Nails Place

+1 586-826-3611

31932 Ryan Rd, Warren, MI 48092 United States of America

Open Today: -

Quick Facts About Nails Place

Nails Place, based on the comments provided, has a mix of strengths and weaknesses. This analysis will delve into various aspects of the salon, including hygiene practices, customer service, pricing, nail services, and overall experience.

One of the notable strengths of Nails Place is their emphasis on hygiene. A customer mentioned that they lined the foot bath with plastic and used sealed tools during their pedicure. This attention to cleanliness is commendable and ensures that customers can feel confident about the salon's sanitary practices. Additionally, another customer mentioned that they have never experienced an infection from their services, further highlighting their hygiene standards.

Another strength is the quality of service offered by specific nail technicians. One customer specifically mentioned that they have been going to Nails Place for some time because a specific nail technician, Lee, does their nails exactly how they like them. This indicates that there are skilled and talented professionals working at the salon who can cater to individual preferences.

Reasonable pricing is also mentioned as a strength of Nails Place. One customer expressed satisfaction with the prices, which implies that the salon offers competitive rates compared to other establishments in the area. This affordability might attract customers who are conscious of their budget but still want quality nail services.

On the other hand, there are a few weaknesses highlighted by the comments. One recurring issue is the quality and durability of nail polish. Multiple customers reported that their polish started peeling off within a few days. This indicates a potential problem with the application or products used, as consumers expect their manicures to last longer without chipping or peeling.

Customer service is another area that needs improvement, as a few commenters expressed dissatisfaction with their experiences. One customer mentioned that they had a negative interaction with a staff member who refused to accommodate their request for a specific nail technician. Additionally, the same customer alleged that the salon demands tips, which is unprofessional. Another comment described the customer service as disrespectful and the overall attitude of the staff as garbage. These negative experiences can greatly impact a customer's perception of the salon and deter them from returning.

Hygiene concerns were also raised in some comments. While one customer praised the salon's hygiene practices, another mentioned nail beds being sore with a possibility of toe fungus. This suggests that there may be inconsistencies in maintaining cleanliness and proper sanitation protocols within the salon.

Lastly, the overall experience of the salon seems to vary among customers. Some individuals praise the salon and express their loyalty, emphasizing that they consistently receive great nail services and that the staff takes their time. On the contrary, others had negative experiences with issues such as overcharging, weird red spots on the toes after the service, and outdated facilities.

In conclusion, Nails Place has several strengths, including their emphasis on hygiene, skilled nail technicians, and reasonable pricing. However, there are also notable weaknesses, such as durability issues with nail polish, inconsistent customer service, potential hygiene concerns, and mixed overall experiences. It is important for the salon to address these weaknesses in order to provide a consistently positive experience for all customers.

Best TL Reviews

I went yesterday for the first time. It was a wonderful experience. I had a pedicure. They lined the foot bath with plastic and used tools which were sealed. The people were pleasant and the prices were good. I will definitely go back!

I didnt catch a name and this isnt my first visit but always a nice place to come and my nails always come out the way I like them !

First time I went there, having Shellac done, polish started peeling off on the 7 th day. I gave them another chance last week, and my polish STARTED PEELING OF ON DAY 3!!! Will NEVER go there again!!! :-(

GARBAGE PLACE! I called and asked if I can go for a pedicure. They said yes, we are not busy. Less than ten minutes I got there. I asked for that old lady to do my pedicure. That young lady said we do not take requests. I said I came specifically for her and if you guys do not let her take me then I’ll leave. She said okay leave.. what a horrible service! They ask for tips or they won’t take you if you don’t pay a tip. My cousin has been there and she got an infection cuz of their dirtiness. But I go only for the old lady to do my pedicure. Their customer service is GARBAGE/DISRESPECTFUL. I would rate it 0 starts if I could. We go there and PAY YOU FOR WHAT YOU DO. We do not work by you to talk back to us like that and give us a garbage service like your attitude!

I started going here and at first it was a pleasant experience. I love the prices but my toes hate the service. They don’t cut them the way they should and now I have one ingrown toenail after another. Nail beds are sore ( possible toe fungus).

I will only go here. Lee did my nails exactly how I like them and I have been getting them done for quite some time now. No one ever could get the length and the shape.

I went to this place and it was a joke. They charged me $50 for a regular manicure and pedicure and they did a very bad job. I woke up with some weird red spots on my toe. It was a dirty and so outdated place. I don’t recommend this place

Love this place. They do a great job on my nails everytime. They take their time!