Runway Salon & Spa

+1 586-786-9299

55500 Van Dyke Ave, Shelby Township, MI 48316 United States of America

Open Today: -

Quick Facts About Runway Salon & Spa

Runway Salon & Spa is a popular salon that offers hair and makeup services for weddings and other events. While there are some positive comments about the salon, there are also a few negative ones that indicate some areas where the salon may have weaknesses.

One of the strengths of Runway Salon & Spa is the talent and skill of their stylists and artists. Many clients have praised the salon for the quality of their work, with comments like "loved my hair & makeup for a wedding I attended" and "Adele did an amazing job with styling my hair for my son's wedding." This indicates that the salon has experienced and talented stylists and artists who are capable of creating beautiful looks for their clients.

Another strength of the salon is their customer service. Clients have mentioned how kind and welcoming the staff at Runway Salon & Spa are. One reviewer even mentioned that the workers made her feel comfortable and went beyond her expectations by taking a last-minute appointment for her wedding. This indicates that the salon values their clients and strives to create a positive and welcoming environment.

The salon also seems to have a range of services available, as clients have mentioned getting various treatments such as belyag and bridal updos. This indicates that the salon has a diverse range of offerings, allowing clients to get a variety of services in one place.

However, there are some weaknesses that can be identified from the comments as well. One frequent complaint is that the salon's techniques and styles are outdated. One client mentioned that their hair and makeup looked terrible just an hour after their appointment, with hair becoming tangly, frizzy, and over-teased, and makeup looking greasy. This suggests that the salon may need to update their techniques and keep up with current trends in order to provide clients with long-lasting, modern looks.

Additionally, there seems to be some inconsistency in the quality of service provided. While many clients have praised the salon and its stylists for their skill and talent, there are a few negative comments indicating that not every experience at the salon is positive. One client mentioned that they had a disappointing experience with an amateur stylist and artist, while another mentioned that they were not happy with their hair and makeup for a wedding. This suggests that there may be some inconsistency in the skills and abilities of the salon's staff.

In conclusion, Runway Salon & Spa has several strengths, including talented stylists and artists, excellent customer service, and a range of services. However, the salon also has some weaknesses, including outdated techniques and inconsistency in the quality of service. By addressing these weaknesses and focusing on enhancing their skills and staying up-to-date with current trends, the salon can further improve their offerings and ensure that every client has a positive experience.

Best TL Reviews

I had a very disappointing experience at this salon for wedding hair and makeup. The stylist and artist who serviced me were amateur at best. Their techniques were extremely outdated and the entire bridal party looked awful barely an hour after our appointments. Our hair was all tangly, frizzy, over teased nests with flattened out curls. And our makeup was extremely greasy looking and not correctly done for a wedding. Super disappointing.

What a great place, loved my hair & makeup for a wedding I attended. Definitely recommend and I'll be returning for other services.

If u could give this place more then a 5 star I would. I had a bridal updo at another salon and they canceled on me the night before my wedding. I called runway hysterical because who would take a last minute appointment. Well they did. Ella is the most talented and sweetest person I have met. She made me feel so comfortable she went beyond my expectations of my updo I even came back later in the day to get my veil put in. She saved my wedding and I cannot thank her enough. This place exceeded every single expectation I could have asked for every worker is so kind and spoke to me and made me feel welcome. Not 1 time did I feel like I was an inconvenience to anyone especially Ella on her day off. I will come here from here on out for any hair need.

Adele did an amazing job with styling my hair for my son's wedding yesterday. I received so many compliments, and the style held all day and night.

Michelle is the first stylist to get my blonde on point! I highly recommend runway and Michelle!! My new favorite spot! They even served me my coffee in a Chanel mug. And the purple shampoo michelle suggested I buy is amazing! Works great! I am stuck forever.

Thanks Michelle!!! I can’t tell you how happy I am I found this salon! I had the pleasure of having Michelle and she was truly amazing! She Did everything I asked for an then some! I will be back and tell everyone to go here!!! ????????

I have been to do my hair and makeup here and always an amazing job. So courteous and they work well with each other. Love the work they do. I just did my belyag with Olivia and she did amazing job. I absolutely love it

We used Runway for our wedding hair and make up and it was a dream! Natalie did the bridal party hair and Chanel did the make up and we never looked so good! I had so many compliments on how it was it just the right amount of glam but still looked like myself!! The entire group was amazed at the services and not to mention they came on site and were on time and even finished us early! Highly recommend! The girls were so great! Fantastic job from Natalie and Chanel!