Quick Facts About Kona Spa Nails
Kona Spa Nails has received mostly positive reviews, with customers praising the excellent service and the quality of their nail work. Customers also appreciate the reasonable prices and the availability of Vietnamese snacks at the salon. Additionally, the staff is generally described as professional, friendly, and accommodating.
The salon offers a range of services, including pedicures, manicures, and acrylic nails with gel designs. Customers have commented on the fabulous results of their deluxe pedicures and nail designs, emphasizing how their feet and nails look and feel amazing after their visits. The technicians at Kona Spa Nails are recognized for their expertise and ability to tailor the look to fit the customer's preferences.
One customer highlights the exceptional treatment received by her 5-year-old granddaughter, noting that the salon staff treated her like a princess. This shows that Kona Spa Nails is a family-friendly environment where all customers are made to feel welcome and pampered.
However, there is one negative review that should be taken into consideration. The review details a customer's disappointing experience with a different technician than her usual one. The customer expressed dissatisfaction with the shape of her nails and the way she was treated when she requested her preferred almond-shaped nails. She felt uncomfortable and disrespected by the salon staff, which made her consider finding a new nail salon.
From the comments, it can be concluded that Kona Spa Nails has several strengths. First, they provide excellent service, as evidenced by the positive feedback from multiple customers. Additionally, their technicians are skilled and able to deliver the desired results, as proven by the compliments on the nail work and pedicures. The availability of Vietnamese snacks and reasonable prices also contribute to the overall positive experience.
On the flip side, the negative review sheds light on some weaknesses of Kona Spa Nails. The incident with the customer who requested a particular nail shape and felt disrespected and uncomfortable indicates a lack of consistency in service and the need for better communication between staff and customers.
In conclusion, the majority of the comments about Kona Spa Nails are positive, highlighting the excellent service, reasonable prices, skilled technicians, and overall satisfaction with the nail treatments. However, the negative review points out the importance of maintaining consistent service standards and ensuring that customers' preferences are respected and fulfilled. By addressing these weaknesses, Kona Spa Nails can continue to build on their strengths and provide a consistently positive experience for their customers.
Best TL Reviews
Excellent service! I love how my nails turned out :) Also they have amazing Vietnamese snacks - ask for the garlic rice puffs. I highly recommend them! And they’re super well priced ~$5
Re-review - Jenny is amazing!! Asked for dark red and she made it POP
I had the deluxe pedicure, and it was fabulous. The technician had their worked cut out for them! My feet look and feel amazing. Their prices are reasonable, and they are open on Sunday, a definite bonus. I recommend calling for an appointment, they were quite busy when I arrived for mine.
Nina did a wonderful job and showed her expertise while doing my nails. She was able to execute what I had in mind and tailored the look to fit me as well. Definitely going back to her in the future!
My daughter, granddaughter and myself had a wonderful pedicure experience at Kona Nails. They got us all in at our appointment time, were very professional, great technicians and treated my 5 year old granddaughter like a princess. I highly recommend them.
I have been coming to the same salon for almost a year pretty regularly. I usually always have a great experience. I have used Tina for most of my visits she is great. Unfortunately I'm not currently having a good experience. I called and asked for a fill which I always do. They informed me Tina wasn't available as she wasn't working today. I went ahead with the appointment because I needed to get in and don't have another time to come in. I sat down and they started to file my nails down it was very different then when I have gotten it done any other time. She continues to shape my nails and I asked for an almond shape as I always get. She continued to make a round shape after cutting them down in a square shape. I mentioned this wasn't how it was done previously and another lady told me everyone does it differently. I said okay and continued with the appointment she asked me if the shape was correct and I said no they then asked if I had time to wait for another person to do them I said okay I can wait. Moving forward they talked alot and then patted me and talked to me as if I had done something wrong for asking for what I specifically wanted. They asked if I could wait 15min and I have now been sitting here longer still waiting. They have made me feel bad for asking for the nails I always get. I dint want to pay almost $100 for something I'm not going to be happy with. This has by far been the worst experience. I will be finding a new nail salon which makes me sad because any other time I have had a good experience but this has made me really uncomfortable. I hope moving forward they don't continue to treat people this way.
I just had a pedicure with Tia. She is a lovely girl and gave me the best ped I have had in years. She took great care to really clean up my feet. Very nice place.
Not bad. Gave my appointment away with hannah, but jenny did half and mary (owner) did rest. Jenny personable but put on one nail crooked. Mary not much of personality but fixed the shape. Was $62 plus $15 tip, pricey for me but i paid it without concern. Below is before during after and example (i showed of what i wanted). No wine offered, though i seen other clients receive, i didnt ask. Also, some got lotion 2 min massage but also was not given or offered to me.
My sister and I were looking for a place to get our mani and pedis done before my wedding. They were able to fit us in! Our service was amazing and the staff are all so kind. I absolutely love my acrylic nails with gel design! Highly recommend!
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Kona Spa Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 10:00 AM - 04:00 PM |
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