U Nails

+1 256-927-6890

1558 W Main St C, Centre, AL 35960 United States of America

Open Today: Closed

Quick Facts About U Nails

U Nails in Centre has received mostly positive reviews from customers, highlighting its strengths in excellent service, attention to detail, friendly staff, and reasonable prices. However, there are a few negative comments that reveal weaknesses in terms of hygiene, rough treatment, and unprofessional behavior.

One major strength of U Nails is its amazing service, as mentioned by multiple customers. They appreciate the attention to detail and the staff's willingness to check in with them throughout the process to ensure their needs and preferences are met. This shows that U Nails values customer satisfaction and goes the extra mile to provide an enjoyable experience.

Another strength is the friendly and accommodating staff. Customers appreciate the kindness shown to them and, in some cases, their children. This positive and welcoming atmosphere adds to the overall experience and makes customers feel valued and comfortable in the salon.

Additionally, customers have mentioned the reasonable prices at U Nails. Having expectations met in terms of pricing is important for customers, and the fact that they find the prices to be fair and in line with their expectations is a positive aspect of U Nails.

On the other hand, there are a few weaknesses that have been mentioned by customers. One issue that stands out is the hygiene and cleanliness of the salon. One customer reported contracting a bacterial infection under their nail, which they believe was caused by improper sanitization practices. They claim that the tools may not be properly cleaned, as acetone cannot be used on certain tools. This raises concerns about the salon's hygiene practices and the potential risks of infections for customers.

Another weakness highlighted by a customer is rough treatment. This customer reported that during their service, the technician was rough while removing their nails, causing pain and discomfort. Rough treatment can be both physically uncomfortable and damaging to the customer's nails, which is not a desirable experience for anyone.

A third weakness mentioned is unprofessional behavior by the salon's staff. In one instance, the customer overheard the staff speaking in their native language and felt that they were being talked about. This creates a negative atmosphere for customers and can make them feel uncomfortable and disrespected. Such unprofessional behavior reflects poorly on the salon and may deter customers from returning.

In conclusion, U Nails in Centre has several strengths, including excellent service, attentive staff, and reasonable prices. These positive aspects contribute to a positive overall experience for customers. However, there are also weaknesses in terms of hygiene practices, rough treatment, and unprofessional behavior. These weaknesses should be addressed by the salon to ensure the best possible experience for customers and to maintain a positive reputation in the community.

Best TL Reviews

Amazing service!!! Definitely my new nail salon!

I am new to the area and was looking for a good place to have my nails filled in with acrylic and gel polished. Let me tell you, I am SUPER picky about the way my nails look! I have had my nails done for about 26 years. And, of those 26 years, I went to the same business back home for 24 of those years where only 2 people ever worked on my nails, by my choice. I drove about 35 - 40 minutes to that business back home.

After A LOT of searching for a good nail salon. Through reviews and pictures of completed work, I found 2 places that I decided would be good places to try out. One of those places ended up being 4 hours away...okay, 4 hours was pushing it, even if they are good!????

This brought me back to U Nails in Centre. Let me tell you, my searching for my nail salon is over!!! Mia at U Nails did A♡M♡A♡Z♡I♡N♡G work on my nails!!! Mia was highly attentive to every little detail and checked with me throughout to make sure she was doing what I asked, shape-wise, etc. ☺️ You can't ask for better service that that! The staff was very friendly and helpful. The prices were exactly where I expected them to be.

My search for my nail salon is over....U Nails in Centre it is!!! ???? ????

I have been using U nails for a while I never had a bad experience. I was a loyal customer. Well I went Saturday Feb. 20.2021 to have a fill in. I was at work on Wednesday Feb 24 2021 and my ring finger on my right hand hurt severely. It was red, swollen and angry. Well I went to urgent care that night, the Dr gave me antibiotics, she stated I had bacteria introduced under my nail, and in my nail bed. She asked me did they cut into my nail, and the answer is yes. Mia grinded into my nail bed. Well Thursday Feb 25, 2021 I had to go back to the Dr. because my finger had swollen 3 times the normal size and fit to bust. My family medical provider stated also I have an infection from bacteria introduced under my nail. She had to refer me to a general surgeon to have the infection removed. I went and talked to them at Unails and they were denying that I got it from there. Even though they grinded into my nail with the sanding tool. They stated they clean their tools with acetone and lights. Well I know they can not put the sand paper grinding tool in acetone, because it will cause it to disintegrate. They tried to proclaim that the UV lights used to cure the gel would have killed any bacteria. They basically just dismissed it and made up excuses. I would not have left a star if Google didn't force me to. I had to choose 1 star to be able to post my review. Think twice before having your nails done. It definitely wasn't worth what I'm going through. I had to have my finger spliced in 2 places to remove the infection.

Great service! They were very attentive and did an excellent job. Loved the kid chair!

Everyone was so nice and the lady was kind to my little boy. He was talking so much but everyone had patience with him while I enjoyed my visit ☺️ definitely recommend

Love my nails. Very nice people. I will be going back

I’ve been going here for a couple years and have always loved them. But yesterday on my birthday I went to get a fill in and the older lady “mama” insisted I needed a full set. She was very rough getting my nails off , because all of them didn’t need to be taken off. So she had to soak them because she was pulling off my real nail. I asked for a small Heart on one finger but after 2 tries I said Nevermind because it didn’t look right and I had already been there 2 1/2 hours. I gave her a 10 tip for her troubles and went to pay and they said $52. I said it’s never been that high before. He said it was because they had to take off the old ones which I didn’t ask for them to. They were talking in their language and laughing it was so rude because I could understand a little bit of it and they were obviously talking about me. So $62 later my fingers hurt because she was so rough and they look terrible close up. I will not be going back. That’s how they treat a long time customer that’s has came in once a month for years!! And they’ve taken my old ones off several times and it’s always been 40.

Good customer service and good job on my nails and toes!

Great place. Clean & friendly. LOVE Manna. She's good at her job, plus very sweet, and she listens to YOUR wishes vs trying to coax you into what she thinks you should do. Though, if you prefer her to choose a color for you, she's also good at that, too