Quick Facts About Towne Barber Shop
Towne Barber Shop has several strengths that contribute to its positive reputation. One of the main strengths mentioned by multiple commenters is the excellent service provided by the owner and employees. Customers appreciate the personalized attention they receive and feel satisfied with the haircuts they receive. The fact that multiple customers specifically mention never leaving displeased demonstrates the consistency of the quality of service provided. This consistent excellence in service is likely a result of the skilled and gentle hairdressers mentioned in the comments.
Another strength that customers appreciate is the additional services offered at Towne Barber Shop. Many commenters mention the warm shaving lotion and warm towel provided during the shaving process. These small touches add to the overall experience and make customers leave feeling pampered. The head, neck, and shoulder massage mentioned by multiple commenters is also a unique and well-liked aspect of the service provided at Towne Barber Shop. These extra services contribute to the feeling of being special and valued as a customer.
Customers also mention the reasonable pricing at Towne Barber Shop as a positive aspect. Many commenters specifically mention the low price for the high-quality service provided. The fact that one customer doubled the price for the tip demonstrates that customers see the value in the service they receive. The military-friendly rates are also appreciated by customers. The fact that the shop stays open late and offers a military rate of $9, which is cheaper than on-base, attracts customers looking for last-minute haircuts outside of regular business hours.
The comment mentioning that the owner could easily charge twice as much for haircuts highlights the perception of value provided at Towne Barber Shop. The fact that customers feel they are receiving a high-quality service at a reasonable price contributes to the positive word-of-mouth referrals and customer loyalty mentioned in multiple comments. These strengths contribute to the overall positive reputation and recommendation of Towne Barber Shop.
However, there are also some weaknesses mentioned in the comments. One customer mentions that the experience at Towne Barber Shop can be hit or miss. Sometimes the haircuts are good, but other times they are not up to the customer's expectations. This inconsistency in the quality of service can be a potential weakness as it may lead to customers feeling disappointed and considering alternative options. The commenter also mentions that the stylist rushed through the job when a new customer entered, which highlights possible shortcomings in customer service and attention to detail.
Another commenter mentions a specific negative experience where the stylist did not follow the customer's instructions and ended up giving a different haircut than requested. This lack of attention to customer preferences can be a significant weakness for the business, as it can lead to customer dissatisfaction and a loss of trust in the services provided. This negative experience, combined with the hit or miss nature of the services mentioned by another commenter, may deter potential customers from trying out Towne Barber Shop.
In conclusion, Towne Barber Shop has several strengths that contribute to its positive reputation, including excellent service, skilled stylists, additional services, and reasonable pricing. However, the weaknesses mentioned in the comments, such as inconsistency in the quality of service and lack of attention to customer preferences, highlight areas that the business could improve upon to maintain and enhance its reputation.
Best TL Reviews
Excellent service by the owner and employees. They cut your hair, and you get a nice back massage towards the end. Also, nice warm shaving lotion and a nice warm towel. You feel like a million bucks by the time you leave. Highly recommend . A+
I absolutely love Towne Barber. The ladies are awesome and I have never left displeased. Warm shaving cream, hot towel, and head/neck/shoulder massage really make you feel special. I will always come here and will continue to recommend it to friends.
Wonderful experience. My hairdresser was so gentle and skilled. The hot towel and shoulder massage was the cherry on top! Low price for the service and I doubled it for the tip. Would recommend and return.
Probably the best haircut I've ever had... great quality, hot shave, hot towel, electric massage, and even scratchies! AMAZING!!!! All this for less than you'd pay at a better known franchise, she could easily charge twice as much for her haircuts! I live near Baltimore, but I'll make it a point to stop here anytime I go to Virginia on I-95!
It's a hit or miss with this place. Sometimes they do a good job, other times they don't. My most recent visit was terrible. I specifically asked for a tapered crew cut. I even showed her a picture of what I wanted. Instead, I got a very short buzz cut. When a customer entered and sat down, she began to rush through the job. Very disappointed, and never coming back.
I have been going to the Towne Barber Shop for almost 20 years. Sue and the rest of the crew are wonderful! They always do a great job and prices are very reasonable. They also cut kids hair. I highly recommend Towne Barber!
Great barber shop. They take their time when they cut your hair and they do a good job. I'm always happy with the quality of haircuts I receive. They also give a nice massage and a hot towel at the end of the haircut, and their prices are very reasonable ($10 for military, $11 for normal haircut).
Military friendly. It's a Korean shop I think. They are very nice and they stay open late. I go there when I need a hair cut at the last minute and everyone else is closed. Military rate is 9 bucks which if you get your hair cut on base it's a dollar cheaper here. They also give you hot towels after your cut and shave.
Towne Barber Shop Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 08:00 AM - 07:00 PM |
|---|---|
| Tuesday | 08:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 08:00 AM - 06:00 PM |
| Sunday | 09:00 AM - 07:00 PM |
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