Amy's Hair Braiding

+1 201-332-8877

334 Martin Luther King Dr, Jersey City, NJ 07305 United States of America

Open Today: -

Quick Facts About Amy's Hair Braiding

Amy's Hair Braiding place has both strengths and weaknesses based on the comments provided.

One of the strengths highlighted in the comments is the customer loyalty and satisfaction. One customer mentioned that they have been getting their hair done at Amy's Hair Braiding place for over 15 years and their edges are still intact. This shows that the stylists at Amy's Hair Braiding place are skilled and experienced in braiding hair, which results in long-lasting and satisfactory hairstyles.

Another strength mentioned by a customer is the talent of the women at the salon. They complete amazing styles according to the customers' requests. This indicates that the stylists at Amy's Hair Braiding place are versatile and capable of creating diverse and personalized hairstyles.

However, Amy's Hair Braiding place also has some weaknesses mentioned in the comments. One customer complained about the long wait time. They had to wait for more than 2 hours to get small box braids, which turned out to be medium in size. This suggests that the salon may not effectively manage their appointment schedule and have difficulties in meeting their clients' time expectations.

Additionally, this customer also had to remove the braids after two weeks because they were too heavy and caused their hair to become badly matted. This indicates that the stylist may not have properly assessed the weight of the braids in relation to the client's hair, leading to discomfort and damage. This highlights a lack of communication and attention to hair health and individual needs.

Another weakness mentioned by a customer is the poor customer service experience. They mentioned that they were told to comb their own hair and when they were not doing it fast enough, the stylist forcefully combed through their hair, resulting in a sore scalp and hair breakage. This demonstrates a lack of professionalism and attentiveness towards the customer's comfort and well-being.

The overcrowding of the salon was also mentioned as a weakness. One customer complained that if an appointment is scheduled, it should be honored and not lead to a long wait. This suggests that the salon may struggle with managing the number of clients and allocating adequate time for each appointment.

In terms of payment methods, one customer mentioned that they had to walk to a supermarket to use an ATM because they were not aware that the salon only accepted cash. This lack of clear communication regarding payment methods can be inconvenient for customers and may impact their overall experience.

Despite the weaknesses mentioned, there were also positive comments about the hair braiding services provided by Amy's Hair Braiding place. The skill and talent of the stylists, as well as their ability to create desired hairstyles, are highlighted as strengths. However, the salon needs to address its weaknesses in terms of wait times, communication, customer service, and appointment management to provide a better overall experience for its clients.

Best TL Reviews

Always a great experience. I've been getting my hair done there for over 15 years and my edges are still intact ????

The service was good but I had to wait more than 2 hours to get a small box braid; in the end they turned out to be medium and I had to take it off after two weeks because they were too heavy.

It was not worth paying $200 for this as I had to cut all my hair after removing the braids because the products they used on my hair caused my hair to get badly matted and the stylist did not warn me about it.

I will never come back here again. The skinny darkskin lady told me to comb my own hair and I guess I was going to slow for her so she took the comb and started raking through my hair. Hours later and my head is sore than it’s ever been and my hair is breaking off. horrible customer service!

These women at this hair salon is so talented. They complete absolutely amazing styles just like you ask. My only complaint it is too crowded. If they schedule an appointment with you they should honor it. If you want your hair done by them you have to wait. And it can be a long wait.

This place gets no stars from me. I went there to get goddess braids at 10:00am. They were busy so I waited for a bit. The braiding lady took not one but two customers before me and I was there first. The customers got the same style I wanted. She acted like i wasn't even sitting there. This was my first time going there. NEVER AGAIN!!! I totally wasted 1 1/2 hours sitting there for nothing.

Since moving to Jersey I have found that the area is not the best, but the hair braiding was great. About to make another appointment today.

Had to wait over 2.5 hours after I had called days in advance to make an appt. Crochet was too tight and used too much hair.

At first I was a little skeptical because I didn't know the area, but Amy did a great job with my hair!!! I just wish she had a sign that said CASH only so I didn't have to walk to a supermarket and use an ATM with fee. Overall, she was diligent, fast, and professional.