Magical Nails

+1 615-893-7883

Kensington Place, Suite O, 1741 S Rutherford Blvd, Murfreesboro, TN 37130 United States of America

Open Today: -

Quick Facts About Magical Nails

Magical Nails place has both strengths and weaknesses based on the comments provided. It is important to note that comments by customers can provide subjective experiences and opinions. However, these comments can give us a general idea of the strengths and weaknesses of the salon. Here is an analysis of the strengths and weaknesses:

Strengths: 1. Friendly and excellent service: Many customers praised the team at Magical Nails place for providing friendly and excellent service. They mentioned specific names of staff members who did a great job. This indicates that the salon has a team of talented and skilled technicians who can provide a relaxing and satisfying experience.

2. Attention to detail: Some customers appreciated the attention to detail provided by the staff. They mentioned that the technicians took the time to ensure that their nails were done the way they wanted. This indicates that the salon focuses on meeting customer preferences and delivering personalized services.

3. Relaxing atmosphere: Multiple customers mentioned that the salon provided a relaxing and peaceful atmosphere. They mentioned that the technicians didn't rush the service and ensured that the experience was stress-free. This suggests that Magical Nails place prioritizes creating a calm environment for their customers.

4. Positive experiences with previous owners: Some customers mentioned that the previous owners, Vu and Yau, were now managing the salon again. They had positive experiences with them, indicating that the previous management provided good service. This suggests that Magical Nails place has a history of providing satisfactory experiences.

Weaknesses: 1. Lack of follow-up: One customer mentioned that they had a negative experience because the nail polish on their toes was messed up. They left multiple voicemails but did not receive a call back from the salon. This indicates a lack of communication and follow-up from the salon's end, leading to poor customer service.

2. Sloppy manicure and pedicure: A customer mentioned that they found the regular manicure and pedicure to be sloppy. They also mentioned getting cut on the cuticle, which is unacceptable for a professional salon. This suggests that the salon may have inconsistencies in the quality of their services.

3. Limited availability: One customer mentioned that they were turned away even though they arrived before closing time. The staff stated that they did not have time to accommodate the customer's request. This indicates a lack of flexibility and willingness to cater to customers' needs, which can result in a negative experience.

4. Mixed reviews since the change in ownership: One customer mentioned reading bad reviews from the past month. This suggests that there may have been some negative changes in the salon since the change in ownership, leading to a decline in service quality.

In conclusion, Magical Nails place has strengths in terms of friendly service, attention to detail, and a relaxing atmosphere. However, there are weaknesses in terms of lack of follow-up, inconsistencies in service quality, limited availability, and negative changes since the change in ownership. These factors should be considered by potential customers when deciding whether to visit Magical Nails place.

Best TL Reviews

I'm very disappointed. I was really wanting to try this place to find a new nail salon and I loved my experience while there but what I did not like was tge follow up. I spent 60.00 on a pedicure and I waited the time the lady told me to get my nails dry and leave but when I got home my nails where all messed up. It's like the polish was older and thick in that bottle and each toe caked up and smeared in a blob. Things happen I get it....but what I don't like is I called the salon 3 times since Monday (today is wed) and I left detailed messages asking if I could just have them repolish my toes. I gave them info on how I paid, how much I paid, how much I tipped and even what time ai was there and the seat # that I sat in. THREE TIMES I LEFT MESSAGES and they can't call back and tell me they will simply repaint my nails. Well I think that's poor service. They couldn't even call back. WHY? What did I do wrong? So now I won't go back there and all they had to do was return my call!!!!! That's not good service if you want customers to come back and you have VOICEMAIL you should return calls!!!!!

Excellent. The team is amazing! Voni gives an amazing pedicure, addressing all the needs of aging feet. Including ingrown toenail’s. The previous owners; Vu and Yau have assumed management once again, making it a pleasant friendly atmosphere with excellent service

Just okay. I normally go to a different nail salon in Smyrna, but was in a pinch so I came here. I’m a little disappointed. I could have done this at home. I got the regular manicure and pedicure and it was very sloppy. I also got painfully cut on the cuticle. I won’t be returning.

On a positive, everyone was very friendly! Just wish the quality would have been better for $45. Maybe they are better at gel, but a basic manicure shouldn’t look this bad. There is polish all over the sides, and while I know my nails were short to start, the shaping was subpar and again sloppy. I’m planning to fix this when I get home.

Van, Thuy and Giao have done such an amazing job for My daughter and myself. We have really enjoyed all of them. I will be back. Thank you. I was very relaxed and stress free during my visit

Love them!! Excellent service! First pedicure I've had in long time that was done properly! Love the way my fingers turned out also! Staff are incredibly sweet!

Update still love them!!! Still amazing service!! Staff is so incredible!!! If you haven't been please do!! They are worth it!!!

Very relaxing, and peaceful. They took the time to make sure my nails were done the way I wanted. They did everything to ensure I didn't feel rushed and that it was truly a relaxing experience.

Excellent service. They have recently been bought out (3 months ago). And the atmosphere is not the same. Although you can still get with part of the original team members, and they are good. I have read a few bad reviews from this past month. i would challenge you to go back and ask for Yow(former order). she is great and her mother is phenomenal for pedicures.

I have been here a few times before with no problem. So I walk in today at 6:35p and the sign says open. The lady asked me what did I need and I simply asked for my nails to be taken off and she said we closed,we don’t have time to take off for you! Are you kidding me but you close at 7p!???? Never again will they get my money!