Quick Facts About Shi Nail & Spa
Shi Nail & Spa has received mostly positive feedback from customers, highlighting several strengths. One prominent strength is the quality of their services, specifically their manicures and pedicures. Customers have consistently praised the salon for delivering excellent results, such as beautiful nail art and well-done acrylics. The salon also caters to various preferences by offering different types of nail services, including dip and regular polish.
Customer service is another area where Shi Nail & Spa shines. Multiple reviewers have mentioned how friendly and helpful the staff members are. They have taken the time to understand their customers' preferences and deliver exactly what they want. The positive interactions with the staff have left customers feeling satisfied and eager to return. The professionalism of the salon is also highlighted, with customers appreciating the clean and well-maintained environment.
Additionally, the convenience and availability of appointments have been praised. With the salon being busy, it is important for customers to make appointments in advance. However, the fact that the salon is consistently busy showcases its popularity and reputation for quality service. The ability to book appointments ahead of time ensures that customers can secure a spot and receive their desired services.
A common weakness highlighted in one negative review is the experience with a specific nail technician, in this case, Alex, who is believed to be the owner. The customer expressed dissatisfaction with the service received, specifically the choice of tips that didn't fit well and the lack of attention to detail in the application of the acrylic. The negative experience was exacerbated by Alex's behavior, as he was described as constantly yelling and snapping at customers, creating a negative atmosphere. This negative experience with a specific staff member raises concerns about the overall consistency and quality of the service provided by the salon.
Another potential weakness to consider is the price range of the services offered. While some customers have mentioned reasonable prices, such as $45 for a regular polish service, the specific pricing for other services has not been mentioned. It would be beneficial to have more information about the pricing structure to evaluate whether the services offered align with the price charged.
In conclusion, Shi Nail & Spa offers several strengths that contribute to its positive reputation. These include consistent delivery of high-quality services, friendly and helpful staff, cleanliness and professionalism, and the convenience of booking appointments. However, improvements can be made by addressing specific negative experiences, such as the behavior of certain staff members, and ensuring that the pricing for services is competitive and transparent. Overall, the majority of customer feedback highlights positive experiences and recommends the salon, making it a promising choice for nail services.
Best TL Reviews
I have gotten almost every service done here. I live by Nancy doing my eye brows they look amazing every time. I used to get acrylic only until they talked me into dip and growing my nails out. I love they’re acrylics and I love the dip it has been a life changer. So easy to maintain and looks beautiful. I always call ahead to get an appointment because they do get busy. All together 10/10 place, friendly, very clean and professional. Also the pedicures are to die for I love them.
I don't usually leave reviews on places but this was my 1st time ever going to this salon and I will definitely be back! I've struggled to find a salon after having issues with some other ones since moving to the area and this is definitely my salon of choice. Everyone was so nice and helpful. I think the lady who did my nails was named Kelly and she was super nice and was able to do the nail art almost exactly to the picture I showed her. Can't wait to go back to their amazing salon!
Consistently good manicures and pedicures in the cleanest salon ever. They are busy so make an appointment…I’ve been coming here for years and always pleased with the service. Thank you!
I visited Shi Nails about 2 weeks ago for the first time after not being happy at the nail salon I had been going to for nearly 15 years and and I was blown away by my time there. They were professional, very clean and I called to make an appointment and they told me to come in. I will definitely be returning!
They did a beautiful job!! I've received many compliments on my nails. I will definitely be coming again ????
I walked in yesterday and got a full set from Alex, who I believe is the owner. The service was really bad. The tips that he put on were way to narrow for my natural nail, which made them look gaudy and cheap. He also did not fill the acrylic to base of the nail, making it look like my nails were already due for a refill. I asked for square tips but he did rounded, which I didn’t realize until he was a few nails in.
What topped it off was that he was constantly yelling and snapping at customers that it was close to closing time and his employees wouldn’t have time to do whatever they were requesting (closing time was still actually an hour away). He told me that he absolutely would not be paying his employees overtime. All around a bad experience being a customer having to sit and listen to it. I was surprised because I had read many positive reviews from other websites but I won’t be returning!
this place is AMAZING!! i had nancy and she was soo polite and did a wonderful job within less than an hour! i got regular polish and it was only $45 plus a $10 tip.
I had a great experience with Elaine today getting pampered for my birthday. Nails were exactly what I asked for and the pedicure was fantastic!
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Shi Nail & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 10:00 AM - 07:30 PM |
| Wednesday | 10:00 AM - 07:30 PM |
| Thursday | 10:00 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 07:30 PM |
| Sunday | 10:00 AM - 06:00 PM |
How to go there
Location
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