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Unix Nails Salon

+1 815-599-0902
731 W South St, Freeport, IL 61032 United States of America
Open Today: Closed

Quick Facts About Unix Nails Salon

Unix Nails Salon has received a mix of positive and negative comments from customers. Let's analyze these comments to identify the strengths and weaknesses of the salon.
Starting with the strengths, one common theme in the comments is the skill and precision of the nail technicians. Multiple customers mentioned that their nails turned out beautiful and that the employees were patient and pleasant to work with. This highlights the expertise and professionalism of the salon's staff. Additionally, the salon is praised for having a friendly and calming environment, making it a favorite place for some customers to go. This creates a positive and enjoyable experience for customers, which is essential for any service-oriented business.
Another strength mentioned by customers is the affordability of the salon. Several comments highlight that the prices at Unix Nails Salon cannot be beaten. This demonstrates that the salon offers competitive pricing, which can be a major draw for customers looking for quality services at reasonable rates.
Customers also appreciate the salon's ability to recreate nail designs from photos. This is mentioned as a unique and impressive skill of the technicians, showcasing their creativity and attention to detail.
Moving on to the weaknesses, one recurring complaint is regarding rude and unprofessional behavior from a specific employee named Kim. Customers express dissatisfaction with her attitude and lack of enthusiasm in doing their nails. One customer even mentioned being charged for a full set of nails despite only having three nails done. Rudeness and unprofessionalism can significantly impact a salon's reputation and customer loyalty, undermining the positive experiences of other customers.
Another weakness pointed out by a customer is the issue of overcharging. Being charged $40 for a single color for a child's nails seems excessive, leading the customer to state that they will not return to the salon. This raises concerns about the transparency and fairness of the salon's pricing policies, which can deter potential customers.
The last weakness to note is the comment indicating that the customer's nails hurt after their visit to the salon. This suggests that the salon may need to assess their techniques and ensure that they prioritize customer comfort and satisfaction.
In terms of the salon's environment, multiple customers mention that the salon has a beautiful interior and that the employees are kind and sweet. These positive aspects contribute to creating a welcoming atmosphere for customers and enhance their overall experience.
In conclusion, Unix Nails Salon has several strengths, including skilled technicians, a friendly environment, and competitive pricing. However, the salon also faces weaknesses such as rude and unprofessional behavior, issues of overcharging, and customer discomfort following services. Addressing these weaknesses and maintaining their strengths will be key for Unix Nails Salon to continue providing a top-notch experience for their customers and ensuring their long-term success.


Best TL Reviews

The lady that did my nails was so precise and patient with my nails… they turned out beautiful! Very friendly and calming environment, definitely is my favorite place to go in Freeport!
I have enjoyed going to this place for 4-5 years,until yesterday. I was treated very rudely by Kim. Acted like she didn't want to do my nails, and only took 3 nails off and charged me a full set price. And my nails hurt when I got home .
was over charged for my daughters nails one color black for Halloween wasnt fak nails or anything and charged me about $40 for one color for a little girl never going there again
To sum it the jacked up service I got..... they are unprofessional and rude....never going here again.....Charge alot for nothing.
I actually live in NJ but when here this past winter for extended stay tried Unix and enjoyed it so much booked again.
Plan to do it again when in the area next summer
Unix Nail Salon is the BEST nail/spa pedi/hair removal business in Freeport!!! They are so nice, their work is impeccable!! Their prices can't be beat!! They always go the "extra mile" to make sure the customer's experience is top-notch!! Their ability to look at a photo of a nail design, and recreate it, is unbelievable!!! They really want their customers to feel at ease and just enjoy the entire spa experience!!!! I'll never go anywhere else!! Still the best salon!! Prices can't be beat, either!! Still my only nail salon!!
Still the ABSOLUTE BEST SALON IN FREEPORT!!!! BEST PRICES, TOO!!!! 100% have always had a great experience. They are very easy to talk to and will add, change, fix anything you need. They want the customers to be happy!!
STILL, IN 2022, THE BEST NAIL SALON AROUND!!!!!!!!!!!!!! Hai does my hands, Kim does my feet. Cali threads my face, if nedded! Nancy is fabulous!! Lyn is just beginning his fabulous career!!! Love them all!!!!!
Always a great visit. Works very pleasant and patient.
It is beautiful on the inside, and all the employees there are so sweet and kind to myself and my son. Beautiful work!!!!!!

Unix Nails Salon Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday 09:00 AM - 07:00 PM
Tuesday 09:00 AM - 07:00 PM
Wednesday 09:00 AM - 07:00 PM
Thursday 09:00 AM - 07:00 PM
Friday 09:00 AM - 07:00 PM
Saturday 09:00 AM - 06:00 PM
Sunday Closed

How to go there

Location