Lily's Nails

+1 734-513-3861

36107 Plymouth Rd, Livonia, MI 48150 United States of America

Open Today: -

Quick Facts About Lily's Nails

Lily's Nails place has received multiple positive comments highlighting its strengths. These strengths include skilled and meticulous nail technicians, friendly and personable staff, reasonable prices, a welcoming atmosphere, and the ability to accommodate last-minute appointments for special occasions.

Firstly, several comments commend the nail technicians' skills and attention to detail. Andy and Jenny, in particular, are praised for their ability to replicate desired nail designs exceptionally well and even improve upon them. Customers mention that their nails have never looked better, demonstrating the technicians' proficiency and commitment to delivering high-quality results.

Furthermore, the staff's friendliness and personalized service stand out in the comments. Customers appreciate that Jenny, the owner, remembers their names and the technicians make an effort to make them feel comfortable and attended to. This level of customer service creates a welcoming atmosphere that promotes a sense of community and support for the business.

In terms of pricing, customers mention that Lily's Nails offers reasonable prices for the services provided. While specific prices are not mentioned in the comments, the fact that customers feel satisfied and find the services worth their money suggests that the salon offers good value for the quality of work performed.

The ability to accommodate last-minute appointments for special occasions is another strength mentioned by customers. This demonstrates the salon's flexibility and commitment to meeting their customers' needs and going above and beyond to make their experience special.

However, there are also a few weaknesses highlighted in the comments. One customer mentions that their nails turned out bumpy and streaked, requiring them to reshape them at home. Additionally, the matte top coat did not retain its matte finish for long. While the nail technician was helpful and accommodating in terms of the design, these inconsistencies in the final product are areas for improvement.

Another comment mentions a negative experience with a particular nail technician during a pedicure and fill-in. The technician appeared unenthusiastic and treated the customer roughly, causing discomfort throughout the service. Additionally, they were unable to fulfill the customer's request for a floral design. This negative experience suggests a need for better training and consistent service quality among all technicians in the salon.

In conclusion, Lily's Nails place has several strengths, including skilled and meticulous technicians, friendly and personable staff, reasonable prices, a welcoming atmosphere, and the ability to accommodate last-minute appointments. However, there are areas for improvement, such as ensuring consistent quality across all technicians and addressing any issues with nail shape and design. Overall, the salon's positive aspects outweigh the weaknesses mentioned, making it a popular choice for many customers.

Best TL Reviews

Andy did a phenomenal job on my nails! This was my first time here. I showed Andy a photo of what I wanted and he replicated it wonderfully and even made it better! He was very meticulous and definitely gave it his best. He even fixed a nail I broke minutes before my appointment. These are the best nails I’ve ever had and I’m so excited to wear them for Christmas. I’ll definitely come back for more! Thank you so much.

I was looking for a place to go to get my nails done for my wedding in the Livonia area. I decided to give this place a try based on all of the great reviews, and wasn’t disappointed!! Jenny is SO incredibly friendly, nice, and explained what I should do to prepare my nails for the upcoming wedding. My nails are usually pretty short and weak but my technician made them look AMAZING for my wedding! The best they have ever looked in my life. I just showed him a photo of what I wanted and he matched it perfectly. One of my bridesmaids literally caught a candid photo of me admiring my nails on my wedding day. Jenny accommodated my entire bridal party the morning before the wedding and went out of her way to make our morning super special!! Everyone there is efficient and personable, and they have reasonable prices as well. Can not recommend enough!!!

They are the absolute BEST! I can literally say that Andy did my nails better than anyone ever has in my entire life! No exaggeration! Jenny (the owner) is so SO nice and knows your name every time you go in or call. This is the kind of place that makes you want to support your community and small business owners...worth every penny!

Nails were bumpy and had streaks in them. I got almond shape and they weren't even. I had to reshape them when I got home. The matte top coat turned shiny after a few days. The nail tech was flexible and helpful in the design, and very nice.

The staff is super friendly and do a wonderful job. They worked me in at the last minute when i came to town for my wedding. Would give them 10 stars if I could!

Great job on my nails. I get a dip, French and I'm always getting compliments on how nice my nails look!

I absolutely love this place. The friendly hospitality is what brings me back. I will say my favorite plus is they all speak English well and to each other. I have been to so many places where it feels so diverse between the workers and the clients and here I end up meeting and talking to new people every time I come here. They all work so well together to get the job done. Most clients are returning clients that everyone knows by name when they walk in the door, even mine now and I have only come 3 times! I 12/10 recommend trying this salon!

I really wanted to like my experience at this nail salon. The gentleman who did my pedicure and fill in didn’t seem to want to be there. He was rough in my nails and kept hurting me the whole time. I asked for a floral design on my nails and he said he couldn’t do it, and when I asked if anyone could he said no. I have almond shaped nails that he totally butchered. Maybe if someone else had of done my nails it would have been better since the rest of the salon seemed pleasant.