure smooth and efficient service for all customers. Providing a fair and equal opportunity for every customer, regardless of whether they have an appointment or not, is essential in maintaining customer satisfaction.
Another concerning comment stated that a customer was "butchered" by the owner, who reportedly cut their hair incorrectly and without explanation. This indicates a lack of skills or care on the part of the owner, potentially reflecting poorly on the overall quality of hair services provided by the salon. The customer's negative experience raises concerns about the professionalism and competency of the owner, suggesting a significant weakness in their abilities.
Additionally, a customer reported a discrepancy in pricing, suggesting that the salon may have inconsistent or unclear pricing practices. This lack of transparency and communication with customers can lead to distrust and dissatisfaction.
Overall, Studio Beauty Salon has some strengths, such as efficient service, excellent customer service, and skilled technicians. However, there are evident weaknesses, including training and supervision of staff, organization and management, consistency in pricing, and the skills of the owner. Addressing these weaknesses could greatly improve the overall experience for customers and enhance the salon's reputation.
Best TL Reviews
My friend and I ‘walked’ in to get acrylics done and the studio was fairly busy and they still managed to get us in right away. To add to that, the nails look amazing. Van did mine and she did such a great job. Good customer service and even better nails! What more could you ask for at a salon? Super happy with my experience!
I walked in and got a fill and the lady did wonderfully. My nails were done somewhere else and they were thick but this lady here at studio beauty made them look more natural and thinner! Plus she massaged my hands with lotion after. That got her a better tip ???? thank you so much
I’ve gone to this place for years and never had any problems till yesterday evening, my friend and I got our nails done and I got a new guy and he cut up my cuticles so badly they were bleeding for awhile and he wouldn’t stop drilling on them and kept spraying rubbing alcohol on them which made it bleed even more, I believe the owner came to finally help me out and get my cuticles to stop bleeding, and helped me clean them up and then he finished doing my nails after… the new guy also complained I was too skinny! he got very mad that the nail color I asked for had to be thrown away after doing my nails cause there was blood on it..
I sat for 30 minutes with Henry asking to pick out my color. Knowing I would like to get my nails done. Only to be skipped over rude. Just who cares you have been waiting then a person walks in and gets to go right in front of you no appointment just walking as well but apparently my money is not as good
I was butchered by the owner. Small man from Vietnam. Do not let him cut your hair. Rude and fast. No explanation whybhe cut my sideburns off. Or cut half my ponytail off. This guy needs to have his license revoked. DO NOT LET HIM CUT YOUR AIR!
What a GREAT PLACE. Amazing customer SERVICE. Everyone so kind. It's WONDERFUL to feel like a friend. Although busy, you still get that one on one experience. Me and my Sis love it here.
Not totally happy. Had acrylic nails done. Charged $60 when I went to pay. I heard the owner say $50 just like it says on the door. I handed him 3 $20 bills and when he didn't offer change I said you said $50. He said no, he said $60 so didn't want to insist but fifty sounds different than sixty. He then added color adds to the price. Questionable on my part.
Quick service for 2 teens to get walk in haircuts and one to get color highlights. Staff is very kind and friendly, and of course professional.
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Studio Beauty Salon Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | Closed |
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Location
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