Perfect Images

+1 417-235-4247

200 Hess Dr, Monett, MO 65708 United States of America

Open Today: -

Quick Facts About Perfect Images

Perfect Images Place is a hair salon that has received both positive and negative feedback from customers. In order to assess the strengths and weaknesses of this establishment, it is important to analyze the comments provided.

Starting with the strengths, it is evident that many customers are satisfied with the quality of service they receive at Perfect Images Place. One customer mentions that Kaylee has been doing her hair for a while and she is pleased with the color and cut. This suggests that the salon has skilled and experienced hair stylists who can deliver the desired results. Additionally, another customer mentions that Keisha did a wonderful job on her hair and she would highly recommend both Keisha and the salon. This positive feedback indicates that the hair stylists at Perfect Images Place are capable of meeting and exceeding customer expectations.

The friendly and welcoming atmosphere of the salon is also highlighted as a strength. Multiple customers mention that the staff is friendly and accommodating. One customer even describes them as "great people", further reinforcing the positive impression of the salon. This suggests that customers feel comfortable and valued when visiting Perfect Images Place. In addition, a customer notes that the staff is helpful and provided great service when the customer needed a haircut urgently and the salon in Walmart was closed. This indicates that the salon is reliable and can be relied upon in times of need.

Fair pricing is also mentioned as a strength. One customer acknowledges that the salon offers reasonably priced services, which may attract customers who are looking for quality haircuts at affordable prices. This suggests that Perfect Images Place is considerate of its customers' budgets and strives to provide value for money.

Moving on to the weaknesses, it is evident that there have been instances where customers have had negative experiences at Perfect Images Place. One customer complains about the high price of a haircut and the subsequent dissatisfaction when waking up with blue hair the next day. This suggests that the salon may not always provide transparent information about the hair dyeing process and its potential effects. Additionally, the comment mentions that the manager, Jackie Dalton, responded insensitively to the customer's complaint, indicating a lack of professionalism and customer service skills.

Another weakness highlighted by a customer is the refusal to provide a haircut due to arriving at the salon after 4:30 pm, even though there was still time to accommodate the customer. This incident suggests a lack of flexibility and customer-centric approach by the salon. Turning away a customer over a one-minute time difference reflects poor service and a disregard for customer satisfaction.

Furthermore, a customer expresses disappointment with the way their concerns were handled when they realized their hair was not how they wanted it. The customer claims that the hairstylist, Jade, was less friendly and charged them for a consultation, implying a lack of empathy and understanding for the customer's situation. This indicates a weakness in the salon's customer service and aftercare support.

In conclusion, Perfect Images Place has several strengths, including skilled hair stylists, a friendly atmosphere, and fair pricing. However, there are also weaknesses, such as inconsistent customer service, insensitivity to customer concerns, and inflexibility in accommodating customers. These weaknesses need to be addressed in order to improve customer satisfaction and overall reputation of the salon.

Best TL Reviews

Got my sister in laws hair done here. The haircut looked great but why am I going to pay $120 to wake up blue the next day? When I could have paid $40 at Walmart and done it myself? Then the manager, Jackie Dalton, wanted to laugh at my mother in law when she called to complain and ask how to even get the blue off of her skin because she’s going to be a Smurf for thanksgiving!

Kaylee has been doing my hair for a while now. Color is perfect and love the cut! I am loving my hair! Everyone is so friendly and nice at Perfect Images!

Needed to get a hair cut that day. The place in WalMart was closed so we tried Perfect Images. Staff friendly, reasonably priced, great service.

along with fair price, great people! great haircuts! great wedding hairstyles! & more! absolutely love this place! definitely recommend!

Keisha did a wonderful job on my hair and did it exactly how I was hoping it would turn out! I would definitely recommend her and this salon!

After I was refused from another place I went to this one and got there at 431 and was told they don't take appointments after 430 from a lady who was sitting down doing nothing and could have easily cut my hair which only takes 15 mins or so cause my hair is short and easy to cut.Instead she refused me and went back to go sitting down until 5 clock until they closed because of 1 min past 430 and that to me doesn't make sense.

Very happy with perfect images. They got me in on very little notice. Jade did my wash, cut and style. She was amazing! Very patient with all the time it took me to explain what i wanted and go through all the pictures i brought, she made great suggetions on what would look good on me and she was right.

Not so happy a few weeks later when I couldn't figure out how to fix it or what to do with it. Made an appointment with Jade, she was less friendly, apparently having a bad day. Charged me for however many few minutes it was that she spent explaining that I had waited to long and should have called in the first few days if I wasn't happy with my hair. I did not realize that I had the option to edit this post before now, glad I did because it hurt my feelings and has bothered me for a long

Jade is wonderful with my daughter Kai (4) when she get her hair trimmed up and my hair with my normal cut. She is fantastic with my husband's hair and beard. We are so very happy she can be accommodating to us all. It's a great feeling to have a amazing stylist.