Quick Facts About Fancy Nails
Fancy Nails is a nail salon that has received a mix of positive and negative comments from customers. In order to provide an analysis of their strengths and weaknesses, it is important to consider the recurring themes and issues mentioned in the comments.
Starting with the strengths, one recurring positive aspect of Fancy Nails is the attention to detail and the care given to customers' nails. One comment states that no matter how busy they are, the salon always takes their time to provide a quality service. This shows that the salon values customer satisfaction and aims to provide a thorough and well-executed nail service. Additionally, the inclusion of a paraffin dip as part of the price is mentioned as a positive aspect. This additional service enhances the overall experience for customers and adds value to their visit.
Another strength highlighted in the comments is the cleanliness of the salon. Multiple customers mention that the salon is clean, creating a hygienic and comfortable environment for customers to enjoy their nail services. This is an important aspect for any nail salon, as cleanliness and hygiene are essential to prevent the spread of infections and diseases.
Moving on to the weaknesses, one common complaint from customers is the poor quality of the nail services provided. Several customers mention issues such as nails cracking or lifting shortly after getting them done. Repeatedly having to return to the salon to fix these issues can be frustrating and inconvenient for customers. These recurring issues suggest a lack of attention to detail and quality control within the salon. Additionally, one customer mentions that the dip powder used caused fungus to grow on their nails, which is a serious issue and highlights a failure in maintaining proper hygiene and sanitation practices.
Another weakness highlighted in the comments is the inconsistency in the skills and techniques of the nail technicians. One customer mentions that their nails were not the same shape or size, indicating a lack of uniformity in the services provided. Additionally, the customer mentions that their cuticles were drilled into, causing bleeding. This demonstrates a lack of precision and care on the part of the technician. Another customer mentions that their nails were filed down so much during a regular manicure that they became weak and prone to breaking. Inconsistencies in the skills and techniques of the nail technicians suggest a lack of training or supervision within the salon.
Communication and customer service also appear to be weaknesses of Fancy Nails. One customer mentions that their concerns were ignored by the nail technician, who prioritized the next client over fixing the imperfections with the nails. Another customer states that the employees were rude and gave attitude on the phone when they raised an issue. Additionally, one customer mentions feeling neglected and ignored when the nail technician walked away without completing the service and another employee did not provide lotion. These instances indicate a lack of professionalism and customer care within the salon.
In conclusion, Fancy Nails has some strengths, such as attention to detail, cleanliness, and the inclusion of a paraffin dip. However, the recurring complaints regarding poor quality services, inconsistent skills of the nail technicians, and issues with communication and customer service highlight significant weaknesses within the salon. These weaknesses suggest a lack of quality control, training, and attention to customer satisfaction. Addressing these weaknesses would be crucial for improving the reputation and success of Fancy Nails.
Best TL Reviews
This is my second time Giving this place a shot. Unfortunately will never be coming back! As you can see from the pictures you can totally see the previous set it looks yellow the French tip on my index finger is very sloppy and you can see remnants from the dust on my actual French tip on every other nail. I can tell my nail tech noticed these imperfections but decided instead to ignore the imperfections because she had another client. I honestly allowed her to do her job but I noticed the imperfections once my hands were drying I unfortunately could not tell her to redo my nails because I had to go. I’m so disappointed
Everytime I go my nails Crack immediately and I have to get them fixed this time after 3 days my dip powder started Cracking on 3 nails and then the 2nd time they fixed it less than a week later they started cracking again on 4 nails. So I went for a 3rd time and they were giving me attitude on the phone prior and no good bye have a good day just annoyed even though it's a problem with them not me that the polish kept cracking!
I started coming here about a year ago after my nail tech of over 10 years retired. I have always had a fantastic experience no matter who did my pedicure and nails. They have always taken their time no matter how busy they are and always has great attention to detail. Love the paraffin dip!
Horrible experience after being a recent good customer. My nails are not the same shapes or sizes, and Gina drilled into my cuticles and made me bleed. Rude male employee gave me a hard time when I politely asked him to smooth one corner of one nail. I will not be going back and neither will my husband.
I was visiting Chicago on business and needed to get a refill on my nails. Fancy Nails was right around the corner from my hotel and had good reviews so I decided to give them a shot on 7/17/2019. The inside was clean and the staff was friendly. I mentioned my two thumbnails were lifting and asked that they fix the issue. Well they didn’t. All they did was put glue on the side that was lifting and that was it. These are white tips so the idea is to have clean looking nail beds but that’s not what I got. I now have fungus growing on two of my nails on top of my thumbnails are almost completely lifted. I paid $30 for a service that didn’t even last a week. Now I have to go to another salon and have my nails redone again because I refuse to walk around with growing fungus on my nails. Pics below.
The guy did my nails and after he finished got up tuned off the over lamp on my hands and said 5 minutes walked away and nerve came back. Then the short older women started speaking in Chinese I guess so the girl at the station next to me got up and said You can go and I said do I get lotion and she said no we don’t do that here. They lost a good paying customer.
Love this place! They are so nice. No matter who takes care of you! They do a great job and always strive to make you happy. I go there on my lunch hour and they're always watching the clock for me. What business does that? They offer paraffin wax for hands as part of the price. Extremely reasonable and great work!
I've gone to Fancy Nails twice. First time was not a bad experience, I had a bit of a wait, but that didnt bother me because everyone was working and it was later in the day so I expected to wait a little bit. I had a gel/no chip manicure and the woman doing it was very kind.
The second time I went in I had a regular manicure done. The woman was again, very kind, but filed the thickness of my nails down so much they are incredibly week. I've had to cut all my nails off post-manicure since they are so flexible they break and tear off when they are growing out.
I will not be going back.
Fancy Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 07:30 PM |
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| Tuesday | 10:00 AM - 07:30 PM |
| Wednesday | 10:00 AM - 07:30 PM |
| Thursday | 10:00 AM - 07:30 PM |
| Friday | 10:00 AM - 07:30 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | 10:00 AM - 04:00 PM |
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