Just Nails & Spa

+1 810-969-4424

1828 Demille Rd, Lapeer, MI 48446 United States of America

Open Today: -

Quick Facts About Just Nails & Spa

Just Nails & Spa Place seems to have a mixed reputation based on the comments provided. Some customers had positive experiences and were satisfied with the results of their nail treatments. However, there are also several complaints about various aspects of the salon, which indicate some weaknesses that the business needs to address.

One strength of Just Nails & Spa Place is that they have friendly and talented nail technicians. Customers mentioned that some of the technicians were nice, quick, and skilled at their work. This can contribute to a positive experience for customers who value friendly service and efficient work.

Another strength mentioned by customers is the affordability of the nail services. Some customers found the prices reasonable and were satisfied with the quality they received for the cost. This can attract customers who are looking for budget-friendly options for nail treatments.

The cleanliness of the salon is mentioned as a weakness by multiple customers. Complaints about a dirty and unhygienic environment, including nail clippings from previous clients and dusty, grimy bottles, indicate that the salon may have a cleanliness problem. This can be a major turn-off for customers who prioritize cleanliness and hygiene in nail salons. Addressing this weakness should be a priority for Just Nails & Spa Place to maintain good customer satisfaction.

In one comment, a customer mentioned that their nail technician was coughing, possibly due to a man smoking in the back room. This raises concerns about the ventilation and smoking policy within the salon. Encountering cigarette smoke and having a technician coughing can create an unpleasant experience for customers. The salon needs to establish clear smoking policies and ensure proper ventilation to maintain a pleasant environment.

Inconsistent experiences with nail technicians are mentioned in a couple of comments. One customer reported that the nail technician did a good job, while another mentioned that the visit was unusual and that their nails did not look good. This inconsistency suggests a lack of standardization in the quality of service provided by the technicians. Ensuring that all technicians are trained and follow consistent procedures can help improve the overall experience for customers.

One customer complained about a painful and unsatisfactory nail dipping experience. This indicates that there may be a lack of attention to detail and skill in applying certain types of nail treatments. Training and supervision of technicians when using specialized techniques can help in improving the quality and customer satisfaction for such services.

The fact that there were no original nail technicians left from a few years ago mentioned in one comment suggests a high turnover rate among staff. This can affect the overall consistency and quality of service provided by the salon. Retaining experienced technicians and maintaining a stable and skilled workforce can create a more reliable and professional environment for customers.

In conclusion, Just Nails & Spa Place has both strengths and weaknesses. Positive aspects include friendly and talented technicians, affordable prices, and some satisfied customers. However, the salon needs to address weaknesses such as cleanliness, consistency in service quality, smoking policies, attention to detail, staff turnover, and overall professionalism. By focusing on these areas, the salon can improve the customer experience and reputation, ultimately leading to more positive reviews and customer recommendations.

Best TL Reviews

I came here once before for a pedicure and they made the back of my heel bleed but the guy was nice so I didn’t leave a review because it was half my fault for not saying anything. I just got my nails painted no manicure and can’t believe I payed $25 for such a terrible job. The polish is far from the edges and the shop was absolutely filthy. You could feel all the grit and grime on the table and there were nail clippings from previous clients. Implements were definitely not sanitized and all the bottles were caked in dust and grime. Definitely won’t be back. No need to respond to my comment I won’t be calling.

It’s been a while since I got my nails done and I don’t usually go here but I did and they turned out so cute!! Definitely recommend coming here I got the blue cat eye and I get so many compliments on them :)

i like my nails, the only reason i don’t is because they’re a little short but that’s on me because i misjudged how long they actually were. but my tech was very nice and did a good job overall and was very quick. thank you.

My nails look great! However, I had an unusual visit today. I was sitting at chair #8 and a man walked into the back room and a few minutes later I could smell a lit cigarette. My nail tech started coughing and I couldn’t tell if she was trying to give him a hint that she could smell it. Again, my nails look wonderful and I’ve had many great experiences here. I’ve always been in when it’s been busy or full of adults. But today it was me and one other young lady. Not sure if he thought it was okay because we are young and wouldn’t say anything.

*This nail salon just recently opened .My daughter and I went in for a fill for her and I got a full set with a pink and white glitter ombré. We were very happy with the results. Her fill was only $17 and it turned out great. Mine was more pricey but I decided to splurge. The salon is very clean, comfortable and professional. Peter did our nails and I would recommend him.

*Update

Not having been to this salon in a few years, I wasn’t sure what to expect, but there was not one of the original nail techs who used to do my nails. The atmosphere was not at all friendly or inviting. My nails do not look good. I was not asked what shape I wanted. I asked for a certain length but was given a much shorter length. They are thicker in spots and the length is not consistent.

Absolutely love my nails! I made an appointment with CoCo who has been my nails tech at a previous salon!! She is awesome and very talented with nail art!

I got my nails dipped, when she said I was done I looked and they were awful. She tried to fix them and was hurting me so badly. When she asked if it was better I just said yes and left, I didn't want to cry in there... They are so messy, thick and lumpy. Definitely won't be going back.

they gave me absolutely beautiful nails i get so many compliments daily. i could not have been happier and my nails were pretty cheap so i gave the man helping me a tip of $25 cause y’all deserve it. best place to get your nails done in any of lapeer county