Hollywood Nails

+1 508-755-1364

429 Park Ave, Worcester, MA 01610 United States of America

Open Today: -

Quick Facts About Hollywood Nails

Hollywood Nails has both strengths and weaknesses based on the comments provided.

Starting with the strengths, some customers praise the affordability of services at Hollywood Nails. One customer mentions that the pricing is good and another mentions that the prices are decent. This suggests that the salon offers competitive pricing, making it an attractive option for customers who are looking for a budget-friendly nail salon. Additionally, one customer mentions that their nails lasted for almost 3 1/2 weeks without any issues, highlighting the durability and longevity of the nail services provided at Hollywood Nails.

Furthermore, some customers appreciate the quality of the work done by the technicians. One customer states that their nails came out perfectly, while another mentions that they love the job done by the technicians. These comments indicate that the salon has skilled nail technicians who are capable of delivering satisfactory results.

In terms of weaknesses, the comments highlight several areas where Hollywood Nails falls short. One major complaint is about the customer service provided by the staff. Multiple customers mention that the technicians and the owner are rude, unhelpful, and exhibit poor customer service skills. The manager, in particular, is described as consistently rolling her eyes and being bothered by specific requests. This suggests that the salon has a negative and unwelcoming atmosphere, which can lead to a poor overall experience for customers.

Another common complaint is the lack of professionalism and competence displayed by the technicians. Multiple customers mention that their nails were not dealt with properly, resulting in uneven application, burnt nails, and nail shaping that needs improvement. This indicates a lack of training and skill in the technicians, which can be a major drawback for customers seeking high-quality nail services.

Furthermore, there are complaints about the lack of variety in colors and limited options for design. One customer mentions that the salon lacks applications and colors, which can be a disappointment for customers who want more options and customization.

The salon also receives criticism for its lack of attention to detail and poor maintenance. One customer mentions that the dry machines were turned off and they had to repeatedly ask employees for help to turn them on. This suggests a lack of organization and attentiveness on the part of the staff, which can lead to frustration and inconvenience for customers.

In conclusion, while Hollywood Nails offers affordable pricing and some customers are satisfied with the quality of their work, it has several weaknesses that should not be overlooked. The negative reviews regarding customer service, professionalism, lack of colors and applications, and maintenance issues are significant drawbacks that potential customers should consider before choosing this salon. Ultimately, it is important for the salon to address these weaknesses in order to improve customer satisfaction and attract repeat business.

Best TL Reviews

I went for a gel refill. I already had gel nails on and the tech could not or would not remove the gel nail color from my nail. She replaced one pinky nail and did a refill and charged me $50. I walked out with the same nail color, because as I mentioned she did not change the color or could not for whatever reason, with one replacement nail that did not match the other pinky nail and refill. I asked why I was being charged so much since they couldn’t take the other color off or do a design and she couldn’t explain. It safe to say I will never come back to this nail salon again.

Besides lacking in colors, the technician was rude, and unfamiliar with the safer and more efficient dip removal. She was hurrying and and twice burnt my nails along with applying the nail dip unevenly and also cut down my natural nails Much shorter than I wanted. Using her nail file over and over, each time shorter, her nail shaping needs lots of work. She is not new and is not a student. She claims that the owner doesn't meet the full needs of the patrons and it shows in the lack of applications and colors. The charge just about the same as better salons. I will not go there again, and I wouldn't bring my pet in for a nail groom either. It was that old and bad. Unless you visit finer

salons with more up to date applications you wouldn't know any better. Most of the clients were getting pedicures I can see why.

Horrible place won't go back again asked for a pedicure with my daughter and there very cheep with the massages I would

Give this place a zero and also the owner is very rude

Got my toes done that was nice but when I went to the dry machines to dry my toes, the machines were off and I had to ask multiple employees to show me how to turn it on. They constantly ignored the fact I was asking a simple question. The crazy thing is my friend and I were the only two customers there so its not like they were busy they just constantly ignored me.

If your looking for a place with good pricing and don’t care about great customer service then this is the place for you !! They do a decent job but their customer service skills are not pleasant. The manager who everyone believes owns the nail salon is so rude. She is consistently rolling her eyes and when requesting a specific nail tech she is bothered by it.

I work with Boxes Almost 7 days out the week and none of my nails have Lifted, Cracked or Broke. I went almost 3 1/2 weeks Before needing a Refill. Love them!

They came out perfectly and the prices are decent I would definitely recommend coming here

Love these ladies. I’ve been going here for years. And don’t plan on changing that.